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ClickIt Auto & RV Wandermere

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (80 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (80 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ClickIt Auto & RV Wandermere from DealerRater.

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Fast good deal

We told them what our budget was and what we wanted. Quick and friendly service. Very happy with this dealership will return and recommend to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us such a wonderful review. We appreciate your feedback. If you ever need anything just give us a call. We look forward to doing business with you again in the future.

Excellent Service

The salesman Jebadiah was great and friendly. When I said I was interested in a car they had In the lot they were very informative and answered all my questions. I would definitely recommend this dealership to anyone Customer Obsession!! I drove to the lot from Oregon as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us such a wonderful review. We appreciate your feedback. If you ever need anything just give us a call. We look forward to doing business with you again in the future.

Quick, Easy. And painless!!

Great dealership. Easy to do business with. Friendly low pressure sales. Would definitely recommend to a friend. Everything done to vehicle as promised to include full tank of gas!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks Jeremy.You were a pleasure to work with as well.Brad

People who will work with you

Good group of people that will work with you and treat you good and with respect. They are an all around good group of people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us such a wonderful review. We appreciate your feedback. If you ever need anything just give us a call. We look forward to doing business with you again in the future.

The lemon on the lot. I went to several different lots...

The lemon on the lot. I went to several different lots in Spokane looking for a truck. I happened by Click-it after test driving some other trucks in north Spokane, they have a big presence if you are driving by, you can't miss them. First impressions of the lot was neat clean and a friendly staff. Prices were not clearly marked on the vehicles, I had to ask just to get an idea of what the prices were, and at the time the price was NOT listed online for the trucks I was interested in. In fact I was told that there was only one truck in my budget on the whole lot and I was not shown another one during my shopping experience. One quote from the website that I want to call out is this: “Our vehicles are ASE-certified used vehicles in Washington and are thoroughly checked by a technician, passing a rigorous inspection process before making their way to our used car lot”. The vehicle I purchased had not been through this safety process. During the second test drive I noticed the truck was out of coolant! I should have taken that as a warning sign. But I was assured that before I got the vehicle it would be gone over thoroughly and anything that need to be taken care of would be. I pointed out that I could hear a grinding when driving I knew it was a wheel bearing. The night I signed for it I felt pressure to sign that night with promises that my truck would be perfect when I picked it up. Well I was misled. Whatever shop they took it to missed the grinding and another major steering component, the tie rod. It was malfunctioning and unsafe to drive per another mechanic I paid to diagnose the grinding sound. I let Clickit know of the grinding still being present and they told me no problem and I took it to their shop. After leaving it with the shop to get fixed, for a day and a half, they called and told me the truck was all done. When I went to pick it up I was going over the paperwork and I noticed that they did the WRONG wheel bearing! I was very clear about the fact that the right side was grinding but this shop did the left one. Unbelievable. So after another phone call I left it with them the same day and they got it back to me. When I went to pick up my truck I went over the paperwork and all looked good, however the counter guy told me that they serviced the transmission on that truck not too long ago. I didn’t think much of it because hey, at least it has fresh fluid, right? The bearing and tie rod was resolved and Clickit took care of it all. All was good for another week. Until I was leaving for work one morning, exactly two weeks from when I picked up my truck the first time. I put the truck in drive and it didn’t shift right away, I thought that was odd but I thought I am still learning this truck after all I didn’t even have my plates on it yet. On my lunch break I pulled out of my work parking lot and It did the same thing. It took 5 seconds for it to go in gear and upon acceleration I had high RPM but I was not moving, the check engine light went on… something was wrong with the transmission. I took it in again to a shop paid for someone else's opinion on what was wrong and to put a computer on it to tell me that it was throwing 3 transmission codes. All they could tell me is that there was something wrong with the transmission, possibly needed a rebuild no way to know until they got into it. I called Clickit and they sent me to a different shop to have it looked at. Another two days of working on it to tell me that there was just a cracked transmission filter. Not really sure if that is the final fix or if that is a cover up just to get me down the road. However with the fact that they had already been in the transmission recently I am betting it is just a cover up. In conclusion, I am left with what I believe to be a ticking time bomb and it is only a matter of time before I have a huge problem with the truck I purchased at Clickit. My future with this truck is uncertain and I am left feeling very paranoid with my truck. After all its probably my fault for not buying into the warranty they were trying to sell me. Appearances are skin deep and in business if you don’t have a good product, the word will spread. I would not recommend this lot to a friend or family and I will not be a return customer. One thing I am thankful for is that I learned what to look for in a bad deal. Also I learned not to sign ANYTHING before I have my own mechanic look at a potential vehicle purchase and get the problems resolved a head of time. Because of how genuinely unhappy I am with this truck and everything I have been through, I rate my experience at a 2 stars. I worked with Jebediah as my salesman. He is young at this business and I have nothing against him as a salesmen in fact I would recommend him because of how well he handled this situation. If I was to rate Jebediah alone it would be a 5 star.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Quick and easy

I’m happy to say that our first experience with Click It Auto & RV was a good one. We found the vehicle we wanted online and it was exactly as advertised. The salesperson was polite, knowledgeable, and not a hard sell. I would definitely recommend you check out their inventory as there were several other great buys to be had on the lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us such a wonderful review. We appreciate your feedback. If you ever need anything just give us a call. We look forward to doing business with you again in the future.

new F-350 of fun

They found me a car via text that met my requirements and helped meet my payment requirements. Actually they bet my expectations for vehicle in miles and pricing. I totally recommend click it auto & rv

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us such a wonderful review. We appreciate your feedback. If you ever need anything just give us a call. We look forward to doing business with you again in the future.

Everyone was very helpful, nice and took great care of us!

We showed up and we were immediately helped, we found the car we wanted and everyone was very helpful and helped us get the car we wanted quick, so we could get on the road! Everyone was very kind! I would definitely come back!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us such a wonderful review. We appreciate your feedback. If you ever need anything just give us a call. We look forward to doing business with you again in the future.

Great experience

Great experience with great staff. Quick and easy buying and trade in. Not heavily pressured and was in and out. Manager was on top of helping get me the best deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for leaving us such a wonderful review. We appreciate your feedback. If you ever need anything just give us a call. We look forward to doing business with you again in the future.

Car buying

Outstanding service. Coming from a master mechanic that means a lot. Thanks for the help and pleasant experience Job well done would recommend your place of business

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us such a wonderful review. We appreciate your feedback. If you ever need anything just give us a call. We look forward to doing business with you again in the future.