Hawk Chevrolet of Joliet

I needed service for my Subaru and wanted to find service closer to my work, my route, or home with hours that fit my schedule. This place fit this criteria. The service was attentive, polite, respectful, and reasonable. The cost of the service and repairs were much less than I had anticipated. So far, I am very satisfied and am ready to take my Subaru back for any further maintenance or repair it might need in the future. I would highly recommend using Hawk for service.

Modern up to date facility great coffee bar,a good selection of vehicles,not any sign of high pressure sales considerate sales personnel and a knowledgeable service department

Something that should have taken less than an hour took 3 freaking hours! I also think I was charged way too much! I won’t be coming back any time soon.

I came in for an oil change that they said would take an hour. It took 2.5 hours. I also asked if they could give me an estimate on new wiper blades. They never did until I asked about it as I was leaving.

Allie was up front about how long it would take (just over an hour). She did a great job checking me in, taking payment at end, and having the car ready to go at the end. It was also nice to have the car washed.

Very helpful and patient. Jesus explained the whole process clearly and willing to work with me and my budget. He was very willing to answer my endless sometimes confusing questions.

Highly recommended dealership great staff and quality of service. The purchase process was as easy as it can get. Not one complaint about our experiance

Got me in and out within an hour of arriving, even though the appointment I scheduled over the phone wasn’t showing up in the system. Staff was nice and the waiting area was very comfortable.

Because they did a excellent job and they made me fell comfortable like family they dint put pressure and lit me all the things about the car.

Forgot to reset oil life indicator, again. This has happened before. I just hope that the oil change I paid for was actually done... It may be time to look at a different dealer service center to do my repairs and maintenance.