Skip to main content

Lakeside Automotive Group

(98 reviews)

Reviews

(98 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lakeside Automotive Group from DealerRater.

Want to share your experience with this dealership?

Write a review

Amazing little dealership!

Amazing little dealership!! Rodney was great - helped me with all aspects of my trade & purchase! Couldn’t ask for a better buying experience !want a quality used car? Visit lakeside!

Amazing little dealership!

Amazing little dealership!! Rodney was great - helped me with all aspects of my trade & purchase! Couldn’t ask for a better buying experience !want a quality used car? Visit lakeside!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Still have not paid off my trade-in, almost a month

Still have not paid off my trade-in, almost a month later. I had to make another car payment on it, with the new loan due in a few days. Promised they would fix the A/C, and never even attempted it. Also promised that they would replace the tail light that was broken. Had us drive there 3 weeks after we bought the car, and took a picture of it. Still no word on that either. When I call asking about the payoff, I get the runaround, saying they already did. I'm about ready to get the State involved on this.

Still have not paid off my trade-in, almost a month

Still have not paid off my trade-in, almost a month later. I had to make another car payment on it, with the new loan due in a few days. Promised they would fix the A/C, and never even attempted it. Also promised that they would replace the tail light that was broken. Had us drive there 3 weeks after we bought the car, and took a picture of it. Still no word on that either. When I call asking about the payoff, I get the runaround, saying they already did. I'm about ready to get the State involved on this.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Service was great,friendly people,good deal,would

Service was great,friendly people,good deal,would recommend this dealership to others looking for a vehicle.

Service was great,friendly people,good deal,would

Service was great,friendly people,good deal,would recommend this dealership to others looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

Purchased a 2011 Jeep Wrangler.

Purchased a 2011 Jeep Wrangler. While delivering it had a noise. I was given the option to either have them fix it or take it to my mechanic and Lakeside would reimburse me for the repair. Repair was $600. Was told 3 times “the check was sent”. 3 months later still no check. Signed a good faith agreement. Now taking to small claims court. Do not recommend.

Purchased a 2011 Jeep Wrangler.

Purchased a 2011 Jeep Wrangler. While delivering it had a noise. I was given the option to either have them fix it or take it to my mechanic and Lakeside would reimburse me for the repair. Repair was $600. Was told 3 times “the check was sent”. 3 months later still no check. Signed a good faith agreement. Now taking to small claims court. Do not recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

The worst experience buying a vehicle we've ever had.

The worst experience buying a vehicle we've ever had. Don't buy from here unless you wanna have your vehicle towed as soon as you drive off the lot. They sell unsafe vehicles that haven't been properly inspected. Beware of the salesmen. They only care about you until they get their check.

The worst experience buying a vehicle we've ever had.

The worst experience buying a vehicle we've ever had. Don't buy from here unless you wanna have your vehicle towed as soon as you drive off the lot. They sell unsafe vehicles that haven't been properly inspected. Beware of the salesmen. They only care about you until they get their check.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

Jim was very easy to ask questions too and received the

Jim was very easy to ask questions too and received the answers..he was extremely friendly and seemed to take what I had to say very serious. I would totally recommend him to anyone looking for a good car at a good price

Jim was very easy to ask questions too and received the

Jim was very easy to ask questions too and received the answers..he was extremely friendly and seemed to take what I had to say very serious. I would totally recommend him to anyone looking for a good car at a good price

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

I bought a 2011 Chevy traverse from these guys in late

I bought a 2011 Chevy traverse from these guys in late December 2023 got it home and parked it for the the rest of the winter because of the known issues with the traction controll stabilitrak awd and abs not working. Snows gone I drive it less than 800 miles and it dies completely while I'm driving it. They tell me the best they can do is internal rates for them to fix it. I understand because it's was as is Lemmon law does not apply even so I knew about the suspension work that it needed but if I buy a car from a used car dealership that runs and drives. You don't buy it as is expecting it to stop running in the next 800 miles. I didn't ask them for much. Just to make it right. Not tell me the best they can do is internal service rates. Be cautious of what you buy from these guys. And make sure you get everything in writing.

I bought a 2011 Chevy traverse from these guys in late

I bought a 2011 Chevy traverse from these guys in late December 2023 got it home and parked it for the the rest of the winter because of the known issues with the traction controll stabilitrak awd and abs not working. Snows gone I drive it less than 800 miles and it dies completely while I'm driving it. They tell me the best they can do is internal rates for them to fix it. I understand because it's was as is Lemmon law does not apply even so I knew about the suspension work that it needed but if I buy a car from a used car dealership that runs and drives. You don't buy it as is expecting it to stop running in the next 800 miles. I didn't ask them for much. Just to make it right. Not tell me the best they can do is internal service rates. Be cautious of what you buy from these guys. And make sure you get everything in writing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
3 people out of 3 found this review helpful. Did you?
Yes No
Show full review

If I could rate this lower I would!

If I could rate this lower I would! The service department at Lakeside has been an absolute nightmare! Weeks after getting my car I had issues with it starting and since I bought the warranty I called Lakeside to get it fixed. Only to be told it would be over a month before they would even look at it. Then 4 months after my daughter bought her car her from them her transmission blew. After towing it to the dealership she received a call the next day stating they would have it in to be looked at immediately....over a month later and they still hadn't looked at the vehicle to even order parts or anything. It's been months now and her car is still sitting there without a new transmission and the service department just gives us the run around time after time. SAVE YOURSELF THE NIGHTMARE OF THIS PLACE AND BUY SOMEWHERE ELSE!

If I could rate this lower I would!

If I could rate this lower I would! The service department at Lakeside has been an absolute nightmare! Weeks after getting my car I had issues with it starting and since I bought the warranty I called Lakeside to get it fixed. Only to be told it would be over a month before they would even look at it. Then 4 months after my daughter bought her car her from them her transmission blew. After towing it to the dealership she received a call the next day stating they would have it in to be looked at immediately....over a month later and they still hadn't looked at the vehicle to even order parts or anything. It's been months now and her car is still sitting there without a new transmission and the service department just gives us the run around time after time. SAVE YOURSELF THE NIGHTMARE OF THIS PLACE AND BUY SOMEWHERE ELSE!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

Never do business there

Never even got a call back worst place ever if you don’t have what people are looking for just call them back and say sorry We don’t have this in stock right now. Or your credit doesn’t Allow you to purchase something at this time or we are Busy we will get back to u later.

Never do business there

Never even got a call back worst place ever if you don’t have what people are looking for just call them back and say sorry We don’t have this in stock right now. Or your credit doesn’t Allow you to purchase something at this time or we are Busy we will get back to u later.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
2 people out of 2 found this review helpful. Did you?
Yes No
Show full review

They put 4 new tires on, except 1 was faulty.

They put 4 new tires on, except 1 was faulty. Took it back to the dealership where they had it for a week and did not repair. Very poor experience and do not trust the vehicle quality from this dealer.

They put 4 new tires on, except 1 was faulty.

They put 4 new tires on, except 1 was faulty. Took it back to the dealership where they had it for a week and did not repair. Very poor experience and do not trust the vehicle quality from this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.
Show full review
See all 98 reviews