[{"id":475343,"firstName":"Ryan","lastName":"George","titleText":"Senior Motoring Advisor","shortBioText":"Originally from Asheville, NC, I grew up around cars, motorcycles, and classic British cars. As my mom used to say, I've never met a stranger so I get along with everyone. I offer my guests a low pressure, educational and fun experience along with great customer service both during and after the sale. I enjoy helping people,and love seeing the smiles they have when they get the car they want! I always make sure my guests feel free to contact me anytime if they ever have any needs, questions, or concerns. Everyone comments on my laid back, friendly demeanor and how I will listen to your wants and ask the right questions to help determine the right vehicle to meet both your wants and needs, and will work with you at YOUR pace. I've been with Ferman MINI since 2010, so you know I will be here for you! I'm here to help you get the perfect car for you so you're happy with your decision and keep your investment for many happy miles!","emailTxt":"rgeorge@ferman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/2ce819865419.jpg","drDealerId":114508,"dealerEmpStartDtUtc":"1272672000","industryStartDtUtc":"1146441600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":475349,"personPtyId":36081372,"firstName":"Sara","lastName":"Griffith","titleText":"Motoring Advisor & Enthusiast","shortBioText":"Your local MINI enthusiast that found out her hobby and passion can provide as a career. I started at Ferman MINI as a receptionist back in 2012, but eventually started fitting MINIs to personalities in 2014!","emailTxt":"sgriffith@ferman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/f815797e4740.jpg","drDealerId":114508,"dealerEmpStartDtUtc":"1341100800","industryStartDtUtc":"1414800000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":475344,"personPtyId":35998040,"firstName":"Matt","lastName":"Cerro","titleText":"Salesperson","emailTxt":"matthew.cerro@ferman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/b8979e65aa1d.jpg","drDealerId":114508,"dealerEmpStartDtUtc":"1433116800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":475362,"personPtyId":36389422,"firstName":"Joe","lastName":"Cleaver","titleText":"Finance","shortBioText":"I've worked for Ferman BMW/Mini since March 2011. I have been a BMW Service Advisor, BMW Client Advisor and currrently serving as a Finance Manager since October 2016. Prior to coming to Ferman, I was a BMW Service Advisor at another local BMW Dealership for over 4 years. Additionally, I am a retired U.S. Marine Master Sergeant who served 20 years of loyal and faithful service. I am blessed to carry on the Marine Corps' morales, values and ethics in my current career field. Semper Fidelis! (Always faithful)","emailTxt":"jcleaver@ferman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/ca0fc7cdc00a.jpg","drDealerId":114508,"dealerEmpStartDtUtc":"1298937600","industryStartDtUtc":"1183248000","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":475348,"personPtyId":35998294,"firstName":"Manolo","lastName":"Santos","titleText":"Salesperson","emailTxt":"manolo.santoscedeno@ferman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/fe8e96aa1741.jpg","drDealerId":114508,"dealerEmpStartDtUtc":"1364774400","industryStartDtUtc":"1364774400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":475357,"personPtyId":35998587,"firstName":"Charles","lastName":"Drivas","titleText":"Service Advisor","emailTxt":"Charles.drivas@ferman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114508,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":475346,"personPtyId":36752753,"firstName":"Bob","lastName":"Annis","titleText":"Motoring Advisor","shortBioText":"Hi I have been Motoring and showing the MINI line up since 2007 . I currently drive a 2015 S model 2 door hard top . Love it !!!!!!!!!! Motor On !!!!!!!!!!!!!!!","emailTxt":"rannis@ferman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/adbaeeea0490.jpg","drDealerId":114508,"dealerEmpStartDtUtc":"1196467200","industryStartDtUtc":"494380800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":475356,"personPtyId":35998761,"firstName":"Darlene","lastName":"King","titleText":"Service Advisor","emailTxt":"darlene.king@ferman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114508,"dealerEmpStartDtUtc":"1509494400","industryStartDtUtc":"1385856000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":474535,"personPtyId":36748501,"firstName":"Doug","lastName":"Opie","titleText":"Sales Mgr.","shortBioText":"","emailTxt":"dopie@ferman.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/905f968b7f58.jpg","drDealerId":114508,"dealerEmpStartDtUtc":"1012521600","industryStartDtUtc":"94694400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":475360,"firstName":"Bobby","lastName":"Haines","titleText":"Finance","emailTxt":"robert.haines@ferman.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114508,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":475363,"personPtyId":36957273,"firstName":"Erin","lastName":"Chaparro","titleText":"Finance","emailTxt":"erin.chaparro@ferman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114508,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":474534,"personPtyId":35785967,"firstName":"Heidi","lastName":"Coberly","emailTxt":"hcoberly@ferman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114508,"certifiedEmployee":false},{"id":475361,"personPtyId":35998402,"firstName":"Tomas","lastName":"Hernandez","titleText":"Finance","emailTxt":"tomas.hernandez@ferman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114508,"dealerEmpStartDtUtc":"1404172800","industryStartDtUtc":"1325376000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":475353,"firstName":"Brittany","lastName":"Barrera","titleText":"Service Advisor","emailTxt":"brittany.barrera@ferman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114508,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":475358,"personPtyId":39608307,"firstName":"Cesar","lastName":"Tereso","titleText":"Service Advisor","emailTxt":"cesar.tereso@ferman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114508,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":512624,"personPtyId":41585465,"firstName":"Colin","lastName":"Pine","titleText":"Sales Consultant","emailTxt":"Colin.pine@ferman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114508,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":475350,"personPtyId":36821732,"firstName":"James","lastName":"Byrd","titleText":"Service Advisor","emailTxt":"james.byrd@ferman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114508,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":475351,"personPtyId":35994560,"firstName":"Jamie","lastName":"Annese","titleText":"Service Advisor","emailTxt":"jannese@ferman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114508,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":475354,"firstName":"Keegon","lastName":"Boylan","titleText":"Service Advisor","emailTxt":"keegan.boylan@ferman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114508,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":475355,"firstName":"Nick","lastName":"Hawk","titleText":"Service Advisor","emailTxt":"Nicholos.hawk@ferman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114508,"certifiedEmployee":false,"deptDscrp":"Service"}]

Ferman Mini of Tampa Bay

Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM

Ferman Mini of Tampa Bay Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

11:00 AM - 8:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
221 lifetime reviews. Includes reviews of Ferman Mini of Tampa Bay from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 20, 2018

    My wife and I recently purchased our second MINI Cooper S. Working with Sara was an absolute delight. She is a true professional and knows the MINI inside... and out. She went above and beyond to answer all of our questions and guide us throught the buying experience, including tutorial and delivery. Sara and the Ferman MINI team made buying this car an outstanding experience. We???re ready to motor in our new MINI.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sara Griffith

    Motoring Advisor & Enthusiast

    (5.0) 24 reviews

  • 5.0 out of 5
    October 18, 2018

    Everyone was a great help I was speaking with a few sales people but ended up working with Matt who was very helpful and knowledgeable.

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    Worked with:
    Matt Cerro

    Salesperson

    (5.0) 7 reviews

  • 5.0 out of 5
    October 1, 2018

    I went to mini to get my 2dr mini worked on and drove out with my new luxury 4dr mini!! Everyone at mini was so helpful. Matt was very helpful through... the whole process. He stayed in contact through the whole process & even came in on his day off to help finish paperwork. Matt worked with my budget and got my payments lower than my last payments, but with more amenities and vehicle protection. If you want a excellent car buying experience then head to Ferman Mini of Tampa Bay and ask for Matt Cerro!

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    Ferman MINI of Tampa Bay

    Thank you for your review!


    Worked with:
    Matt Cerro

    Salesperson

    (5.0) 7 reviews

  • 5.0 out of 5
    October 1, 2018

    This was our first MINI and we had a very pleasant experience, Sara was very friendly, helpful, knowledgeable and had great communication with us (we came... from out of town)

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    0 people out of 0 found this review helpful. Did you?
    Ferman MINI of Tampa Bay

    Thank you for your review!


    Worked with:
    Sara Griffith

    Motoring Advisor & Enthusiast

    (5.0) 24 reviews

  • 5.0 out of 5
    September 29, 2018

    Sara was super knowledgable about all aspects of the mini cooper and very enthusiastic about them. I had driven my first MINI at another dealer but Sara... helped ke find and fall in love with my new (to me) car. I will 100% be back to buy another MINI when I am ready for another and I look forward to working with Sara again.

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    Ferman MINI of Tampa Bay

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    Worked with:
    Sara Griffith

    Motoring Advisor & Enthusiast

    (5.0) 24 reviews

  • 5.0 out of 5
    September 27, 2018

    We have purchased 4 Mini???s from Matt. Superior experience each time. Everyone at this dealership is friendly and personable. Excellent service department... also. I highly recommend this dealership.

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    Ferman MINI of Tampa Bay

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    Worked with:
    Matt Cerro

    Salesperson

    (5.0) 7 reviews

    Joe Cleaver

    Finance

    (5.0) 27 reviews

    Charles Drivas

    Service Advisor

    (5.0) 5 reviews

    Doug Opie

    Sales Mgr.

    (4.9) 13 reviews

    Bobby Haines

    Finance

    NOT RATED

  • 4.8 out of 5
    September 24, 2018

    This dealership has been a great help in finding my two Minis to date, and also great deals for my friends. It was a good and personalised experience,... and motoring advisor Santos went above and beyond what I could have expected-to get me the car and the deal I really wanted.

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    Ferman MINI of Tampa Bay

    Thank you for your review!


    Worked with:
    Manolo Santos

    Salesperson

    (5.0) 13 reviews

  • 5.0 out of 5
    September 23, 2018

    Ryan made my decision so much easier, smooth, no haggling to trade my recent late husbands car to my dream Mini Cooper S who I have named Tessie. Bill... always wanted me to have one and had given me 2toy ones and promised me the real thing next which I now have as of yesterday 22nd September 2018. Was welcomed by so many lovely people and everyone is so polite, understanding your needs with No pressure, because I went 2 hours out to them they let me know it would never go unnoticed. Ryan had sent me a lovely video of the car before hand so I knew everything about it and him before going there, lovely crazy Test Drive Ryan...I know now the decision I made to go to them was the right one as it was a fantastic experience and painless. So a big shout out to Ferman Mini Tampa...Thank You. Susan..

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    Ferman MINI of Tampa Bay

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    Worked with:
    Ryan George

    Senior Motoring Advisor

    (5.0) 25 reviews

  • 5.0 out of 5
    September 21, 2018

    It was one of those times where you find yourself needing a new car you hadn???t planned on. I met with Ryan to see what my options were for a used Mini... Cooper. Immediately I felt that I was in very good hands. I did not feel I was being pressured into something I didn???t need or want. I felt Ryan was actually listening to me, my situation, my needs, and was taking that info seriously as he went over different options. Not once did he attempt to sell me anything above what I could afford or didn???t need. As a matter of fact, Ryan suggested a Volkswagen Jetta, not a mini, as something that truly fit all of my needs. It was not what I went there for, so I was hesitant. Once I saw the car and Ryan explained all the benefits, I was sold! Ryan listened, assessed, advised, and found me the most perfect car. I love it! And it was slightly less then what I could afford! Thank you Ryan for a truly enjoyable car buying experience.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Ferman MINI of Tampa Bay

    Thank you for your review!


    Worked with:
    Ryan George

    Senior Motoring Advisor

    (5.0) 25 reviews

  • 5.0 out of 5
    September 19, 2018

    We had visited several dealerships around Chicago and Tampa, and knew the exact car we were looking for. Ryan was an invaluable resource in assisting... us and ensured we left extremely satisfied. Based on this experience I can say with complete certainty that there will be more MINIs in my future, and Ryan at Ferman MINI of Tampa Bay will be the man I call to assist me with my next one as well. Most likely with a Mercedes Benz to trade in the next time, considering how my wife has been eyeing my new car (especially after having the Union Jack mirror covers added to really make the car pop).

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    Does recommend this dealer
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    Ferman MINI of Tampa Bay

    Thank you for your review!


    Worked with:
    Ryan George

    Senior Motoring Advisor

    (5.0) 25 reviews

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