Reviews
Always greeted with warm welcome, straight forward
Always greeted with warm welcome, straight forward proposal and explanation of work. Efficient service as always.
Always greeted with warm welcome, straight forward
Always greeted with warm welcome, straight forward proposal and explanation of work. Efficient service as always.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Matthew & Ferman are always phenomenal to us.
Matthew & Ferman are always phenomenal to us. That’s why we keep coming back. Thank you always to them
Matthew & Ferman are always phenomenal to us.
Matthew & Ferman are always phenomenal to us. That’s why we keep coming back. Thank you always to them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very positive experience.
Very positive experience. Relative to this survey, though, I resent the fact that I am giving my time and opinions and you are telling me the minimum number of words I have to write in order for those opinions to be registered.
Very positive experience.
Very positive experience. Relative to this survey, though, I resent the fact that I am giving my time and opinions and you are telling me the minimum number of words I have to write in order for those opinions to be registered.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I am always treated like a long time customer and a
I am always treated like a long time customer and a friend of the FAMILY that one belongs to when you own a Mini for the many years that we have been with them. She greets me warmly and in this case, I was not scheduled for an oil change and was not aware. Thank you Courtney!
I am always treated like a long time customer and a
I am always treated like a long time customer and a friend of the FAMILY that one belongs to when you own a Mini for the many years that we have been with them. She greets me warmly and in this case, I was not scheduled for an oil change and was not aware. Thank you Courtney!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This was my first time at Ferman Mini and it is now my
This was my first time at Ferman Mini and it is now my new dealership for service! Everyone was friendly. Matthew was great answering my questions and keeping me up to date. Very happy and satisfied with my service!
This was my first time at Ferman Mini and it is now my
This was my first time at Ferman Mini and it is now my new dealership for service! Everyone was friendly. Matthew was great answering my questions and keeping me up to date. Very happy and satisfied with my service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great people, great facility.
Great people, great facility. Drove from Fernandina Beach to get the mini I was looking for. Sales staff were very punctual with answers to my questions.
Great people, great facility.
Great people, great facility. Drove from Fernandina Beach to get the mini I was looking for. Sales staff were very punctual with answers to my questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience!
Great experience! Everyone was super helpful, and pricing seemed to be fair and competitive. No complaints!
Great experience!
Great experience! Everyone was super helpful, and pricing seemed to be fair and competitive. No complaints!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
He did a great job of working with me when Ryan wasn't
He did a great job of working with me when Ryan wasn't available. Great job by everyone.
He did a great job of working with me when Ryan wasn't
He did a great job of working with me when Ryan wasn't available. Great job by everyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I can’t say enough about Sara and Ferman Mini.
I can’t say enough about Sara and Ferman Mini. She worked with me via text and phone calls for weeks. Buying a car from her was pure joy, even fun! She made sure everything went smoothly from start to finish. The sales and finance managers were great as well. We are so glad we chose Ferman mini.
I can’t say enough about Sara and Ferman Mini.
I can’t say enough about Sara and Ferman Mini. She worked with me via text and phone calls for weeks. Buying a car from her was pure joy, even fun! She made sure everything went smoothly from start to finish. The sales and finance managers were great as well. We are so glad we chose Ferman mini.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Manny Alvarado was exceptional!
Manny Alvarado was exceptional! Very respectful, knowledgeable. I appreciate that Ferman Mini gives their sales people the capability of making a deal without playing the "bring over the Sales Manager " game. I was not looking forward to the process of buying a new car, but Manny and Ferman made it enjoyable.
Manny Alvarado was exceptional!
Manny Alvarado was exceptional! Very respectful, knowledgeable. I appreciate that Ferman Mini gives their sales people the capability of making a deal without playing the "bring over the Sales Manager " game. I was not looking forward to the process of buying a new car, but Manny and Ferman made it enjoyable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car