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Rachid, Nick, Eddy are just amazing. Diana is an exceptional person. They have all helped me get what I need. Great car at easy financing
Great guys Eddie, Nick and Isaac. They are awesome with customer service, understand customer needs and provide relevant information. Would definitely recommend this place to my family and friends.
2010 dodge ram 3500
Eddie Really worked with me to get me into a 2010 dodge ram 3500. After some tough negotiations we came to and agreement. I would say I'm happy.
Amazing customer service found at this dealership.
The staff at the dealership are respectful and very professional. They made my truck buying experience smooth and fast. Thank you all again for great service.
Got Better Approval from them than my Credit Union
Best Place got the car that I wanted it was an easy process, and they got me a better rate than my Credit Union, Diana was my salesperson and she was great and the whole team was very kind and accommodating.
They were doimf very well at communicating back and forth for only 4 days about a 2016 camaro 2ss. But then Pheleeb (salesman) decided to ghost me, then I got a hold of Diana Saleh Motii who is the general manager and she didn't seem to be much help either. Only on the first 4 days everything was solid but then everyone there left me on seen without any common courtesy to reply back to any of my messages. When something seems too good to be true, it usually is. I'd stay away from this dealership, because if they ghost you during a sell they can ghost you after the purchase.
Bad Car and service
I have had a really bad experience with this dealer! I bought a car yesterday and I did not check well and when I was on my way home I found out the hot air does not work at all! And I called today and the dealer said they can’t do anything!
Have your mechanic go over everything!
Simply put, the truck I purchased was not inspected properly. Bad wheel sensors..O2 sensor..AC not charged.. cabin filter clogged...air intake full of leaves and nuts..ac relay not working..dirty oil..skid plate missing. Only burn me one time.
Mr. R Smith. Thank you kindly for leaving us a review. We are not able to obtain any record regarding your purchase. would you please call our office at 540-738-0989 our General Manager would love to speak with you. Edwin Ramos
buying my vehicle was an ok process. I know this is a...
buying my vehicle was an ok process. I know this is a small time dealer so didn't expect much. After purchasing I realized I was charged processing fees, but nothing was processed. When I called in to ask about them I was told I should not of paid for them and that Diane in Tags and Title will call me back. I never got a call. Called a week later, spoke to Edwin who told me every person is charged these fees. When I told him a member of his staff told me otherwise, he dismissed it. When I told him my sales person told me they cant register my car in Maryland when in fact they do He said he will get a message to her. Two members of his staff gave me incorrect information on something that I do and they should take very seriously, and their was no concern at all with him. He got my money and in no way wanted to make it right or even offer an apology for all the incorrect information I was delivered. Also which i didn't even bring up your website clearly states free home delivery within 100 miles, I was also told that you do not have that service. This is clearly a one and done kind of dealership who do not care for returning customers.. After the crisis and need for cars is over I doubt this place will stay in business for many years with current management. .
terrible aftersales customer service!
Unfriendly management (edwin). Paid for processing and was told I shouldn't of. Tried to speak to the person who told me I shouldn't of paid this fee or my salesperson who told me they couldn't register the car in MD for me, when in fact they could of. Called last week expecting a return call from Diane... no call. Was put on hold for 20 minutes to speak to her, then was only allowed to speak to GM. I asked for the owners info, I was refused and was told" all you're going to get is me Edwin the GM"