Reviews
Write a reviewAwesome place to buy a car.
The truck we purchased had an check engine light on. The owner Mr. Simpson would not deliver the truck till he was satisfied it was right. It cost him more than a few dollars in repairs. This is the kind of honesty you want in a used car dealer. He could have just turned the light off to come on later, but he didn’t. Kudos shop here for a square deal.
Awesome place to buy a car.
The truck we purchased had an check engine light on. The owner Mr. Simpson would not deliver the truck till he was satisfied it was right. It cost him more than a few dollars in repairs. This is the kind of honesty you want in a used car dealer. He could have just turned the light off to come on later, but he didn’t. Kudos shop here for a square deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buyers Beware
BUYERS BEWARE! We are seniors who were looking for a second car. We found one that matched our needs at this dealer and drove 80 miles to see it. Ken told us right away on the phone that he would not negotiate on the price, but he seemed like a straightforward, friendly guy. He told us that he already had it checked out by two mechanics and insisted several times that everything was fine. We liked the car, but because it had high mileage, we insisted on getting it checked out again by a mechanic. Since we didn’t know anyone in that area, Ken suggested that we get it checked out at the Firestone store in nearby Southern Park Mall. They didn’t have any openings, but Ken said they would do it as a favor to him. They gave us a written checklist saying the car ran fine and that the only repairs needed were minor, like replacing the air filter and one tire pressure sensor. They didn’t charge us anything, which, in hindsight, should have alerted us. We decided to buy the car. While driving back home, my wife, who was following me, noticed white smoke coming out of the tailpipe. I took the car to our mechanic next morning, who told us that the car had major problems that he wasn’t equipped to handle. So we took it to a large reputable car shop where we were told that the radiator was leaking in addition to rear struts, spark plugs, valve cover and several other problems, and it would take thousands to fix it. I called Ken and asked him if he would take back the car at a loss to us. He refused. We had no choice but to have it fixed. The bill was over $ 2,200. Additionally all five tire pressure sensors were not working and there would be an additional charge of $ 500 to replace them. I called Ken again to ask him if he would share some of the costs, but he flatly refused. We ended up spending much more than our budget allowed because of Ken’s deception. I am also surprised that a shop as reputable as Firestone would also conspire to mislead us. The entire experience was very unpleasant for us. I would not recommend buying from this dealer, but if you do decide to buy from him, make sure you get it checked out by someone you trust and not someone he recommends.
Buyers Beware
BUYERS BEWARE! We are seniors who were looking for a second car. We found one that matched our needs at this dealer and drove 80 miles to see it. Ken told us right away on the phone that he would not negotiate on the price, but he seemed like a straightforward, friendly guy. He told us that he already had it checked out by two mechanics and insisted several times that everything was fine. We liked the car, but because it had high mileage, we insisted on getting it checked out again by a mechanic. Since we didn’t know anyone in that area, Ken suggested that we get it checked out at the Firestone store in nearby Southern Park Mall. They didn’t have any openings, but Ken said they would do it as a favor to him. They gave us a written checklist saying the car ran fine and that the only repairs needed were minor, like replacing the air filter and one tire pressure sensor. They didn’t charge us anything, which, in hindsight, should have alerted us. We decided to buy the car. While driving back home, my wife, who was following me, noticed white smoke coming out of the tailpipe. I took the car to our mechanic next morning, who told us that the car had major problems that he wasn’t equipped to handle. So we took it to a large reputable car shop where we were told that the radiator was leaking in addition to rear struts, spark plugs, valve cover and several other problems, and it would take thousands to fix it. I called Ken and asked him if he would take back the car at a loss to us. He refused. We had no choice but to have it fixed. The bill was over $ 2,200. Additionally all five tire pressure sensors were not working and there would be an additional charge of $ 500 to replace them. I called Ken again to ask him if he would share some of the costs, but he flatly refused. We ended up spending much more than our budget allowed because of Ken’s deception. I am also surprised that a shop as reputable as Firestone would also conspire to mislead us. The entire experience was very unpleasant for us. I would not recommend buying from this dealer, but if you do decide to buy from him, make sure you get it checked out by someone you trust and not someone he recommends.
- Customer service 1.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing experience!
Ken made our recent purchase a no brainer - He had the car we were looking for (Pontiac Vibe AWD) in amazing condition and at a great price, was very accommodating in setting up our test drive, and answered all of our questions. I appreciated his ‘no pressure’ approach and he will be the first person I contact when car shopping in the future. As a side note, it was fun to share a few ‘sea stories’ with him after discovering that he served in the Navy years ago (I’m a former Coastie).
Amazing experience!
Ken made our recent purchase a no brainer - He had the car we were looking for (Pontiac Vibe AWD) in amazing condition and at a great price, was very accommodating in setting up our test drive, and answered all of our questions. I appreciated his ‘no pressure’ approach and he will be the first person I contact when car shopping in the future. As a side note, it was fun to share a few ‘sea stories’ with him after discovering that he served in the Navy years ago (I’m a former Coastie).
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Love the Hyundai
Ken made this buying experience a very pleasant one. He worked with me the whole time. I will definitely go back the next time I?m looking for a car and will recommend him to my family and friends
Love the Hyundai
Ken made this buying experience a very pleasant one. He worked with me the whole time. I will definitely go back the next time I?m looking for a car and will recommend him to my family and friends
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
used car purchase
Unbeatable auto buying experience! Ken took care of everything completely professional. If you are looking for a car you can't go wrong with Ken.
used car purchase
Unbeatable auto buying experience! Ken took care of everything completely professional. If you are looking for a car you can't go wrong with Ken.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rev Her Up
Ken Simpson knows vehicles! He went above & beyond to ensure that I was able to get an excellent vehicle. I would highly recommend doing business here.
Rev Her Up
Ken Simpson knows vehicles! He went above & beyond to ensure that I was able to get an excellent vehicle. I would highly recommend doing business here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great deals on clean Import cars!
I just purchased my 3rd car off Ken Simpson. He does a great job finding clean Imports that run great and last. I send all my friends to see him and he is very helpful. He knows his cars and prices are very fair.
Great deals on clean Import cars!
I just purchased my 3rd car off Ken Simpson. He does a great job finding clean Imports that run great and last. I send all my friends to see him and he is very helpful. He knows his cars and prices are very fair.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Used car buyer
I called Ken about a car I found on your website and decided to check it out. It was by far the nicest car I could find for the money and purchased it the next day. Very pleased with the overall experience.
Used car buyer
I called Ken about a car I found on your website and decided to check it out. It was by far the nicest car I could find for the money and purchased it the next day. Very pleased with the overall experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great service and clean used car inventory
Excellent service and very clean inventory at reasonable prices. Ken was very helpful at getting us is a car that was right for us. He always has nice cars that are clean in and out.
great service and clean used car inventory
Excellent service and very clean inventory at reasonable prices. Ken was very helpful at getting us is a car that was right for us. He always has nice cars that are clean in and out.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service, clean cars
I had been looking for a dodge nitro for several months when I found the one we purchased from Simpson Motors. Ken Simpson is very knowledgeable, friendly and helpful. His dealership is professional and clean. I am extremely happy with my nitro and the whole process took less that a week. Will visit Simpson Motors when I am in the market for another vehicle.
Great service, clean cars
I had been looking for a dodge nitro for several months when I found the one we purchased from Simpson Motors. Ken Simpson is very knowledgeable, friendly and helpful. His dealership is professional and clean. I am extremely happy with my nitro and the whole process took less that a week. Will visit Simpson Motors when I am in the market for another vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase