Simpson Motors, LLC

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
9 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    December 12, 2019

    BUYERS BEWARE! We are seniors who were looking for a second car. We found one that matched our needs at this dealer and drove 80 miles to see it. Ken told... us right away on the phone that he would not negotiate on the price, but he seemed like a straightforward, friendly guy. He told us that he already had it checked out by two mechanics and insisted several times that everything was fine. We liked the car, but because it had high mileage, we insisted on getting it checked out again by a mechanic. Since we didn’t know anyone in that area, Ken suggested that we get it checked out at the Firestone store in nearby Southern Park Mall. They didn’t have any openings, but Ken said they would do it as a favor to him. They gave us a written checklist saying the car ran fine and that the only repairs needed were minor, like replacing the air filter and one tire pressure sensor. They didn’t charge us anything, which, in hindsight, should have alerted us. We decided to buy the car. While driving back home, my wife, who was following me, noticed white smoke coming out of the tailpipe. I took the car to our mechanic next morning, who told us that the car had major problems that he wasn’t equipped to handle. So we took it to a large reputable car shop where we were told that the radiator was leaking in addition to rear struts, spark plugs, valve cover and several other problems, and it would take thousands to fix it. I called Ken and asked him if he would take back the car at a loss to us. He refused. We had no choice but to have it fixed. The bill was over $ 2,200. Additionally all five tire pressure sensors were not working and there would be an additional charge of $ 500 to replace them. I called Ken again to ask him if he would share some of the costs, but he flatly refused. We ended up spending much more than our budget allowed because of Ken’s deception. I am also surprised that a shop as reputable as Firestone would also conspire to mislead us. The entire experience was very unpleasant for us. I would not recommend buying from this dealer, but if you do decide to buy from him, make sure you get it checked out by someone you trust and not someone he recommends.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 18, 2018

    Ken made our recent purchase a no brainer - He had the car we were looking for (Pontiac Vibe AWD) in amazing condition and at a great price, was very accommodating... in setting up our test drive, and answered all of our questions. I appreciated his ‘no pressure’ approach and he will be the first person I contact when car shopping in the future. As a side note, it was fun to share a few ‘sea stories’ with him after discovering that he served in the Navy years ago (I’m a former Coastie).

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 28, 2018

    Ken made this buying experience a very pleasant one. He worked with me the whole time. I will definitely go back the next time I’m looking for a car and... will recommend him to my family and friends

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 18, 2017

    Unbeatable auto buying experience! Ken took care of everything completely professional. If you are looking for a car you can't go wrong with Ken.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 21, 2017

    Ken Simpson knows vehicles! He went above & beyond to ensure that I was able to get an excellent vehicle. I would highly recommend doing business here.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 27, 2016

    I just purchased my 3rd car off Ken Simpson. He does a great job finding clean Imports that run great and last. I send all my friends to see him and he... is very helpful. He knows his cars and prices are very fair.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 26, 2016

    I called Ken about a car I found on your website and decided to check it out. It was by far the nicest car I could find for the money and purchased it... the next day. Very pleased with the overall experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 16, 2016

    Excellent service and very clean inventory at reasonable prices. Ken was very helpful at getting us is a car that was right for us. He always has nice... cars that are clean in and out.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 12, 2015

    I had been looking for a dodge nitro for several months when I found the one we purchased from Simpson Motors. Ken Simpson is very knowledgeable, friendly... and helpful. His dealership is professional and clean. I am extremely happy with my nitro and the whole process took less that a week. Will visit Simpson Motors when I am in the market for another vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?