Reviews
Service
Took my care for routine service. My advisor was knowledgeable and very pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sormeh, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Subaru Crosstrek
Don and Jacob were easy to work with. I was offered the best deal available.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your feedback with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Maintenance service
Servicing was completed in a timely manner and results discussed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Friendly service
George is the man! He was incredibly professional and very helpful. He was quick to respond when there was a delay in my service and really stepped up to get me back on the road as quickly as possible. Thanks, George!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Andrew, thank you for your kind review; we are happy to pass along your comments to George here at AutoNation Subaru Hunt Valley! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Barbara Dorn
Service prompt and courteous. Price for the 6 month checkup reasonable especially during pandemic was appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate you taking the time to leave us a response, Barbara! Drive safe, and we'll see you on the road.
Well Organized Dealership
I purchased my first Subaru in 2019. I am pleased with the purchase, ongoing technical support and service from the dealership. Everyone from the salesperson to the service attendant works to make sure I am a pleased customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Elizabeth, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Subaru Hunt Valley. If there is anything more we can do for you, please don?t hesitate to reach out. Come back and see us any time! Take care!
From AutoNation Hunt Valley
The salesman needs to be more commutative with the costumer. He also needs to play a more active in possible financing of the new vehicle, not expecting the Costomer to make the necessary phone calls. Be a more active participant in the buying process.
- Customer service 3.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Brought car in for my 18000 service it was done very promptly. Great service department and very friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Janice, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Subaru Hunt Valley and we hope to be of service again in the future.
new car
excellent service, had the car I wanted. Took it home same day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Glenn, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Love My 2021 Forester SPORT
DONALD PLEHN was the Associate that helped me in the purchase of my new Subaru from AutoNation Hunt Valley. He was extremely patient with me in the process. He was also very knowledgeable of the Subaru Line of Vehicles. He was also, friendly, polite and courteous (A Real Gentleman). With the current conditions of this pandemic I was able to complete my end of the paperwork and he "delivered" the car to my wife with only a few additional signatures needed by her. He went above and beyond and is truly an asset to AutoNation. My one and only disappointment is that with the purchase of an extended warranty they do not include oil changes at no cost, as was the previous case before changing hands to become AutoNation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sam, we're so glad that we were able to go above and beyond your expectations, will pass this review on to Donald! We always strive to provide personable and excellent customer service. Thank you again for the review!