I was driving by and saw a car that caught my eye. My problem was I had very little credit, having bought my previous used cars with cash. I picked both... Matt and Jeff's brains as to how the whole process works, how certain things affect interest rates and odds of getting an auto loan. They spent a lot of time answering all my questions. As to the vehicle, I purchased a 2007 Acura TL Type S that was priced $2500 below NADA retail value (23% below value). I usually love the haggling process, but with a car priced almost a quarter below NADA retail value, I didn't even bother haggling. The price was MORE than fair and the car was in pristine condition. The buying process was EASY considering I'm self-employed and my taxes don't quite show all of my income, if you know what I mean. So it was a challenge for Matt to get me approved. He worked on it for an entire day, calling me to ask me for bank statements, tax returns, etc. He went to bat for me and was able to get me approved with a local credit union instead of some high interest, high risk lender. The interest rate he was able to get me was also pretty fair. Of course it's not 1.99%, but it wasn't 24% either. In fact, it was a lot closer to 1.99% than it was 24%. This was my first time dealing with them. In fact, I had never even heard of them. It was merely by chance that I was driving by and saw the car I wanted on their lot. But I would recommend them to anyone. They were personable, they were honest with me about my situation, but most of all I felt like they really cared and they really went to bat for me. Never did I feel like they were "sleazy used car salespeople" like I've felt at other lots. It felt like I was working with a friend or a neighbor.