Alexander Hyundai

Reviews

1.0 out of 5 1.0
11 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    April 2, 2018

    Bought a certified pre-owned sonata from them. They didn't smog the car (its part of the certification process), trunk latch failed in three days, strange... rattle started a few weeks after purchase, when I changed the oil the air filter looked like it hadn't been replaced once in the 40K mile life of the car (how do you certify a car and not check the air filter?). All this leads me to think they didn't even change the oil. This place is a total joke. Never again. I will be complaining to Hyundai directly.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 25, 2016

    We have been leasing cars since 1990 and this was our best experience ever! We were lucky enough to get Michael McGrath as our salesman. He was by far... the most knowledgeable and personable salesperson we have ever encountered. This dealership made our car leasing experience so easy and pleasant. They are to be commended for their customer-centric sales approach in an industry that is anything but that!! We will be repeat customers and recommend them to all of our friends. Thanks, Alexander Hyundai for an amazing experience!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    November 10, 2015

    I did a great deal of research before deciding to purchase a 2016 Tuscon. Donny and his team gave us a really great deal, and had the car for me the next... day. My wife and I were impressed with their customer service, friendliness and efficiency. They even scheduled our first new car service for us. Mike and others have called to follow up and make sure all is okay. We are hooked on their dealership. My son and daughter have also bought Hyundai's from here this year and have had the same experience - great deals, great customer service.. I would strongly recommend you give them a try.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Dear Happy Hyundai Customer, We are happy to hear that you had an amazing experience with us at Alexander Hyundai! We thank you for your kind wor...ds and business! We are truly striving to become the best Hyundai dealership in Ventura County! Please come in to see us anytime for your automotive needs. Donavan Kemp Alexander Hyundai General Sales Manager 805-751-4680

  • 5.0 out of 5
    October 9, 2015

    I bring my Elantra here for service every time. There's not a lot of places I trust bringing my car to get worked on, but everyone at Alexander Hyundai... makes the process QUICK and EASY! JJ and Art are always very friendly whenever I visit and there's even a shuttle service if I need it!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello, I am pleased to hear that you have have multiple great experiences with our award winning service team at Alexander Hyundai! Thank you very m...uch for your positive feedback and we are happy to be here for you and your automotive needs! Donavan Kemp Alexander Hyundai General Sales Manager 805-751-4680

  • 5.0 out of 5
    October 9, 2015

    I love getting my oil changed here. Been doing it for years!!! JJ ALWAYS takes good care of me and there's always donuts & coffee inside the lobby!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Martha, Thank you so much for your positive feedback regarding your relationship with our dealership! We truly love to see our customers leave with a... smile every time! Thank you for your loyalty to us, and we appreciate your business! Donavan Kemp Alexander Hyundai General Sales Manager 805-751-4680

  • 5.0 out of 5
    October 3, 2015

    Great, service! Friendly staff ! Will definitely back for my next car service needs.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hello, Thank you very much for your feedback, we are happy to hear that you are satisfied with our dealership! Please feel free to come in and see us... soon! Donavan Kemp Alexander Hyundai General Sales Manager 805-751-4680

  • 5.0 out of 5
    October 2, 2015

    Loved the friendly, happy service, love that the service dept is open late. A big plus for someone who is not off work until after five, and does not want... to deal with it on weekends. Thanks for my Fast, EASY oil change!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    September 28, 2015

    I give this service department 100% and five stars! I have been having my car taken care of here for eight years. They always take good care of me, coffee... and waiting area are nice as well.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    September 28, 2015

    My brother in law took his car here for an oil change and other small repairs. They took great care of us, friendly, reliable and super quick. I highly... recommend Frank and his team :)

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    September 19, 2015

    Michael, my sales person helped me with the purchase of my 3rd Sonata. His professionalism and friendliness exceeded my expectation. Even after I made... my decision about my purchase he still took the time to sit with me and explain all the wonderful features my new car had. The sales, finance and service department made me their priority and for that I am thankful for!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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