Lexus of Wichita

I was very satisfied with the level of service that I received. I look forward to having all of my vehicle maintenance done at this dealership. The process was efficient and I was well informed along the way.

Angela Pacheco is always exemplary to work with, and the courtesy service and the service department always do a fine job!

Had a few bumps I think due to the bad weather. Shipping to my location was very well handled but missed out on tec set up in vehicle which would have been helpful.

Overall experience was not worthy of a new lexus. Actually, not even an old Kia.

Everything went so well with our first purchase a few months before that we bought a second vehicle from Benjamin! Thanks to everyone at Lexus of Wichita!

Vy was great to work with during and after our purchase of our new Lexus. He was VERY PATIENT with us when he was going over the new technology on the new car. A BIG THANK YOU!!

AJ is a very nice guy. He is new and therefore did not know everything. He did get the answers he did not know from the sale manager. All in all no complaints. We are watching the air in one tire. So far it seems ok but might be losing air very slowly. As per our discussion if it continues then re expect it to be taken care of. We have been promised a detailing on the car since they did not do it when we picked it up. So long as this is honored. We have a due bill for the third wallet key that was missing. The one point is they were no sure on what the complimentary services that came with the car. A Lexus welcoming was sent to us a few days after we purchased the car. It states specifically that four serv ices come with the car (and certified is mentioned several times in the document). It states the first is at 5000 miles, which has occurred. The second is at 10,000 miles or 1 year. Third is at 20,000 miles or 2 years, and so forth. We expect this to be honored. So long as the above is honored we will be happy customers. If not, then not so much.

Great help in purchasing our Lexus while in another state. Worked with us through the process with ease and kept us up to date on the shipping.

Vy did a good job! Will go back & would buy another Lexus in the future.

The new vehicle purchase went smooth, car was ordered in for us & was ready to drive when I arrived. Very pleased with my purchase