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True Blue Autos

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (28 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (28 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Outstanding Service!

My fiance and I just bought our new car from Ted at True Blue Auto and we couldn't be happier with our purchase. From the beginning, Ted and his wife went above and beyond in customer service by working around my crazy schedule and getting back to me almost immediately for all the questions I had since this was my first car purchase. Ted made the process truly seamless so that I could instead focus on the enjoyment and excitement of buying a new car. I shopped around at a lot of dealerships before making my decision and not one dealership (large or small) could compare with the service I received at True Blue Auto. Thank you to Ted and his family for a truly enjoyable experience. We are sure to return!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Ashlie, it was our pleasure! We are glad that you can enjoy your new car and now get started on the wedding details! Happy driving!

Great experience!

When searching for a vehicle on my own, I ran into dead ends. I visited Ted at True Blue and gave him the description of the type of vehicle I was looking for, down to the trim options available. They took the time to track one down and called me. When the 4Runner had made it to their lot, it was everything I was looking for and then some. I was ecstatic! The dedication of the True Blue employees is truly amazing! I am very very pleased with my purchase. The process was as smooth as anyone could ask for! I will be back when it comes time for my next purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Alex! We know your new car is treating you great and couldn't be happier for you!

Second to none, in service!

Ted and Alex are in the infancy of their dealership, however you wouldn't believe that unless you knew better! They are friendly, knowledgable, and very in tune to their customers wants. I am ecstatic with my buying experience with them! I will most definitely work with them again. As a bonus I even had the opportunity to play some football with Mr. Joseph!!! ??? Keep up the great work guys #trueblueautos

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

M.W. Thank you for the kind words and hoping your family is enjoying the new ride! Joseph had a great time playing too!

Honest People

Ted Henkle and the staff at Trueblueauto were great to work with. An honest bunch that are not consistent with the stereotype used car sales place. I would recommend them to anyone looking for an honest deal on a good quality vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Jim! Working with you the past few months has been great! We hope Justin is enjoying his new ride!

Honest description

I was looking for a low mileage Pontiac Solstice via web search and found True Blue's listing for a 2006 Solstice with 11,000 miles. The description claimed that it was true mileage and listed all details on the car. It was important to me that I trust the dealer as I was located about 150 miles away and did not want to drive out there to find a less than described car. I was not disappointed. The care was in great condition. The transaction with Ted was painless and the car has been perfect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words Rich! We hope you can get that beauty out with the top down soon! Enjoy the ride!

Thank you Ted - Outstanding Job

Prior to dealing with True Blue Autos I had tried to make purchases with some of the larger national sales companies. True Blue Autos was the only business that exceeded my expectations throughout the entire sales process. I live on the east side of Cincinnati, OH and I traveled nearly an hour and a half to purchase a clean, low mileage, 4x4 pickup. The deal was very clean and simple - Ted offered an exact description of the truck, had the tank filled, had 30 day tags made, provided the front license plate mount required for OH, verified and demonstrated operation of all of the options such as the towing package, talked with my credit union for the financial dealings and he gave me a ride to coordinate the transfer. Couldn't have asked for more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Bill! The pleasure was all ours to work with a great customer like you!

GREAT SERVICE

WE WERE VERY WELL SATISFIED. THE FACILITIES WERE CLEAN. THE SERVICE WAS GREAT

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Donnie and Suzy! It was great being able to work with you guys and help you find the right vehicle for your growing family!

Buying a pre-owned car from True Blue Autos

Ted Henkle showed the utmost respect and professionalism during this sale. The detailing on the car made it look like a new one. It is a plus that Enneking Auto Body Shop is on the same property. I know I will be able to trust them with any repairs that might be needed down the road!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Prudence, thank you very much! It was our pleasure being able to work with such a great customer!