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Hawk Chevrolet of Joliet

(4,815 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 4 awards
2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award

Reviews

(4,815 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent service

Tim at Hawk Chevy and Cadillac took great care of me through setting an appointment, checking me in, and keeping me updated as the day went on. When it came time for me to pick up my car, he went over the repair order thoroughly and made sure I understood it. Tim’s customer service skills were excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service!

Service to my vehicle was completed quickly and efficiently. No problems were encountered. I always have my car serviced at Hawk. The personnel are friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bought Colorado

James was very good and helpful when I purchased my new truck. I will recommend him to others who want to by a car or truck.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Repair of drink holder in back seat

Everything was repaired very quickly. I had 3 items to be fixed and all were taken care of. Loaner car was fairly new and very clean. The staff was very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience

Mindy was wonderful to work with! She listened to what I wanted and was able to stay within my budget while also helping find a great, safe car for my teenage son!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Purchase of a used car

Dennis is a Excellent salesman. He explained ed very detail. I will definitely refer friends and family to see him when shopping for a vehicle

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great car

Love this place got me the best deal on my trade in plus put me in a brand new car. Love them and would recommend them to others

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

New camaro

Nice experience, wasn't highly pressured to make my decision right away, which has been my experience with other dealerships. Kayla and everybody I dealt with were excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Service

Being a first time Chevy owner, I received excellent service. Everyone was very friendly and helpful in the Service Dept. Tracy Walker provided outstanding service. He was very knowledge about my situation and went over and beyond to deliver exceptional customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service

The wait wasn't too long. Excellent service. I would recommend service To my family and friends. The prices were reasonable. Thanks Tim for assisting me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.