Phil Long Lincoln

Reviews

4.6
(125 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Elizondo

I recomend Davis he was a wonderful person to work with.

Dealer response

Thank you for the kind review!

5.0

Free Safety road service

Thanks for your help Daniel, in getting me taken care of

Dealer response

Hi Carolyn, thank you so much for your positive comments about Phil Long Lincoln!

5.0

Lincoln Town Car

I have always gotten great service when I bring my vehicle in to have work done.

Dealer response

Hi Terry, we are very happy to have provided you with such a positive experience!

5.0

service

Daniel in service is always on top of things, courteous and takes the time to make you feel important.

Dealer response

Hi Sandra, thank you so much for your positive comments about Phil Long Lincoln!

5.0

Outstanding Service and Technician Team!

We highly recommend Phil Long Lincoln on Motorcity Dr in the Springs for any service needed on your vehicle. Daniel, our service manager, is simply OUTSTANDING!! He kept us apprised of the situation the entire time they were working on our car. A shout out to Clark, the technician working on our car. His repairs were done in a professional manner and he kept our car CLEAN...No Grease anywhere on our car!!! Thank you Clark for all that you did for us!

Dealer response

Timothy, thank you for your kind words and this wonderful review!

5.0

T. Robinson

Joe was kind and helpful. He explained the next service I would need on my vehicle. He offered me something to drink.

Dealer response

Tonia, thank you for your kind review! We are happy to pass along your comments to the team here at Phil Long Lincoln!

5.0

2020 Ranger

Recently purchased a used Ranger. Staff was pleasant and very good to work with. Answered all questions as anticipated. We stopped back in for a couple small issues and the issues were solved right away. Facilities are adaquate for sales, not sure for maintenance as we had non completed. Finance went as well as one would hope and we received an excellent interest rate (helped make the decision to purchase a warrenty which we normally would not have purchased).

Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

5.0

2022 Lincoln Navigator Reserve

My third Lincoln from Phil Long They?ve always treated me right!

Dealer response

Mike, we are so happy to read such a great review about Phil Long Lincoln! Thank you for your business!

5.0

Integrity Matters

It is with pleasure that I recommend Phil Long Lincoln service department. The integrity that management demonstrated in servicing my vehicle gives me great comfort in my decision to continue using them for any future maintenance. I am thankful that the service manager, Tony, personally handled the oil change servicing conducted by a third party on Phil Long property that damaged my oil pan. Tony investigated and communicated with me in an effective, professional and friendly manner, The issue has been resolved to my complete satisfaction with very little inconvenience. I am pleased with every interaction, from purchase to maintenance, that I have had with this company and its well chosen personnel. Thank you again Tony and the Phil Long dealership,

Dealer response

Thank you for taking the time to let us know how we did. We will pass along your positive comments to the team.

5.0

Awesome

Very friendly atmosphere they go beyond to please their customers

Dealer response

Hi Luis, thank you so much for your positive comments about Phil Long Lincoln!

See all 125 reviews