Vance Auto Group Guthrie

No pressure salespeople. They were very helpful and worked with me on my trade. I will buy my next vehicle at Vance.

Great experience. Randy Lawson made our buying experience the best we have ever had. Highly recommend

Seems to be a decent dealer. Sales people are respectful. I'm trying to negotiate on a new 2023 Ford F-350 4X4 with 7.3 gas V8 and they seem to be a bit reluctant to bite on what I consider to be a fair OTD offer, especially since the vehicle may be subject to some lot rot due to the length of time there on the lot and not sold as of yet.

I am giving this a five because Carla was so good to work with. The 2016 Forester was not a good experience. It road really rough and my wife hurt her back on the test drive. The radio did not work and the navigation system failed about halfway through the test drive. So, to sum it up. Our sales rep, Carla was great and the experience at the dealership was good, but the car we went to look at was kind of a disaster.

I was impressed by how fast your sales people got back to me. Thank you.

Easy to work with. No pressure. Good experience for us. Will recommend to friends and family.

I have never bought a car so simple in my life. Everything went smooth and everyone was so kind and I bought my dream challenger! Thank you cars.com and thank you John vance

Purchased a 2013 Corvette from them have the purchase agreement was going to complete the sale called lemon Squad to have the car inspected then they told me the car was sold they are still selling the car stay away from this dealership at all cost I wasted many hours and money chasing a car that was no good dishonest people.

Back in December 2020 we sent out inquiries to twelve Jeep dealers within 70 miles of Stillwater (our home). Only six bothered to reply. Of those six, your salesperson, Jennifer Medina, was by far the most enthusiastic and helpful. She sent us two separate videos introducing herself and wanting to take care of our Jeep purchase. Solely because of Jennifer, we recently purchased a new Jeep Sahara from John Vance Auto Group. Jennifer facilitated that purchase. We found the whole process to be quite satisfactory. The Jeep arrived just as we had ordered it, and was transferred to us for the price agreed upon. It appears to be functioning according to spec, and we are quite satisfied with it. We don't normally take the trouble to write a review, but what is really prompting us to do so now is the service provided to us by Jennifer. She was polite, friendly, and attentive on every occasion we dealt with her. When we had questions, she answered them directly and honestly. If she didn't know the answer, she stayed with it until she got one for us. When we took delivery on the vehicle, she suggested a time when she could spend some time with us going over all the things that have changed since our old Jeep. She didn't rush us--let us get the feel of it and ask questions--showed us all the fancy electronic and internet stuff and got answers to questions she wasn't sure of. She is still following up on some of those questions 2 weeks later--bless her. You couldn't have a better representative. Treat her well. She's a keeper.

After seeing a 2019 Outback on the Carfax site I contacted the dealership and spoke with Chris G. about the car. Was told that the previous owner slightly damaged the grill and has since been repaired. Feeling comfortable with that and seeing that John Vance Auto Group conducted a wheel alignment, rotated the tires, oil change I drove from Louisville to make the purchase. They failed to disclose to me that both front axles needed to be replaced nor did they mention that the left front tie rod was cracked. I had the car inspected by 3 auto repair shops and a agreed that the axles and tie rod needed to be replaced. What unnerved me even more was they told me I had no business driving the car, period. After I had the repairs made and those repairs updated on CarFax, one can easily conclude that John Vance Auto Group knew the condition of the car. They knowingly sold me a severely damaged and unsafe car. They allowed me to drive over 800 miles home in a car that John Vance himself would not put his family near. I would ask that since the dealership knew about the damage and sold it anyway that they reimburse me the just over $2,000.00 that I paid to fix these issues. They have had copies of all of the estimates and the paid receipt of the repairs for sometime and yet they have no desire to make things right.