Reviews
This was our second purchase from Ferman and the
This was our second purchase from Ferman and the experience was wonderful again! Tony was awesome - had everything ready to go when we arrived. The “genius”, Leia, was so impressive- explained everything about my new car in an easy to understand way. Her enthusiasm was infectious. Thanks to the entire team at Ferman.
This was our second purchase from Ferman and the
This was our second purchase from Ferman and the experience was wonderful again! Tony was awesome - had everything ready to go when we arrived. The “genius”, Leia, was so impressive- explained everything about my new car in an easy to understand way. Her enthusiasm was infectious. Thanks to the entire team at Ferman.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service staff was Knowledgeable and respectful.
The service staff was Knowledgeable and respectful. Billing was explained and car was serviced on time.
The service staff was Knowledgeable and respectful.
The service staff was Knowledgeable and respectful. Billing was explained and car was serviced on time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dealership was about as stress free as you can be.
Dealership was about as stress free as you can be. Great selection of vehicles and super knowledgeable team. Dallas was fantastic to work with. Had an issue with the car the next day and they too care of it right away. Highly recommend Ferman Mini.
Dealership was about as stress free as you can be.
Dealership was about as stress free as you can be. Great selection of vehicles and super knowledgeable team. Dallas was fantastic to work with. Had an issue with the car the next day and they too care of it right away. Highly recommend Ferman Mini.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are VERY happy with the Mini, the service and the
We are VERY happy with the Mini, the service and the experience. We had a follow up appointment to get the windows tinted and you were so kind and paid for my wife to go to lunch ch and back while she waited. About and beyond. Thank you. 5 stars, very likely to recommend.
We are VERY happy with the Mini, the service and the
We are VERY happy with the Mini, the service and the experience. We had a follow up appointment to get the windows tinted and you were so kind and paid for my wife to go to lunch ch and back while she waited. About and beyond. Thank you. 5 stars, very likely to recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
No nonsense.
No nonsense. They keep the appointment time, courteous throughout, informative. And no lost time, which is important to me bc I am an hour away.
No nonsense.
No nonsense. They keep the appointment time, courteous throughout, informative. And no lost time, which is important to me bc I am an hour away.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very helpful, under stood the car and helped set it up We
Very helpful, under stood the car and helped set it up We went to another mini for 8 years and when we needed to take the car in for service they were not very helpful. The code didn't come on so they sent me home 50 miles and the car started acting up again. So we decided to trade it in and the sales person made me feel bullied into buying a car with a color I didn't want. I asked to see if I put more money down if I could get the color I wanted . Their response was they weren't going to do it all again, so we told them we would wait until we had more money down. So I started looking around at other mini dealers and found FERMAN with cars for less of a mark up and they were immediately helpful and did everything to get us in the car we wanted . Manny and Manolo were the way all salesman should be. I would highly recommend both of them and ferman to anyone.
Very helpful, under stood the car and helped set it up We
Very helpful, under stood the car and helped set it up We went to another mini for 8 years and when we needed to take the car in for service they were not very helpful. The code didn't come on so they sent me home 50 miles and the car started acting up again. So we decided to trade it in and the sales person made me feel bullied into buying a car with a color I didn't want. I asked to see if I put more money down if I could get the color I wanted . Their response was they weren't going to do it all again, so we told them we would wait until we had more money down. So I started looking around at other mini dealers and found FERMAN with cars for less of a mark up and they were immediately helpful and did everything to get us in the car we wanted . Manny and Manolo were the way all salesman should be. I would highly recommend both of them and ferman to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great friendly service that really care about you and
Great friendly service that really care about you and your car. They get you taken care of on time and keep you informed.
Great friendly service that really care about you and
Great friendly service that really care about you and your car. They get you taken care of on time and keep you informed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service department was very professional, the service
The service department was very professional, the service on my mini was done in a timely manner
The service department was very professional, the service
The service department was very professional, the service on my mini was done in a timely manner
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was very helpful.
Everyone was very helpful. I truly think it's the best dealer I have ever dealt with.
Everyone was very helpful.
Everyone was very helpful. I truly think it's the best dealer I have ever dealt with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Matthew is very friendly and helpful making sure all
Matthew is very friendly and helpful making sure all needed repairs are completed in a timely manner.
Matthew is very friendly and helpful making sure all
Matthew is very friendly and helpful making sure all needed repairs are completed in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair