Reviews
Excellent service and good communication.
Excellent service and good communication. Josh and Kelley were on point in explaining what the job was all about. Josh explained the next service recommended.
Excellent service and good communication.
Excellent service and good communication. Josh and Kelley were on point in explaining what the job was all about. Josh explained the next service recommended.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Reedman Toll Chrysler Dodge Jeep Ram of Springfield. We hope you have a great day!
I?m not happy at all. My issue has been an ongoing issue
I?m not happy at all. My issue has been an ongoing issue for over two years. Started off with a rod blown in my engine and been having issue since. My recent repaid was an oil leak came from the repairs from when the rod was replaced timing cover was leaking but all oil leaking from the oil housing filter as well. I got my car back today the repairs was done however oil leak was so bad oil was leaking ever where the dealer never cleaned up the oil that was leaking they did repair and left a mess at the bottom of my engine. I?m really pisssd off to the point I?m ready to go above the dealer to complained. I didn?t even go back inside about the issue because I?m soo tired of the back and forth.
I?m not happy at all. My issue has been an ongoing issue
I?m not happy at all. My issue has been an ongoing issue for over two years. Started off with a rod blown in my engine and been having issue since. My recent repaid was an oil leak came from the repairs from when the rod was replaced timing cover was leaking but all oil leaking from the oil housing filter as well. I got my car back today the repairs was done however oil leak was so bad oil was leaking ever where the dealer never cleaned up the oil that was leaking they did repair and left a mess at the bottom of my engine. I?m really pisssd off to the point I?m ready to go above the dealer to complained. I didn?t even go back inside about the issue because I?m soo tired of the back and forth.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Brittany, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (610) 544-5300 at your earliest convenience to discuss how we can turn this experience into a positive one.
Tre Williams was our sales agent.
Tre Williams was our sales agent. He listened to our questions and made sure the sales process was seamless. I would highly recommend him if you are looking to buy a Jeep.
Tre Williams was our sales agent.
Tre Williams was our sales agent. He listened to our questions and made sure the sales process was seamless. I would highly recommend him if you are looking to buy a Jeep.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jeff, thank you for your kind review; we are happy to pass along your comments to the team here at Reedman Toll Chrysler Dodge Jeep Ram of Springfield! Thanks for the recommendation, and have an amazing day!
I cannot recommend this dealership enough!
I cannot recommend this dealership enough!! Jack and Rob were FABULOUS to work with when it came to buying our Jeep! They truly care about their customers!!
I cannot recommend this dealership enough!
I cannot recommend this dealership enough!! Jack and Rob were FABULOUS to work with when it came to buying our Jeep! They truly care about their customers!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jessica, thank you so much for your positive comments about Reedman Toll Chrysler Dodge Jeep Ram of Springfield! Please don't hesitate to reach out if there's anything additional we can do for you.
They had my car for over a week due to front windshield
They had my car for over a week due to front windshield having a leak. Dropped it off Thursday morning no one called me to give any updates. You don?t get a loaner. I had a rental from enterprise that I had to pay 60 dollars. Still no phone call with updates I called 3-5 times during the time my car was there. Finally had to return rental and went to dealer and asked for update and waited for my car to be completed.
They had my car for over a week due to front windshield
They had my car for over a week due to front windshield having a leak. Dropped it off Thursday morning no one called me to give any updates. You don?t get a loaner. I had a rental from enterprise that I had to pay 60 dollars. Still no phone call with updates I called 3-5 times during the time my car was there. Finally had to return rental and went to dealer and asked for update and waited for my car to be completed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Loleatha, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (610) 544-5300.
They did a great job repairing and getting my truck fixed
They did a great job repairing and getting my truck fixed the only thing is I did ask them to look at a few two things and neither one of them were looked at or repaired so I have to call back again and drop my truck off again because it?s electrical so it?s covered under my warranty
They did a great job repairing and getting my truck fixed
They did a great job repairing and getting my truck fixed the only thing is I did ask them to look at a few two things and neither one of them were looked at or repaired so I have to call back again and drop my truck off again because it?s electrical so it?s covered under my warranty
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for taking the time to let us know how we did. We hope you have a great day!
Excellent service, Tom was awesome.
Excellent service, Tom was awesome. The entire process was seamless, I would advise anyone looking for a jeep to visit this dealership. This was the most easiest car purchase that I have ever done
Excellent service, Tom was awesome.
Excellent service, Tom was awesome. The entire process was seamless, I would advise anyone looking for a jeep to visit this dealership. This was the most easiest car purchase that I have ever done
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Reedman Toll Chrysler Dodge Jeep Ram of Springfield. Please don't hesitate to reach out if there's anything additional we can do for you.
Tre and John were extremely professional and helpful
Tre and John were extremely professional and helpful during the entire process. I ? recommend Tre if you?re interested in purchasing a car from this dealership.
Tre and John were extremely professional and helpful
Tre and John were extremely professional and helpful during the entire process. I ? recommend Tre if you?re interested in purchasing a car from this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Daniel, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Had an appointment for 840am.
Had an appointment for 840am. Car got done at 4pm, couldn't pick up by 430 so I had to pick up morning after, they definitely over charge. I wouldn't go there if it wasn't for free oil changes
Had an appointment for 840am.
Had an appointment for 840am. Car got done at 4pm, couldn't pick up by 430 so I had to pick up morning after, they definitely over charge. I wouldn't go there if it wasn't for free oil changes
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Mike, we are disappointed to hear that you did not have a more positive experience with us at Reedman Toll Chrysler Dodge Jeep Ram of Springfield. Please reach out to us at (610) 544-5300 so we may assist you in moving forward towards a resolution.
I love Reedman Toll Chrysler Dodge Jeep Ram in
I love Reedman Toll Chrysler Dodge Jeep Ram in Springfield. All of my vehicles have been purchased there so grateful for the quality service especially Josh. Totally friendly and was able to get me in and out in record time.
I love Reedman Toll Chrysler Dodge Jeep Ram in
I love Reedman Toll Chrysler Dodge Jeep Ram in Springfield. All of my vehicles have been purchased there so grateful for the quality service especially Josh. Totally friendly and was able to get me in and out in record time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Your satisfaction is important to us, so we want to sincerely thank you for choosing Reedman Toll Chrysler Dodge Jeep Ram of Springfield and we hope to see you again soon!