Harper Audi

Had a recall and decent sized fix. My rep was John Fox. Very easygoing and transparent. Attentive and prompt in returning calls. Nothing short of a good low-stress experience. It always helps when you are dealing with a good person. Service department has been historically strong in my case.

Will was outstanding throughout my service and greatly appreciate the detailed report. Well done and thanks again for all the support.

Calder is outstanding busy but attentive not a high pressure dealership our salesman Calder was great

Everyone at Harrper Audi are always top notch and knowledgeable. Their work is consistent and of high quality.

Audi Knoxville set the bar! Met and exceeded expectations! Thank you Russell (Service Consultant) and Charles (Service Manager)!!

My contact person was Landon. He was very professional and helpful. He didn’t mind explaining anything I didn’t understand.

Can’t believe that they want to charge me over $30 to rotate my tires, when they have the tires off to check the breaks

Our experience was excellent. Trevor our sales person was really helpful and was very prompt on answering any questions we had. He is very knowledgeable with Audi vehicles. So glad to see a young person these days take pride in their work. Also wanted to say a special thanks to Joe the finance and insurance manager for all of his help in making our purchase. Great Experience. Thanks guys and keep up the good work.

Excellent service every time I’m there. Staff is very friendly, helpful and always making your visit a pleasant experience.

10/26/2025. Had issue with 2023 AUDI Q7. I had engine light came on, constantly running radiator fan and a very low cooling temperature. Call on Thursday and make appointment for Friday morning. When I brought car to the service, it took 5 min to complete the registration. Russell helped me with this problem, gave me clear explanation of the different scenarios and expected time for the inspection and repair. Because it was short notice for the appointment, dealership didn't have loaner cars available, but Russell managed to have someone to give me ride home (I live in proximity). in less than an hour I had a phone call from him about the problem; there were the failed thermostat and the temperature sensor. They had both parts in stock. By 4pm same day my car was ready to pick up. They've done repairs, test drive, multi-point inspection, and complimentary wash. Work was done quickly and flawlessly. It was covered by the manufacturing warranty. Also, I had all the answers to my additional questions. I worked with Russell a few times on both of my cars and every time he is taking care of my cars and me in very friendly and professional manners, Also want to thank the Mechanics who work on my car to service and repair it. I am very satisfied and recommend Knoxville AUDI dealership to everyone. Outstanding dealership! Good friendly people and great service A+++! Thank you.