Reviews
Helpful, friendly, caring.
Helpful, friendly, caring. Communication was great. Worked with me and was on top of issues!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad you enjoyed your experience with our team. Thank you so much for taking the time to write us such a kind review. We look forward to your next visit.
Fair warning - they don't sell out of state.
Fair warning - they don't sell out of state. Eve. If willing to pay cash and pick up the car personally, they will turn down the sale.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for your feedback. We understand your frustration and apologize for the inconvenience you experienced. Due to manufacturer regulations, certain vehicles are restricted from being sold outside of our state, even in cases of cash purchases and customer pickup. These guidelines are beyond our control, and we do our best to comply with all manufacturer policies. Our General Manager will be reaching out to you directly to further discuss your experience and see if there’s anything more we can do. We appreciate your interest and the opportunity to clarify.
Scott is a wonderful Porsche Ambassador at a great
Scott is a wonderful Porsche Ambassador at a great dealership. Porsche of Ocala is the best dealership I've experienced in over 60 years of buying cars.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words and for sharing your experience! We're thrilled to hear that Scott and the team at Porsche of Ocala made such a lasting impression. It means a lot to us to know that, after over 60 years of car buying, you consider us the best. We truly appreciate your trust and look forward to welcoming you back anytime!
Very Professional staff, comfortable waiting area with
Very Professional staff, comfortable waiting area with very nice snacks and beverages . A lot of great new cars to look at!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review. We're so glad you enjoyed the comfortable waiting area and the selection of snacks and beverages. It’s great to hear that you had a chance to check out our fantastic lineup of new cars. We appreciate your kind words and hope to welcome you back soon.
Scott Prince was amazing and made it such an easy and
Scott Prince was amazing and made it such an easy and enjoyable experience buying a car. Very highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your kind words, we're thrilled to hear that Scott provided such excellent service during your car buying experience. We appreciate your recommendation and look forward to serving you again in the future.
I have never received customer service experience before
I have never received customer service experience before when purchasing a vehicle as I received with Porsche Ocala. Scott Prince and John Wheeler are a must to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for letting us know about your positive experience with our team at Porsche of Ocala. We take pride in providing exceptional customer service, and we're so glad Scott and John made your vehicle purchasing experience special. It was a pleasure working with you.
This is the most un-Porsche like dealership I’ve ever
This is the most un-Porsche like dealership I’ve ever encountered. To start I was initially transferred to a salesperson that said they were on the lot with a customer (why wouldn’t they transfer to someone available). Nevertheless, I was interested in the car so I called back and tried to work with his manager to put a deal together. Providing the manager with information on my trade-in (paid off mind you). This was at 4pm. Was not followed up with AT ALL and had to call back the dealership at 10am the next morning (this is 6 hours of time they were open without follow up when I am showing genuine interest in buying a CPO immediately). After waiting for another 4 hours and hearing back nothing, I finally call the salesperson around 2pm to which he just starts talking about himself and how he’s getting job offers from other Porsche dealerships. If I was a betting man, I’d say his income is based on where he works and not based on him being a good salesman. I’ve worked at Mercedes and Lexus and he wouldn’t have lasted more than a month at either. After ghosting me for 2 days, he finally reached back out to say the car was sold. Totally unprofessional.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We sincerely apologize for the experience you received. Our team strives to provide top-notch service and we are sorry we fell short in your case. We will address this with our team and make improvements to ensure this does not happen again. We appreciate your feedback and hope to have the opportunity to make it right in the future, please reach out to our general manager at bwatts@gettel.com or 352-861-0234, so we can better understand the situation. Thank you for bringing this to our attention.
I had a great experience getting my car serviced at
I had a great experience getting my car serviced at Porsche of Ocala. The staff was friendly and professional, and they made sure I understood every step of the process. The facility was very clean and comfortable, and they even offered to make me a cup of coffee or offered refreshments while I waited. Overall, I’m very impressed and will definitely return for future services. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words. We’re delighted to hear that you had a great experience with us at Porsche of Ocala. It’s wonderful to know that our team’s professionalism and the comfort of our facility made a positive impression on you. We’re also glad you enjoyed the refreshments while you waited. Your recommendation means a lot to us, and we look forward to welcoming you back for any future services. If there’s anything else we can do for you, just let us know.
Darnell is top notch.
Darnell is top notch. Dealership is a great destination. Very easy to work with and Scotty has all the answers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the glowing review. We're thrilled to hear that Darnell and Scotty made such a positive impression and that you found working with us to be easy and efficient. Your kind words mean a lot to us. If you have any more questions or need assistance in the future, don't hesitate to reach out. We look forward to serving you again.
I am very disappointed in the delivery process of my
I am very disappointed in the delivery process of my vehicle. My sales lady, Cheryl was great and made it easy to button-up paperwork. The finance manager also was a pleasure to work with. I found out my sales lady was no longer there when I had arranged the shipper to pick up the vehicle. I was extremely disappointed with the dealership. They did not bother to clean the vehicle and the window stickers were still on the car!!! The window goo was still on the windows and the car had embedded water spots and road film. I guess the “premier care coating were not applied. There was even a napkin in the cup holder. I don’t understand as this is supposed to be an upscale dealer? You would think the dealership would check the car since my sales lady couldn’t. I do not recommend this dealership.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your feedback. We are very sorry to hear about your experience, we understand our manager has reached out to you to rectify the situation. Please feel free to reach out with any additional needs.