Reviews
I couldn't ask for a better person to work with while...
I couldn't ask for a better person to work with while buying a car. Mindy was excellent! I would recommend her to anyone looking for a car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to Mindy here at Hawk Chevrolet of Joliet! Thanks again for the recommendation, and have an amazing day!
I made an appointment online which was easy and...
I made an appointment online which was easy and convenient. Got excellent service from the service consultant and kept me up to date on service. Facility was clean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Quick write up and service. Just an oil change this...
Quick write up and service. Just an oil change this visit. Thoroughly checked my truck, all good. And a free car wash! Friendly and positive staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Brought car in because check engine light was in and 1...
Brought car in because check engine light was in and 1 weeks later it is on again. Now have to find time to bring it in again.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Bob, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at our Service Director, Bill Webb at 815-773-2156 to discuss your concerns, as your satisfaction is of utmost importance to us.
Dominic and John were extremely helpful. They got me in...
Dominic and John were extremely helpful. They got me in the car of my dreams! I am so grateful for them and their willingness to work with me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My oil pump went out brought it in on Tuesday am with the...
My oil pump went out brought it in on Tuesday am with the Labor Day weekend coming up and needing a adujuster to ok the warranty work I was pleasantly surprised to get my truck back by Thursday so I could go fishing this weekend
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Always pleasant and super helpful, I wait for my car and...
Always pleasant and super helpful, I wait for my car and they are always quick to update and keep me posted on progress. I’ve always had pleasant and helpful employees to assist me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I ordered a corvette c8 back in the early spring of 2020....
I ordered a corvette c8 back in the early spring of 2020. My sales rep, Mindy McCorkle, reached out to me on a corvette facebook group after my local dealership threw in the towel. She told me they had allocations for 2020 and could get me one. Then Covid happened and Chevy has experienced a lot of production delays. My turn finally came earlier this spring, and the car was finally spec’ed out and accepted for production. I received it yesterday, august 30th, 2021, almost two years after placing my initial order. I couldn’t really have had a better dealership than Hawk or a better sales rep than Mindy. She’s a super nice lady and a straight shooter. No broken promises or unpleasant surprises. I can’t thank them enough for finally making it come true.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. We are always more than happy to assist you if anything else comes up. Take care!
Thanks to everyone but I really hate writing reviews...
Thanks to everyone but I really hate writing reviews every time I come, sometimes for just an oil change. Thanks I wouldn’t come back if I didn’t like it here
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Apparently my new windshield wiper motor was defective....
Apparently my new windshield wiper motor was defective. It was replaced Everyone was very kind bit it was annoying to wait 3 hours after waiting 8.hours last week.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair