Reviews
customer
Another great service experience. Online scheduling is convenient and easy. Carter was professional and explained service to be performed. Customer lounge was comfortable. Other sales staff were friendly. Vehicle was ready on time. Excellent interaction by all.
So glad to hear your experience was a great one, Bill! We're glad our team could be of assistance to you and you had an enjoyable service visit. Please reach out if there is anything else you may need!
Everyone was so kind!
Everyone was so kind and helpful! Nate made the buying process fun and you could tell he really believed in what he was selling! While we were waiting for financing they offered us refreshments and would check in periodically to make sure we had everything we needed. This was my first car buying experience and it was way more enjoyable than I thought it would be!!
This is so great, Megan! We're more than pleased we could accommodate you in your visit and ensure that it was seamless. Please reach out if there is anything else we can do to assist you, we are always here!
Very helpful staff
Very well informed, helpful salesman. Very quick, easy finance process. Salesman went over all of the cars features and helped me pair my phone with bluetooth.
We're glad you had a seamless process with us! There is nothing better than that, besides finding the perfect vehicle of course. Please let us know if there is anything else we can do to assist you!
Fist Car
Great car buying experience! Salesman and financing staff made everything easy. Purchased my oldest kids first car and the team at Bob Moore made it enjoyable.
Glad to hear your experience was a great one! There is nothing better than finding the perfect vehicle for your family and that we could make it enjoyable. As always, let us know if there is anything else we can do to assist you!
Very Professional
Great service and very knowledgeable people. The financial experience is usually what you dont like when buying a car. Adrian made it a pleasure! We came from out of state to buy. Bob Moore Subaru is top tier.
Thank you, Terry! And thank you for making the drive to visit our store. It was our pleasure to provide you with a great car buying experience.
Disappointed
Friendly staff. Carter is a good guy, but, they failed to secure the hood properly, failed to place stem caps, and they failed to reset service recommendations notification. I’ve got to travel back there which is about 25 miles away. Disappointed!
Hi Mike, Thank you for your review and your kind words regarding our staff! As we discussed on Monday, we apologize for the issues you experienced with your service visit and want to thank you for your candor. We continue to be humbled by our missteps and work very hard to take corrective actions when it comes to these types of situations. Please feel free to reach out to me directly at delliott@bobmoore.com if you'd like to further discuss your visit. Respectfully, Doug Elliott, Service Manager
New Forester
Aaron S. was excellent to work with and he provided several incentives to close the deal on a new Forester. He listened to us and did not push anything.
Thank you for the kind words! We hope you're enjoying your new Forester. If there's anything else we can do, be sure to let us know.
canstkr
Bought a new Forrester today, my salesman Heath Clem did a great job of explaining the features and explaining the options and the process. Very happy about the whole process and my new car.
Thank you so much! We're glad to hear you're enjoying your new Forester. Be sure to let us know if there's anything else we can do.
Jim Baynes
Great dealership purchasing a car. The staff was very friendly and courteous. I would recommend this dealership to friends and family. I’m sure I’ll be happy with their service.
Thanks for the positive feedback, Jim! We know it takes time to find the right vehicle. We're glad you found yours with us.
Bob Moore Subaru-Aaron Scott
From the time I called Aaron Scott the salesman who sold me my Crosstrek, and told him a tree fell on my new car he has helped me! The whole dealership has been so helpful from working with my insurance company to letting me use one of their cars! Aaron is the best ! I will always buy my cars from this dealer and will tell all my friends!
Thank you so much, Rebecca! We're here for you anytime. We appreciate your positive feedback, and look forward to providing you great service in the future.