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Hawk Subaru

(1,546 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award

Inventory

See all 24 vehicles from this dealership.

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Reviews

(1,546 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hawk Subaru from DealerRater.

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I highly recommend Hawk Subaru of Joliet.

I highly recommend Hawk Subaru of Joliet. Quinton Rose was my salesman, and he was kind, knowledgeable, empathetic, patient, and informative. He was a pleasure to work with. As a local-area pastor and public school teacher, I am sometimes asked if I recommend honest and reliable dealerships to point potential car buyers to, I will highly recommend Hawk Subaru to anyone in the car market in the future. Thank you and God bless you all! Pastor Joel

I highly recommend Hawk Subaru of Joliet.

I highly recommend Hawk Subaru of Joliet. Quinton Rose was my salesman, and he was kind, knowledgeable, empathetic, patient, and informative. He was a pleasure to work with. As a local-area pastor and public school teacher, I am sometimes asked if I recommend honest and reliable dealerships to point potential car buyers to, I will highly recommend Hawk Subaru to anyone in the car market in the future. Thank you and God bless you all! Pastor Joel

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Impeccable customer service.

Impeccable customer service. Angelo Cassineri was the outstanding sales representative who facilitated the purchase of my new Subaru Crosstrek. He listened to my concerns, answered every question I had, and explained every step in the process taking the time to make sure that I understood and was comfortable. He created what felt like a safe and friendly environment for purchasing a vehicle, something that can be a daunting experience for many. His superior and the finance team were also wonderful, I felt like they were doing their best to make things work out. I'm grateful that my first larger vehicle purchase was from the Hawk Subaru dealership in Joliet, Illinois. If I ever need to purchase another Subaru while I'm in Illinois it will be from their dealership, which I have recommended highly to my friends and family.

Impeccable customer service.

Impeccable customer service. Angelo Cassineri was the outstanding sales representative who facilitated the purchase of my new Subaru Crosstrek. He listened to my concerns, answered every question I had, and explained every step in the process taking the time to make sure that I understood and was comfortable. He created what felt like a safe and friendly environment for purchasing a vehicle, something that can be a daunting experience for many. His superior and the finance team were also wonderful, I felt like they were doing their best to make things work out. I'm grateful that my first larger vehicle purchase was from the Hawk Subaru dealership in Joliet, Illinois. If I ever need to purchase another Subaru while I'm in Illinois it will be from their dealership, which I have recommended highly to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Liz was very nice.

Liz was very nice. She was concerned with my needs. She was very helpful. Very informative.

Liz was very nice.

Liz was very nice. She was concerned with my needs. She was very helpful. Very informative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our staff will be very happy to hear about your kind words and five star rating! We hope you continue to choose us for all your automotive needs! Take care!

Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Subaru. Please let us know if there is anything else we can do for you; we are more than happy to help!

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Attention to detail extremely helpful pleasant.

Attention to detail extremely helpful pleasant. Buying a car is stressful for most people, but not at Hawk.

Attention to detail extremely helpful pleasant.

Attention to detail extremely helpful pleasant. Buying a car is stressful for most people, but not at Hawk.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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I have only had my new vehicle for a couple of weeks.

I have only had my new vehicle for a couple of weeks. The above-mentioned individuals were very friendly and helpful. I think I am going to be happy with my decision to purchase a Subaru Forester Ltd. Hybrid after having been with Honda for over 2 decades.

I have only had my new vehicle for a couple of weeks.

I have only had my new vehicle for a couple of weeks. The above-mentioned individuals were very friendly and helpful. I think I am going to be happy with my decision to purchase a Subaru Forester Ltd. Hybrid after having been with Honda for over 2 decades.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are delighted we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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I love this dealership.

I love this dealership. I’ve always had a great sales experience and David was absolutely wonderful! He was welcoming, knowledgeable and very helpful. He treats his customers with dignity and respect. The service department is top notch. I’ve never felt pressured or felt like I was misinformed. They take great care of my vehicle and it is always running smoothly. I highly recommend Hawk Subaru to anyone looking for a new vehicle.

I love this dealership.

I love this dealership. I’ve always had a great sales experience and David was absolutely wonderful! He was welcoming, knowledgeable and very helpful. He treats his customers with dignity and respect. The service department is top notch. I’ve never felt pressured or felt like I was misinformed. They take great care of my vehicle and it is always running smoothly. I highly recommend Hawk Subaru to anyone looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Subaru. Please let us know if there is anything else we can do for you; we are more than happy to help!

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Chad demonstrated patience as I vacillated on which

Chad demonstrated patience as I vacillated on which vehicle I wanted to purchase. He also went the extra mile in assisting me to get the vehicle home. The customer service was excellent. Everyone I encountered was extremely helpful. I really appreciated the thorough explanations working with finance.

Chad demonstrated patience as I vacillated on which

Chad demonstrated patience as I vacillated on which vehicle I wanted to purchase. He also went the extra mile in assisting me to get the vehicle home. The customer service was excellent. Everyone I encountered was extremely helpful. I really appreciated the thorough explanations working with finance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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There was no game playing.

There was no game playing. They all worked with me. I love my new car

There was no game playing.

There was no game playing. They all worked with me. I love my new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Dealer response

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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I needed service and had limited time off work.

I needed service and had limited time off work. I called on a Saturday and hawk was able to squeeze me into the schedule and they were done sooner than I expected. Happy I called. Customer service team when above and anyone for me. Thank you Hawk!

I needed service and had limited time off work.

I needed service and had limited time off work. I called on a Saturday and hawk was able to squeeze me into the schedule and they were done sooner than I expected. Happy I called. Customer service team when above and anyone for me. Thank you Hawk!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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Customer friendly and helpful.

Customer friendly and helpful. Excellent product knowledge. Worked with the customer to understand their needs.

Customer friendly and helpful.

Customer friendly and helpful. Excellent product knowledge. Worked with the customer to understand their needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

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