Reviews
Found a used Subaru on their site.
Found a used Subaru on their site. I asked about car and condition. Pictures online were examined carefully. I traveled from Dallas Ft. Worth to find the car has multiple hail damage dents which were not shown in pictures or mentioned by Trevor the sales rep. I bring this up to Skylar the rep that was at work that day and he said the price is as is. Car is plugged in and totally dead and won't start. I told them 5 days before I arrived the day I would be there. Totally unprofessional and deceptive. Do not recommend.
Found a used Subaru on their site.
Found a used Subaru on their site. I asked about car and condition. Pictures online were examined carefully. I traveled from Dallas Ft. Worth to find the car has multiple hail damage dents which were not shown in pictures or mentioned by Trevor the sales rep. I bring this up to Skylar the rep that was at work that day and he said the price is as is. Car is plugged in and totally dead and won't start. I told them 5 days before I arrived the day I would be there. Totally unprofessional and deceptive. Do not recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I wanted to take this opportunity to express my
I wanted to take this opportunity to express my appreciation for service consultant Mike C. He is ALWAYS professional, courteous and thorough in giving me all the information I need to make informed maintenance decisions concerning my vehicle.
I wanted to take this opportunity to express my
I wanted to take this opportunity to express my appreciation for service consultant Mike C. He is ALWAYS professional, courteous and thorough in giving me all the information I need to make informed maintenance decisions concerning my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bob Moore Subaru is a top-notch dealership in my humble
Bob Moore Subaru is a top-notch dealership in my humble opinion! Awesome facility with courteous, professional sales staff. Tey was especially attentive to our needs and patient with our numerous questions and dealings for a pre-owned vehicle. Pleased with our purchase, and the vehicle was delivered fully serviced, spotless inside and out, plus a full tank of gas! Drove out of there happy campers and ready to "tour".
Bob Moore Subaru is a top-notch dealership in my humble
Bob Moore Subaru is a top-notch dealership in my humble opinion! Awesome facility with courteous, professional sales staff. Tey was especially attentive to our needs and patient with our numerous questions and dealings for a pre-owned vehicle. Pleased with our purchase, and the vehicle was delivered fully serviced, spotless inside and out, plus a full tank of gas! Drove out of there happy campers and ready to "tour".
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Horrible customer service.
Horrible customer service. Can’t get a call back. Had add ins tacked on we specifically requested not be added. Would not recommend.
Horrible customer service.
Horrible customer service. Can’t get a call back. Had add ins tacked on we specifically requested not be added. Would not recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Horrible customer service.
Horrible customer service. The sales people seemed bothered when I walked through the door asking where the parts department was and when I asked where it was, he only pointed and I was wondering around for minutes not able to find it. Once I got to the parts counter I didn’t even get a hello, only a blank stare. The bumper I purchased was super overpriced and was damaged when I received it. I returned the bumper the next day and that was a hassle because they tried saying I was the one who damaged it. Anyways, I went down to Cavender Subaru and they got me taken care of AND the bumper was $100 cheaper at Cavender. Bob Moore will never get my business again.
Horrible customer service.
Horrible customer service. The sales people seemed bothered when I walked through the door asking where the parts department was and when I asked where it was, he only pointed and I was wondering around for minutes not able to find it. Once I got to the parts counter I didn’t even get a hello, only a blank stare. The bumper I purchased was super overpriced and was damaged when I received it. I returned the bumper the next day and that was a hassle because they tried saying I was the one who damaged it. Anyways, I went down to Cavender Subaru and they got me taken care of AND the bumper was $100 cheaper at Cavender. Bob Moore will never get my business again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Zach (sales person) and Dylan (sales manager) were both
Zach (sales person) and Dylan (sales manager) were both very transparent and helpful throughout the process of buying a used car. I wanted to have the car checked out by my mechanic, and they even offered to take the car and pick it up from the mechanic. I had questions about the maintenance history of the vehicle, and they walked through all of the detailed Subaru records with me, and the service manager even worked with me to address questions. The Sales Mgr was willing to repair several minor items on the car prior to the sale. The staff was not pushy at all, and great to work with from start to finish.
Zach (sales person) and Dylan (sales manager) were both
Zach (sales person) and Dylan (sales manager) were both very transparent and helpful throughout the process of buying a used car. I wanted to have the car checked out by my mechanic, and they even offered to take the car and pick it up from the mechanic. I had questions about the maintenance history of the vehicle, and they walked through all of the detailed Subaru records with me, and the service manager even worked with me to address questions. The Sales Mgr was willing to repair several minor items on the car prior to the sale. The staff was not pushy at all, and great to work with from start to finish.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for the great feedback about Zach and Dylan. We take great care to make sure our pre-owned vehicles will make their new owners happy. We’re thrilled to hear your vehicle is doing just that, Andy.
A pleasant dealership with friendly people and low
A pleasant dealership with friendly people and low pressure sales. Great prices and excellent service. Also, they don’t keep you captive for hours. The buying process was quick and efficient. Good people!
A pleasant dealership with friendly people and low
A pleasant dealership with friendly people and low pressure sales. Great prices and excellent service. Also, they don’t keep you captive for hours. The buying process was quick and efficient. Good people!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was our pleasure to help you through the new vehicle process. We’re glad you’re satisfied with your vehicle. Thanks for the kind words.
Best Dealership in the State
I can’t say enough about all the good things this dealership provides. Customer support is absolutely superb, the process of financing a car, and all the staff that make the whole process wonderful, deserve the highest ratings. Will never shop another dealership but Bob Moor Subaru of Edmond!
Best Dealership in the State
I can’t say enough about all the good things this dealership provides. Customer support is absolutely superb, the process of financing a car, and all the staff that make the whole process wonderful, deserve the highest ratings. Will never shop another dealership but Bob Moor Subaru of Edmond!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your positive feedback, Tara. We’re proud to have you as a customer and we truly appreciate your business!
Service center is great.
Service center is great. Friendly knowledgeable and quick turnaround Waiting room is clean and plenty of room to sit and wait
Service center is great.
Service center is great. Friendly knowledgeable and quick turnaround Waiting room is clean and plenty of room to sit and wait
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive comments regarding our Service Department at Bob Moore Subaru. We hope we’ve made a friend—and a permanent customer—in you, Judith. We’ll do our best to live up to your review.
I received excellent service advice.
I received excellent service advice. Ryan was considerate and knowledgeable. A thoroughly checked my car out.
I received excellent service advice.
I received excellent service advice. Ryan was considerate and knowledgeable. A thoroughly checked my car out.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re happy to pass along your comments to Ryan! If you're ever in need of more help, Steven, please let us know!