[{"id":475343,"firstName":"Ryan","lastName":"George","titleText":"Senior Motoring Advisor","shortBioText":"Originally from Asheville, NC, I grew up around cars, motorcycles, and classic British cars. As my mom used to say, I've never met a stranger so I get along with everyone. I offer my guests a low pressure, educational and fun experience along with great customer service both during and after the sale. I enjoy helping people,and love seeing the smiles they have when they get the car they want! I always make sure my guests feel free to contact me anytime if they ever have any needs, questions, or concerns. Everyone comments on my laid back, friendly demeanor and how I will listen to your wants and ask the right questions to help determine the right vehicle to meet both your wants and needs, and will work with you at YOUR pace. I've been with Ferman MINI since 2010, so you know I will be here for you! I'm here to help you get the perfect car for you so you're happy with your decision and keep your investment for many happy miles!","emailTxt":"rgeorge@ferman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":28,"imageUrl":"https://cdn-user.dealerrater.com/images/2ce819865419.jpg","drDealerId":114508,"dealerEmpStartDtUtc":"1272672000","industryStartDtUtc":"1146441600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":475349,"personPtyId":36081372,"firstName":"Sara","lastName":"Griffith","titleText":"Motoring Advisor & Enthusiast","shortBioText":"Your local MINI enthusiast that found out her hobby and passion can provide as a career. I started at Ferman MINI as a receptionist back in 2012, but eventually started fitting MINIs to personalities in 2014!","emailTxt":"sgriffith@ferman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/f815797e4740.jpg","drDealerId":114508,"dealerEmpStartDtUtc":"1341100800","industryStartDtUtc":"1414800000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":475344,"personPtyId":35998040,"firstName":"Matt","lastName":"Cerro","titleText":"Salesperson","emailTxt":"matthew.cerro@ferman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/b8979e65aa1d.jpg","drDealerId":114508,"dealerEmpStartDtUtc":"1433116800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":475362,"personPtyId":36389422,"firstName":"Joe","lastName":"Cleaver","titleText":"Finance","shortBioText":"I've worked for Ferman BMW/Mini since March 2011. I have been a BMW Service Advisor, BMW Client Advisor and currrently serving as a Finance Manager since October 2016. Prior to coming to Ferman, I was a BMW Service Advisor at another local BMW Dealership for over 4 years. Additionally, I am a retired U.S. Marine Master Sergeant who served 20 years of loyal and faithful service. I am blessed to carry on the Marine Corps' morales, values and ethics in my current career field. Semper Fidelis! (Always faithful)","emailTxt":"jcleaver@ferman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":28,"imageUrl":"https://cdn-user.dealerrater.com/images/ca0fc7cdc00a.jpg","drDealerId":114508,"dealerEmpStartDtUtc":"1298937600","industryStartDtUtc":"1183248000","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":475348,"personPtyId":35998294,"firstName":"Manolo","lastName":"Santos","titleText":"Salesperson","emailTxt":"manolo.santoscedeno@ferman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/fe8e96aa1741.jpg","drDealerId":114508,"dealerEmpStartDtUtc":"1364774400","industryStartDtUtc":"1364774400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":475346,"personPtyId":36752753,"firstName":"Bob","lastName":"Annis","titleText":"Motoring Advisor","shortBioText":"Hi I have been Motoring and showing the MINI line up since 2007 . I currently drive a 2015 S model 2 door hard top . Love it !!!!!!!!!! Motor On !!!!!!!!!!!!!!!","emailTxt":"rannis@ferman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/adbaeeea0490.jpg","drDealerId":114508,"dealerEmpStartDtUtc":"1196467200","industryStartDtUtc":"494380800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":475357,"personPtyId":35998587,"firstName":"Charles","lastName":"Drivas","titleText":"Service Advisor","emailTxt":"Charles.drivas@ferman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114508,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":475356,"personPtyId":35998761,"firstName":"Darlene","lastName":"King","titleText":"Service Advisor","emailTxt":"darlene.king@ferman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114508,"dealerEmpStartDtUtc":"1509494400","industryStartDtUtc":"1385856000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":474535,"personPtyId":36748501,"firstName":"Doug","lastName":"Opie","titleText":"Sales Mgr.","shortBioText":"","emailTxt":"dopie@ferman.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/905f968b7f58.jpg","drDealerId":114508,"dealerEmpStartDtUtc":"1012521600","industryStartDtUtc":"94694400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":475363,"personPtyId":36957273,"firstName":"Erin","lastName":"Chaparro","titleText":"Finance","emailTxt":"erin.chaparro@ferman.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114508,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":474534,"personPtyId":35785967,"firstName":"Heidi","lastName":"Coberly","emailTxt":"hcoberly@ferman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114508,"certifiedEmployee":false},{"id":475360,"firstName":"Bobby","lastName":"Haines","titleText":"Finance","emailTxt":"robert.haines@ferman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114508,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":475351,"personPtyId":35994560,"firstName":"Jamie","lastName":"Annese","titleText":"Service Advisor","emailTxt":"jannese@ferman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114508,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":475361,"personPtyId":35998402,"firstName":"Tomas","lastName":"Hernandez","titleText":"Finance","emailTxt":"tomas.hernandez@ferman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114508,"dealerEmpStartDtUtc":"1404172800","industryStartDtUtc":"1325376000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":475353,"firstName":"Brittany","lastName":"Barrera","titleText":"Service Advisor","emailTxt":"brittany.barrera@ferman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114508,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":475358,"personPtyId":39608307,"firstName":"Cesar","lastName":"Tereso","titleText":"Service Advisor","emailTxt":"cesar.tereso@ferman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114508,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":512624,"personPtyId":41585465,"firstName":"Colin","lastName":"Pine","titleText":"Sales Consultant","emailTxt":"Colin.pine@ferman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114508,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":475350,"personPtyId":36821732,"firstName":"James","lastName":"Byrd","titleText":"Service Advisor","emailTxt":"james.byrd@ferman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114508,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":475354,"firstName":"Keegon","lastName":"Boylan","titleText":"Service Advisor","emailTxt":"keegan.boylan@ferman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114508,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":475355,"firstName":"Nick","lastName":"Hawk","titleText":"Service Advisor","emailTxt":"Nicholos.hawk@ferman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114508,"certifiedEmployee":false,"deptDscrp":"Service"}]

Ferman Mini of Tampa Bay

Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM

Ferman Mini of Tampa Bay Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

11:00 AM - 8:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
230 lifetime reviews. Includes reviews of Ferman Mini of Tampa Bay from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 8, 2018

    This is my fourth MINI, second from Mini of Tampa Bay and Ryan George. Ryan is so personable that you instinctively trust his knowledge and experience.... He kept me informed about the progress of my new MINI. All the way. I particularly appreciate the time spent with me showing me all the bells and whistles on my new JCW convertible. Can???t wait to take her for a run to see what she can really do now. Thank you.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ryan George

    Senior Motoring Advisor

    (5.0) 28 reviews

  • 5.0 out of 5
    December 3, 2018

    From my first phone call to the dealership days before buying the car, till now a week later, Sara Griffith has been nothing but helpful and proactive,... focusing on what I wanted in a new car. She asked good questions and listen to answers and found the car that was right for me. I never felt like she was trying to fill a quota or upsell me on anything. She has stayed in touch, to make sure I understand how to work my Mini and that everything is functioning properly. I wish Sara were in real estate, because now I need to buy a house!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sara Griffith

    Motoring Advisor & Enthusiast

    (5.0) 27 reviews

    Erin Chaparro

    Finance

    NOT RATED

  • 5.0 out of 5
    November 7, 2018

    The sales person did a great job and kept me informed of what was going on with my application. Doug and Matt explained each step in the process of buying... a used car including my trade in.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review!


    Worked with:
    Matt Cerro

    Salesperson

    (5.0) 10 reviews

    Doug Opie

    Sales Mgr.

    (4.9) 17 reviews

  • 5.0 out of 5
    November 3, 2018

    My daughter had been looking for a car for about a month now and had been having a difficult time finding exactly what she wanted. During this time, we... met Ryan three to four weeks ago as she was interested in purchasing a Mini. When we first met Ryan she wasn???t 100% sure she wanted a Mini. He was very patient and took the time to educate us about the Mini???s and also spent time trying to find us one. Yesterday, we went to another dealership and had such a horrible experience that words cannot describe. So today when we returned to Ferman Mini it was so refreshing to have a sales person who was relaxed but also very forthcoming with everything from numbers to the condition of the car we were interested in. Saying that Ryan is an amazing person as a whole is an understatement. He truly cares about his customers and is willing to take the time to make sure they are happy. Needless to say my daughter bought the car at a very fair price! Thank you so much Ryan! Dan in finance was also very easy to work with and the manager Doug was wonderful as well. Great dealership who I will recommend to all my friends!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review!


    Worked with:
    Ryan George

    Senior Motoring Advisor

    (5.0) 28 reviews

    Doug Opie

    Sales Mgr.

    (4.9) 17 reviews

  • 5.0 out of 5
    October 30, 2018

    In recent weeks, and actually since August I have had the absolute pleasure of visiting this Dealership no less than 7 times. I dropped off my MINI... Cooper lease in Late August. I started looking for a New MINI (on-line) some time in early July or late June. I have had service 3 times on two other cars, and recently purchased a 2019 MINI Cooper Countryman S. All Chili Red! Santos my MINI sales advisor should have fired me in September. He was very patient and I absolutely LOVE my New Countryman. Now he is a full time Manager and I was his last sale. BMW Service always has treated me exceptionally well and my last 3 visits were no exception. Jamie Annese always seems to be yessing me whenever I have a request. The Service drive is always friendly and all the Service Advisors are a team. Now, I get to Heidi Coberly. Truly a professional in every aspect of what she does. Never a it can't be done. Always we can make it happen. Her smile is contagious! Thank you Ferman MINI and BMW!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review!


    Worked with:
    Sara Griffith

    Motoring Advisor & Enthusiast

    (5.0) 27 reviews

    Joe Cleaver

    Finance

    (5.0) 28 reviews

    Manolo Santos

    Salesperson

    (5.0) 15 reviews

    Doug Opie

    Sales Mgr.

    (4.9) 17 reviews

    Erin Chaparro

    Finance

    NOT RATED

    Jamie Annese

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    October 28, 2018

    Ryan made the process of choosing the right car stress free. He was great at showing all the different features of the different models and options. ... He made sure I had exactly what I was looking for at a fair price. The whole team at Ferman mini was awesome.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review!


    Worked with:
    Ryan George

    Senior Motoring Advisor

    (5.0) 28 reviews

  • 5.0 out of 5
    October 24, 2018

    Matt was the best kind of car salesman. Laid-back but ready to assist when needed. Knowledgeable. No pressure. He put together an amazing deal over the... course of a few days due to our budget restrictions and finally we said yes because it was too good to turn down. He completed the paperwork a day in advance and we literally just stopped in , signed the docs, and drove away in a brand new Mini. I highly recommend him and Ferman.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review!


    Worked with:
    Matt Cerro

    Salesperson

    (5.0) 10 reviews

  • 5.0 out of 5
    October 20, 2018

    My wife and I recently purchased our second MINI Cooper S. Working with Sara was an absolute delight. She is a true professional and knows the MINI inside... and out. She went above and beyond to answer all of our questions and guide us throught the buying experience, including tutorial and delivery. Sara and the Ferman MINI team made buying this car an outstanding experience. We???re ready to motor in our new MINI.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review!


    Worked with:
    Sara Griffith

    Motoring Advisor & Enthusiast

    (5.0) 27 reviews

  • 5.0 out of 5
    October 20, 2018

    Treated with respect and understanding of my needs without feeling any pressure and Sarah was great at explaining things never thought she didn't know... what she was talking about.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review!


    Worked with:
    Sara Griffith

    Motoring Advisor & Enthusiast

    (5.0) 27 reviews

    Manolo Santos

    Salesperson

    (5.0) 15 reviews

  • 5.0 out of 5
    October 18, 2018

    Everyone was a great help I was speaking with a few sales people but ended up working with Matt who was very helpful and knowledgeable.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review!


    Worked with:
    Matt Cerro

    Salesperson

    (5.0) 10 reviews

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Ferman Mini of Tampa Bay

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