Royal Import Cars

Reviews

1.0 out of 5 1.0
4 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    July 17, 2017

    If only I can turn back the hands of time !!! Buying a car from this dealershit has been the worst mistake in a very long time . And I'm early 20's .... I have been in a "loaner" since the first month . It has now been 6 months and they have yet to contact me these ppl have to be the most inexperienced, unorganized, and uncooperative salesmen on Earth

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    Customer Service
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    Quality of Repair
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    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 2.0 out of 5
    July 1, 2016

    They did not give me my temporary tag for vehicle. They have said they would send it numerous times and have not! They are not sending paperwork for me... to register vehicle in Alabama. There were repairs made to the vehicle that were not apparent till after I left the dealership with the vehicle. The dealer did nothing to help after realizing the damage to the vehicle.

    4.0 out of 5
    Customer Service
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    Quality of Repair
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    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 4.0 out of 5
    January 15, 2016

    Hi my name is Nick ali I was very upset before and I take my words back the owner helped my getmy tag and title back and happy and the car is good no complaint... Karim Roy owner is excellent helpful Thanks Nick ali

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    January 1, 2016

    The dealer is not honest sells some car with accident and repaired and painted keeps title for 45 days even that they lean the title some are have problems... and after few days check engine light comes on I had too many problems before buying take the car to a dealership and get emissions on the car but be careful Good luck

    2.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?