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Grand Valley Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (189 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (189 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service

was a very easy process as a first time buyer. Chance was very polite and very helpful, made my visit fun and rewarding. Would recommend to anyone looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Raul, so glad you decided to give GVA the opportunity and look forward to future business!!!

Found my dream truck!!!

Found my dream truck at Grand Valley Auto and I couldn't be happier! "She" (BABZ) has everything I wanted and MORE! Thank you, Chance Freese, for such great customer service and truly making me feel that you care! Go check them out and hit up Chance!!! ��

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congrats and hopefully you and "BABZ" are doing well!!!

Awesome place to get a car!

Absolutely Amazing! Super friendly, helpful,  not pushy at all and I will recomend him to anyone I have a chance to!  I had it set in my mind that I would never be able to have a car that was anything more than a xxxxx. that got me from point A to point B because my credit is so horrible but, Jeremy Salazar at Grand Valley Auto was there for me b4 I even steped foot in the door and I walked out with the exact car I wanted! Why? Because he knows his sh*t! A super low stress experience and he got me an awesome deal! Thank you so so much Jeremy !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congrats Katelyn and Welcome to The Grand Valley Auto Family...we look forward to seeing you in the future and taking care of all of your friends and family!!!

bought a 2016 jeep

Luke made the financing quick and easy, love the vehicle, love the service. my jeep has a smooth ride, love the heated seats, side view mirrors and paint.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congrats on the Jeep and we look forward to being your dealership of choice!!!

Grand Valley Auto

Jeremy Salazar was so kind, and very helpful. He went above and beyond in helping us. He is the man to see. You won't be disappointed. Thank you Jeremy ☺

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank You for the opportunity and the business, look forward to maintaining the relationship and continuing being your dealership of choice!!!

Never go anywhere else!

I am beyond impressed with the helpful and accommodating team at GVA. I was very stressed about the possibilities of getting into a better vehicle, but J.D. McFadden could not have made the process any less painful. Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the opportunity which allows us to do what we do best...getting customers the right vehicle at the right price and payment!!!

OK, despite conflicting descriptions and pictures

I made a 500 mile trip to purchase this vehicle because it was a newer model than what I currently own and it had low miles for the year of the vehicle. The vehicle description was not as advertised. It did not have heated leather seats, nor a bed liner. The description pictures showed both cloth seats when I first looked at it. I called to question the heated cloth seats and the next time I looked at the pictures, the cloth seat pictures were still there and so were pictures showing leather seats, which made things more confusing. Apparently, the dealer hired a 3rd party to do their descriptions and pictures, which caused much confusion and almost made me back away from the deal. I suggest that the dealer does their own listing of descriptions and pictures so they can be more familiar with what they are selling. Also, there had apparently been some work done to the bed as it showed obvious weld marks. The dealer was unaware that this work had been done. The bottom line is that the truck was in good shape, other than the bed and because the bed liner was not on it as described, I was given a $500 purchase credit. Overall, Jeremy was was very helpful and everything worked out well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Happy we could get things worked out!!!!

Pickup truck to tow a RV

We were looking for a pickup to tow our RV with no problem. We worked with Efrain Munoz and he did an excellent job finding exactly what we were looking for. We had a pickup for trade and the dealership gave us a great trade-in value for it. Thank you for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for trusting Grand Valley Auto with your family's business!!!

Car Buying

Highly Recommend shopping here and checking out the variety of cars available!! I was being taken serious with some fun!! Chance was the man of the hour for us! Definitely recommend meeting with him if you can!! Took care of my needs in a vehicle very seriously and was happy with the outcome!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the opportunity and the patience, hope you love your new Fusion!!!

Brian and Aimee Mickels

We had such a fun and amazing time here with Ethan Munoz ! He was patient kind and alot of fun. Actually everyone we dealt with made it an amazing time and very enjoyable experience. We give them the highest recommendation and if you are looking for a great place to find a great vehicle, look no further. This is the best in the Valley !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the kind words, our ultimate goal is not to be the best in the Valley but the Only!!!