Reviews
First class dealership from Sales to service. By Far best dealerships Family in Knoxville. Highly recommended.
First class dealership from Sales to service. By Far best dealerships Family in Knoxville. Highly recommended.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
RJ, thank you for the glowing review and for recommending our team! We are thrilled our team made such an impression. - The Audi Knoxville Team
Charged me for gas in loaner I didn’t use. Didn’t clean car up as promised. Scratched wheels up when putting tires on.
Charged me for gas in loaner I didn’t use. Didn’t clean car up as promised. Scratched wheels up when putting tires on.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Service plan was explained well and loaner was provided. I asked for extra work not in the original plan and it was performed without issue
Service plan was explained well and loaner was provided. I asked for extra work not in the original plan and it was performed without issue
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad to hear the team clearly explained your service plan and accommodated your extra requests without issue! Thank you for choosing Audi Knoxville and we hope to see you again down the road.
Had a recall and decent sized fix. My rep was John Fox. Very easygoing and transparent. Attentive and prompt in returning calls. Nothing short of a good low-stress experience. It always helps when you are dealing with a good person. Service department has been historically strong in my case.
Had a recall and decent sized fix. My rep was John Fox. Very easygoing and transparent. Attentive and prompt in returning calls. Nothing short of a good low-stress experience. It always helps when you are dealing with a good person. Service department has been historically strong in my case.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's awesome to hear that John made your experience stress-free and straightforward, and we’ll pass along your kind words. We are grateful to have you as a customer, and we’ll see you next time here at Audi Knoxville!
Will was outstanding throughout my service and greatly appreciate the detailed report. Well done and thanks again for all the support.
Will was outstanding throughout my service and greatly appreciate the detailed report. Well done and thanks again for all the support.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience, David! We will pass along your kind words to Will. See you next time at Audi Knoxville!
Calder is outstanding busy but attentive not a high pressure dealership our salesman Calder was great
Calder is outstanding busy but attentive not a high pressure dealership our salesman Calder was great
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Keith, we are thrilled to hear that Calder provided outstanding service without any pressure. Thank you for choosing Audi Knoxville!
Everyone at Harrper Audi are always top notch and knowledgeable. Their work is consistent and of high quality.
Everyone at Harrper Audi are always top notch and knowledgeable. Their work is consistent and of high quality.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We are happy to have your confidence in our team and we hope to see you back at Audi Knoxville down the road.
Audi Knoxville set the bar! Met and exceeded expectations! Thank you Russell (Service Consultant) and Charles (Service Manager)!!
Audi Knoxville set the bar! Met and exceeded expectations! Thank you Russell (Service Consultant) and Charles (Service Manager)!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Audi Knoxville! We're thrilled that Russell, Charles, and our service team went above and beyond your expectations. We can't wait to welcome you back for your future automotive needs!
My contact person was Landon. He was very professional and helpful. He didn’t mind explaining anything I didn’t understand.
My contact person was Landon. He was very professional and helpful. He didn’t mind explaining anything I didn’t understand.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to hear that Landon was so helpful and clear. Thank you for choosing Audi Knoxville! We hope to see you again!
Can’t believe that they want to charge me over $30 to rotate my tires, when they have the tires off to check the breaks
Can’t believe that they want to charge me over $30 to rotate my tires, when they have the tires off to check the breaks
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase