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Jeff Drennen Ford

(181 reviews)

Reviews

(181 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeff Drennen Ford from DealerRater.

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I dealt with another dealer in W.Virginia and was not happy at all. Tried to force a lot of gimmicks on me like paint, fabric protection,LoJack etc. along with price gimmicks. Well I found the exact used car with the same options at Jeff Drennen Ford and I live in Delaware and did everything over the phone and internet. My sales person was Sophia and she handled herself very proffesionaly. We put a deal together with no games and no gimmicks and I saved so much money to boot! I am a retired General Manager and I would be so proud of all the employees I dealt with. Kudos to Sophia and all the team for your honesty and proffesionalism. Gary Weber

I dealt with another dealer in W.Virginia and was not happy at all. Tried to force a lot of gimmicks on me like paint, fabric protection,LoJack etc. along with price gimmicks. Well I found the exact used car with the same options at Jeff Drennen Ford and I live in Delaware and did everything over the phone and internet. My sales person was Sophia and she handled herself very proffesionaly. We put a deal together with no games and no gimmicks and I saved so much money to boot! I am a retired General Manager and I would be so proud of all the employees I dealt with. Kudos to Sophia and all the team for your honesty and proffesionalism. Gary Weber

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My second truck purchased at Drennen Ford both times the process was pretty quick and smooth. Anthony handles any questions and hurdles with ease and will do his best to get you in the vehicle that you're looking for.

My second truck purchased at Drennen Ford both times the process was pretty quick and smooth. Anthony handles any questions and hurdles with ease and will do his best to get you in the vehicle that you're looking for.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Setup a time the night before to come see a vehicle, drive over an hour to get there the next morning and once I arrive I am told by a disrespectul staff member that it's already sold. Terrible customer service will never get my buisness.

Setup a time the night before to come see a vehicle, drive over an hour to get there the next morning and once I arrive I am told by a disrespectul staff member that it's already sold. Terrible customer service will never get my buisness.

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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AJ and the staff at Jeff Drennen Ford were great. They made the buying process extremely easy. The whole process from start to finish was enjoyable, would most certainly buy from them again.

AJ and the staff at Jeff Drennen Ford were great. They made the buying process extremely easy. The whole process from start to finish was enjoyable, would most certainly buy from them again.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealing with Sophia was the best car buying experience I have ever had. Not only was she super helpful and answered every question online before I got to the dealership, but her follow up afterwards has been amazing. (One of the keys was missing, not the dealership's fault) Not everyone would continue to communicate after the sale. Every dealership should have a Sophia!

Dealing with Sophia was the best car buying experience I have ever had. Not only was she super helpful and answered every question online before I got to the dealership, but her follow up afterwards has been amazing. (One of the keys was missing, not the dealership's fault) Not everyone would continue to communicate after the sale. Every dealership should have a Sophia!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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AJ and the staff at Jeff Drennen Ford were fabulous. They made the buying process extremely easy.

AJ and the staff at Jeff Drennen Ford were fabulous. They made the buying process extremely easy.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This was by far my best experience at a dealership. Sophia Darling was super to deal with. Answered all my questions promptly whether in a text or in person. I was in and out quickly.

This was by far my best experience at a dealership. Sophia Darling was super to deal with. Answered all my questions promptly whether in a text or in person. I was in and out quickly.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Highly recommend both Drennen Ford and Dodge. We are on our fifth vehicle from them and couldn't be happier. Zac Mills was an absolute pleasure to work with

Highly recommend both Drennen Ford and Dodge. We are on our fifth vehicle from them and couldn't be happier. Zac Mills was an absolute pleasure to work with

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Was a pleasant experience Sophia was great and we love the bronco it’s beautiful

Was a pleasant experience Sophia was great and we love the bronco it’s beautiful

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Just purchased a new Explorer from Tiffany Corder at Jeff Drennen Ford. She is awesome. Very helpful and informed on the vehicles she sells. It was the smoothest car purchase I've ever had. Thanks Tiffany!

Just purchased a new Explorer from Tiffany Corder at Jeff Drennen Ford. She is awesome. Very helpful and informed on the vehicles she sells. It was the smoothest car purchase I've ever had. Thanks Tiffany!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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