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Harper Audi

(447 reviews)
Visit Harper Audi
Sales hours: 8:30am to 6:30pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–6:30pm 7:30am–6:00pm
Tuesday 8:30am–6:30pm 7:30am–6:00pm
Wednesday 8:30am–6:30pm 7:30am–6:00pm
Thursday 8:30am–6:30pm 7:30am–6:00pm
Friday 8:30am–6:30pm 7:30am–6:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

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New (865) 329-7650 (865) 329-7650
Used (865) 338-5132 (865) 338-5132
Service (865) 338-5124 (865) 338-5124

Inventory

See all 79 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since September 2019.
We are proud to have the most knowledgeable and honest Audi staff in the nation. When dealing with our team you will receive what has been described as the "easiest car buying experience in the South." Tom & Shannon Harper the owners of the dealership are involved daily in ensuring your satisfaction. You can e-mail our owner and receive a personal response shannonharper@harperdealerships.com

Service: Since 1981 we have taken pride in delivering a level of service corresponding with our world renowned assortment of Audi automobiles.

Service center

Phone number (865) 338-5124

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(447 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Harper Audi from DealerRater.

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Wonderful everyone was so helpful William in the

Wonderful everyone was so helpful William in the service department was very knowledgeable and helped me understand what where going to do to my car

Wonderful everyone was so helpful William in the

Wonderful everyone was so helpful William in the service department was very knowledgeable and helped me understand what where going to do to my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mary, we're delighted to hear that William and the Audi Knoxville team provided such helpful service. Thank you for sharing your experience with us!

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We were out of state buyers with a trade in for a

We were out of state buyers with a trade in for a certified Q7. The process couldn't have been any smoother, thanks to James Warren in sales and Tim Miller in finance. Appreciate you guys. I've done a lot of car deals in my life and really appreciated their transparency. Good folks at Audi Knoxville.

We were out of state buyers with a trade in for a

We were out of state buyers with a trade in for a certified Q7. The process couldn't have been any smoother, thanks to James Warren in sales and Tim Miller in finance. Appreciate you guys. I've done a lot of car deals in my life and really appreciated their transparency. Good folks at Audi Knoxville.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that James and Tim made your out-of-state purchase seamless at Audi Knoxville! Thank you for sharing your positive experience with us, and we hope you're enjoying the certified Q7. Safe travels ahead!

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I have been Harper customer since 2001.

I have been Harper customer since 2001. Best service folks in town!! Go Big Orange!

I have been Harper customer since 2001.

I have been Harper customer since 2001. Best service folks in town!! Go Big Orange!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Lucian, your kind review warms our hearts! Thank you from the Audi Knoxville Team.

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Had a small issue with my new RS3.

Had a small issue with my new RS3. Steve in service went above and beyond for my trouble. I have felt very well taken care of ever since my purchase.

Had a small issue with my new RS3.

Had a small issue with my new RS3. Steve in service went above and beyond for my trouble. I have felt very well taken care of ever since my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're delighted to hear that Steve in our service department was able to assist you with your RS3 at Audi Knoxville. It's great knowing you've felt well taken care of since your purchase!

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James Warren is probably the best salesman to work with

James Warren is probably the best salesman to work with in Knoxville. Honest, to the point, very chill, and no pressure. I found him finishing what I was thinking to say before even speaking. The sale was effortless and no pressure. Communication prior to was consistent and easy. Knowing James since moving here for over 10years, you always knew how to drop in and say hello even when not working with you. That type of personality is what makes you one of a kind at your job. Thank you for everything. You and Tim were a blast to work with. I will never go anywhere else.

James Warren is probably the best salesman to work with

James Warren is probably the best salesman to work with in Knoxville. Honest, to the point, very chill, and no pressure. I found him finishing what I was thinking to say before even speaking. The sale was effortless and no pressure. Communication prior to was consistent and easy. Knowing James since moving here for over 10years, you always knew how to drop in and say hello even when not working with you. That type of personality is what makes you one of a kind at your job. Thank you for everything. You and Tim were a blast to work with. I will never go anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for sharing such a glowing review of your experience at Audi Knoxville! We're delighted to hear that James and Tim made the process seamless and enjoyable. It's fantastic to know their approach left such a positive impression, and we look forward to welcoming you back in the future!

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This dealership always a good job.

This dealership always a good job. Their iwork is always excellent The representatives helpful and thoughtful

This dealership always a good job.

This dealership always a good job. Their iwork is always excellent The representatives helpful and thoughtful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Germain, we're delighted to hear that our team at Audi Knoxville consistently provides excellent service. Thank you for the kind words and support!

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Calder was awesome to work with, very informative about

Calder was awesome to work with, very informative about the vehicle and no pressure. He helped my wife and I purchase our car smoothly. I highly recommend Calder and Harper Audi for your next vehicle purchase.

Calder was awesome to work with, very informative about

Calder was awesome to work with, very informative about the vehicle and no pressure. He helped my wife and I purchase our car smoothly. I highly recommend Calder and Harper Audi for your next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Greg, we're delighted to hear that Calder provided such a smooth and informative experience at Audi Knoxville. Thank you for recommending us! Enjoy your new car!

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No pressure, competent, friendly, and do their part in

No pressure, competent, friendly, and do their part in making the process easy. I recommend them.

No pressure, competent, friendly, and do their part in

No pressure, competent, friendly, and do their part in making the process easy. I recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are glad to hear that our Audi Knoxville team provided friendly and efficient service. Thanks for recommending us!

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Tyler the salesman that worked with me on the purchase of

Tyler the salesman that worked with me on the purchase of my car was phenomenal. He provided me with everything needed to make my purchase successful. I highly recommend Audi of Knoxville if you’re looking for that perfect car and great service!

Tyler the salesman that worked with me on the purchase of

Tyler the salesman that worked with me on the purchase of my car was phenomenal. He provided me with everything needed to make my purchase successful. I highly recommend Audi of Knoxville if you’re looking for that perfect car and great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Tyler provided phenomenal service during your car purchase at Audi Knoxville! Thank you for recommending us, and we hope you're enjoying your new ride.

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02/08/2025 Had small issue with 2023 AUDI Q7 ‬parking

02/08/2025 Had small issue with 2023 AUDI Q7 ‬parking sensor. While bringing the car to the service, they also recommended to do recall procedure to replace starter/alternator unit and gave me a loaner. I had the letter from AUDI headquarter about recall just a week before my appointment to fix the sensor, but I didn't rush to proceed with recall and leave it for the later time. But here while fixing the sensor, they also took care of starter recall. Same day I promptly received the report with multi-point inspection video and the message that needed part is in the stock. The entire service took only two days. Work was done quickly and with a good quality. It was covered by the manufacturing warranty. Also I had all the answers to my additional questions. Want to thanks Russel Newton at the Service desk and the Mechanics who worked on my car to service and this repair it professionally. I am very satisfied and recommend Knoxville AUDI dealership to everyone. Outstanding dealership! Good friendly people and great service A+++! Thank you.

02/08/2025 Had small issue with 2023 AUDI Q7 ‬parking

02/08/2025 Had small issue with 2023 AUDI Q7 ‬parking sensor. While bringing the car to the service, they also recommended to do recall procedure to replace starter/alternator unit and gave me a loaner. I had the letter from AUDI headquarter about recall just a week before my appointment to fix the sensor, but I didn't rush to proceed with recall and leave it for the later time. But here while fixing the sensor, they also took care of starter recall. Same day I promptly received the report with multi-point inspection video and the message that needed part is in the stock. The entire service took only two days. Work was done quickly and with a good quality. It was covered by the manufacturing warranty. Also I had all the answers to my additional questions. Want to thanks Russel Newton at the Service desk and the Mechanics who worked on my car to service and this repair it professionally. I am very satisfied and recommend Knoxville AUDI dealership to everyone. Outstanding dealership! Good friendly people and great service A+++! Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Alex, we're delighted to hear that Russel and the team at Audi Knoxville provided you with such a seamless service experience. It's great to know everything was handled efficiently and professionally. We appreciate your recommendation!

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