Reviews
Awesome customer service
They were very helpful helping me find a car they were extremely polite great service would definitely recommend a friend to buy a car from this dealer
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mark, we treat our customers like family, we are so glad that you had a positive experience, and thank you so much for your business.
The best and the cheapest cars you would find
I was shopping for a car for the past 3 months and I just couldn’t find what I really want, found This dealer, looked through their inventory and I found the car that was looking for, they had pretty good deals on most of the cars! Thanks to Mr Jihad who’s the finance manger at the lot for making this purchase so easy and convenient.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you very much! We do strive for excellent customer service! We are a family owned business and we try to treat everybody like family. We hope to see you again!
BEWARE!!!
When we test drove the 2016 Ford Explorer we noticed air wouldn't come out of the dash vents. They said they fixed it, we purchased seeing no issues. just months after the purchase the air will not go on feet or defrost. The mechanic saw that the part was never replaced or fixed. It was rigged! To properly fix the issue we will be paying over $860. This was a majorly discounted price! The part alone is was $710.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Candra! We appreciate your feedback and apologize for an y inconvenience. We take pride in our high level of customer service and want to take care of our customers. Often times the issue can be resolved without replacing a part. If we were aware the issue was still not resolved we would have worked with you to repair the issue. We apologize for any inconvenience and would appreciate the opportunity to discuss the issue with you in more detail. Kind regards!
Awesome Customer Service
These guys were very nice and respectful, and gave me a great deal on a 2007 Tacoma! I would definitely recommend them! They have a very nice selection of vehicles!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you very much! We do strive for excellent customer service! We are a family owned business and we try to treat everybody like family. We hope to see you again Rob!
Satisfied Customer
My experience with Midwest Motors was outstanding. I was assisted by a gentleman by the name of Jihod. He asked simply asked which car I wanted to see. He went and got the keys and gave them to me and showed me were the vehicle was. He didn't pressure me or hassle me like most salespeople do. All he said was let him know if I wanted to take a test drive. I took it for a drive and loved and he even let me have it inspected by my own mechanic. Not once did I feel under any pressure. I the finances sent to Midwest Motors and I pick the vehicle up today. Customer service is great as it is a family owned business. All were helpful and friendly. They will get you in what you're looking for. Anybody in the Midwest looking for a vehicle and great customer service without feel pressured? Go to Midwest Motors.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
David, thank you so much for the kind words! We strive to treat every customer like family and we are so happy that you are satisfied! We do hope to see you again in the future
Restores my faith in Used car dealership!
Family owned and operated. They go above and beyond what you would expect. During the buying process, I never felt pressured to buy and they didn't ever try to "upsell" me. I am so happy with the quality of the vehicle that I purchased. Three Months AFTER I purchased my vehicle from them I had a small fender bender that I didn't want to run through insurance. I called them to see if they had a recommendation and they actually helped me with a shop they use. They could have easily told me sorry and good bye. It literally saved me 100's of dollars. These guys will treat you like family!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Liz, we are so glad and happy to hear that, and thank you so much for your business; we take it very serious to treat our customers like family.
BEST DEALERSHIP IN INDIANA
Great buying experience! I have never had a more flawless time buying a car! I bought a Lexus ct 200h and the guys were super nice and completely hassle free! I hate going to a dealer and feeling pressured or feeling like I’m getting screwed, but Midwest motors made me feel right at home! I have been recommending them to anyone in the market to buy a car, oh and also they have some of the lowest prices I’ve ever seen! I would recommend them to anyone. 10/10 no doubt!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mauricio, we appreciate your business and the kind words, and we are so glad you had a positive and pleasant experience.
300s buying review
Very explanatory over the phone. Made process very simple. Great knowledge of buying process to quickly explain or answer any questions. Would definitely return for business in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rick, It's our pleasure to serve you and glad you got prompt response and and answers; you deserve nothing less and this is the MM promise. Again, we appreciate your business.
Perfect place for me to truck shop
Very low sales pressure, felt Like i was online shopping, which helped me to find the perfect truck for my needs. As a USAA member the loan and paperwork went extremely well. Thanks Midwest Motors for all your help. Family owned and operated *****
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jerry, we treat our customers like family, and we are so glad that you had a positive experience, Thank you so much for your business.
Nice cars. Nice price.
Nice cars. Nice price. Helped me find the vehicle I was looking for. Friendly and knowledgeable staff. Will consider them again next time I’m looking for a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mike, that's great, this is how we do it here at Midwest Motors, hope to see you join the Midwest Family for next purchase.