Reviews
Had a recall and decent sized fix.
Had a recall and decent sized fix. My rep was John Fox. Very easygoing and transparent. Attentive and prompt in returning calls. Nothing short of a good low-stress experience. It always helps when you are dealing with a good person. Service department has been historically strong in my case.
Had a recall and decent sized fix.
Had a recall and decent sized fix. My rep was John Fox. Very easygoing and transparent. Attentive and prompt in returning calls. Nothing short of a good low-stress experience. It always helps when you are dealing with a good person. Service department has been historically strong in my case.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Will was outstanding throughout my service and greatly
Will was outstanding throughout my service and greatly appreciate the detailed report. Well done and thanks again for all the support.
Will was outstanding throughout my service and greatly
Will was outstanding throughout my service and greatly appreciate the detailed report. Well done and thanks again for all the support.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience, David! We will pass along your kind words to Will. See you next time at Audi Knoxville!
Calder is outstanding busy but attentive not a high
Calder is outstanding busy but attentive not a high pressure dealership our salesman Calder was great
Calder is outstanding busy but attentive not a high
Calder is outstanding busy but attentive not a high pressure dealership our salesman Calder was great
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Keith, we are thrilled to hear that Calder provided outstanding service without any pressure. Thank you for choosing Audi Knoxville!
Everyone at Harrper Audi are always top notch and
Everyone at Harrper Audi are always top notch and knowledgeable. Their work is consistent and of high quality.
Everyone at Harrper Audi are always top notch and
Everyone at Harrper Audi are always top notch and knowledgeable. Their work is consistent and of high quality.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We are happy to have your confidence in our team and we hope to see you back at Audi Knoxville down the road.
Audi Knoxville set the bar!
Audi Knoxville set the bar! Met and exceeded expectations! Thank you Russell (Service Consultant) and Charles (Service Manager)!!
Audi Knoxville set the bar!
Audi Knoxville set the bar! Met and exceeded expectations! Thank you Russell (Service Consultant) and Charles (Service Manager)!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Audi Knoxville! We're thrilled that Russell, Charles, and our service team went above and beyond your expectations. We can't wait to welcome you back for your future automotive needs!
My contact person was Landon.
My contact person was Landon. He was very professional and helpful. He didn’t mind explaining anything I didn’t understand.
My contact person was Landon.
My contact person was Landon. He was very professional and helpful. He didn’t mind explaining anything I didn’t understand.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to hear that Landon was so helpful and clear. Thank you for choosing Audi Knoxville! We hope to see you again!
Can’t believe that they want to charge me over $30 to
Can’t believe that they want to charge me over $30 to rotate my tires, when they have the tires off to check the breaks
Can’t believe that they want to charge me over $30 to
Can’t believe that they want to charge me over $30 to rotate my tires, when they have the tires off to check the breaks
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Our experience was excellent.
Our experience was excellent. Trevor our sales person was really helpful and was very prompt on answering any questions we had. He is very knowledgeable with Audi vehicles. So glad to see a young person these days take pride in their work. Also wanted to say a special thanks to Joe the finance and insurance manager for all of his help in making our purchase. Great Experience. Thanks guys and keep up the good work.
Our experience was excellent.
Our experience was excellent. Trevor our sales person was really helpful and was very prompt on answering any questions we had. He is very knowledgeable with Audi vehicles. So glad to see a young person these days take pride in their work. Also wanted to say a special thanks to Joe the finance and insurance manager for all of his help in making our purchase. Great Experience. Thanks guys and keep up the good work.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jim, thank you for sharing your great experience! We're glad Trevor and Joe made your visit smooth and knowledgeable. We appreciate your business and look forward to serving you again at Audi Knoxville! Safe travels!
Excellent service every time I’m there.
Excellent service every time I’m there. Staff is very friendly, helpful and always making your visit a pleasant experience.
Excellent service every time I’m there.
Excellent service every time I’m there. Staff is very friendly, helpful and always making your visit a pleasant experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mike, thank you for the wonderful review! We're pleased to know you always have an excellent experience with our team. We look forward to your next visit here at Audi Knoxville! Safe travels!
This dealership and my service manager are professional
This dealership and my service manager are professional in all facets of my needs! THE BEST!!
This dealership and my service manager are professional
This dealership and my service manager are professional in all facets of my needs! THE BEST!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for reviewing Audi Knoxville! It was so kind of you to share your experience, Henry.