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Had an EXCELLENT experience with Ryan George.
Had an EXCELLENT experience with Ryan George.. from the moment we called and spoke with Carla and expressed our interest in a 2023 S convertible, to her having them lined up for us by the time we got there, to Ryan’s absolute professionalism, staying WAY past closing time 2 days in a row to answer every question, Jeff in finance to walking alongside me the entire way and answering all my finance questions… the jokes and personal anecdotes… it absolutely made me feel like I found a dealership family I will continue to support because they supported me. The customer service was top notch and I can’t say enough good things about how stress free and enjoyable my experience with them was. I highly recommend Ferman Mini and will shout it from the rooftops. Thank you to everyone on the team who put me in my favorite car ever. Ryan… you excel at making a customer feel comfortable with your transparency. Jeff… I can say the same for you. You guys are both assets to this dealership. Hope to see you soon for Bryan’s Mini and will refer you to everyone I possibly can! THANK YOUUUU!
Brought in my 2022 EV for its yearly check up.
Brought in my 2022 EV for its yearly check up. Firmware update was going to take a long time so they called me a Lyft to go home and back. This is why I have owned 3 minis
Went in for oil change and computer update.
Went in for oil change and computer update. Everything went as planned. The service was excellent!
Excellent selection and variety of Mini Coopers both new
Excellent selection and variety of Mini Coopers both new as well as used to see.
Sara at Mini sales is the best!
Sara at Mini sales is the best!!!!!! Sarah was the best. Sarah was the best
Mathew was very helpful in explaining the repairs
Mathew was very helpful in explaining the repairs required for my car and the overall expense. I love that they send you a video showing the problem areas. Matthew even helped me file my warranty claim with SilverRock and kept me updated on the warranty claim progress. Thank you!
Tony and Jeff were fantastic!
Tony and Jeff were fantastic! They made it an easy quick process, and I will definitely be back for my next vehicle with them!
Ferman got my Mini (Wanda) and I in next day and had her
Ferman got my Mini (Wanda) and I in next day and had her diagnosed and fixed up within 24 hours! Highly impressed by the quality, attention to detail and time management. The only thing I was slightly disappointed in would be that they offered a complimentary car wash and my car was definitely not washed when I got her back! Otherwise great customer service and wonderful folks! Thanks again for getting my baby back in ship-shape!
Sadly, the item I was told could be installed, could not.
Sadly, the item I was told could be installed, could not. Otherwise, I love my mini
Overall, very nice experience.
Overall, very nice experience. I would not hesitate to recommend Ferman Mini to anyone look to buy a car. Dallas Crider also went above and beyond to help make our deal happen.