I’m the one to blame for being behind on a car note when I called three days early to pay the car note. They wouldn’t take my payment. They say one thing... and then say another like I’m making it up. Was told instead of doing that I needed to find new insurance but I had to do it that day or get my car taken away. I had insurance through the people they work with but it went up and they expected me to pay that or go somewhere else. I don’t have a job where I can be on the phone . There was no grace period no empathy no understanding . The insurance companies closed by the time I got off so I was doing the best I could trying to simply get quotes and sign up . In the end I was blamed for missing a car note that I tried to pay . And no insurance I was trying to get and left with no transportation. I wanted to speak with cooperate but they don’t talk to customers. So everyone who was to blame from cooperate office to the insurance company was nowhere to be talked to. No information about who the insurance company was no information about where the car was taken to no information about getting the car back after finding insurance. I signed paperwork to get insurance through someone they had I called in payments through them and in the end they say it has nothing to do with them and it’s my fault and nobody else I can talk to about it ! This is the worst situation I’ve ever dealt with .
This company lie about the car we brought sold us car that almost killed my husband tire came off lie about note every two week but make there on date... up fraud manager is not professional cursing yelling unprofessional no owner never there to make a Complaint one month after buy car had to spend 1299 dollars on repair they wouldn’t help don’t buy car from this place they buy damage car from hurricanes storm and floods and sale to people In need of a car
In a bind and needed something quick. Mo meet us at the door and was friendly and personable. We ended up buying a Chrysler 300. Beautiful car amazing... condition and got lucky it had amazing mileage. He even got me a better deal on insurance. They went above and beyond to help us and hands down gave the best deal. Been a great business relationship since.
Thank you Ladonna for the review!! we are glad you got what you wanted also congrats on the second car you got! its a beautiful car!
The sales person Joana was amazing helpful. And amazing.The manger was great i am going to them to purchase my vehicle this month.Has a family setting.
i saw a Mercedes online i called it was available they calculated how much my taxes were gave me the amount walked in with a cashier check and was out... in les than 20 min!!!!!
Mo is the absolute best, I mean he made sure everything went smooth from beginning to end. he was very knowledgeable and made sure I was satisfied with... a great deal. I love my SUV and I am very happy with my purchase. This place has the BEST customer service everyone is so knowledgeable , friendly an willing to help.
thank you Samantha!!! it was a pleasure dealing with you, i wish you all the best with your new car!!!