It's Simple...WE LOVE CARS! Founded by passion, dedication, & combined experience, Ritz Auto Group is a simple father &
son operation fueled by the passion and satisfaction that we have delivered to our clients over the years.
Ken and Mike were great to deal with. They are honest, ethical and transparent. Would highly recommend Ritz Auto Group and would definitely buy here... again.
Great experience overall, and Mike (owner) was very nice. Saw the car on cars.com, called, came in, liked the vehicle and ended up buying it. Wasn't pushed... into anything, felt pretty good about the deal I was getting. The car wasn't perfect, but it was in great condition and above everything else I've seen for the price. Would definitely recommend, but do your market research.
Warning do not buy a vehicle from here. I was prepared to put a little money into the car after buying it but the car needed a new motor. Kept it for a... month and half, it was in the shop getting worked on for a month for that time. "Runs great" as they put it. Spent 6k on repairs and gave up sold the car and cut my losses. Business practices are shady at best. Please don't waste your money here like I did.
Wonderful workers/employees, didn’t feel pushed into anything, comfortable environment, very honest, they really care about their cars. You can buy without... fear from here.
Vehicle was as described and interior detailed. Transaction was quick and smooth was only there for about 20 mins and purchased the vehicle. Very friendly... customer service!!
Mike keeps a small warehouse packed with quality cars. Find what you want online and give Mike and his dad a call to come drive it. They really know Toyota/Lexus... and have everything from 2016 back to mid-90s. I would definitely contact them again when I need another vehicle.
Me and my wife spent the entire day looking for a Prius. That search stopped when we got to Ritz Auto Group in Dallas. Mike was a super nice guy answer... every question that we had and was able to put us in a Prius that day. If you are looking for a good deal on a vehicle Ritz Auto Group it's the place to go.
Friendly to work with. Answered the phone each time I called to inquire about a truck. Had stored the truck in their warehouse garage, which kept it... in good condition. They were patient while I finalized financing through my bank. Even worked with me on the price when the truck was missing a spare tire. Overall, glad I worked with them to get my new truck.
I bought a 2005 2500hd from Ken. I live in a salt state and wanted a southern truck to avoid rust issues. That meant buying the truck without even a... test drive. I was uncomfortable with this. Ritz had a technician look the whole truck over, gave me a small list of minor issues, shipped the truck to me (12hrs away) and covered half of that expense. Aside from some very understandable title issues created by the dealership he acquired the truck from, everything went off without a hitch. I bought the truck without seeing it and knowing what I know now, I would do it again.
My husband Ray and I were very pleased with the service we received from Ken and his son Mike. We were in search of a box truck with a lift gate. When... we arrived Ken was very friendly and let us take the box truck for a test drive. They even went out their way to ensure the lift gate worked before we purchased the truck. We're extremely satisfied customers and would definitely purchase from the again.