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Don's Auto & Truck

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (14 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (14 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Don's Auto & Truck from DealerRater.

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They are closed and not returning emails or calls.

They are closed and not returning emails or calls. I tried to contact them and no response.

They are closed and not returning emails or calls.

They are closed and not returning emails or calls. I tried to contact them and no response.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Left many messages and never heard from anyone.

Left many messages and never heard from anyone. Guess they don’t want to sell it.

Left many messages and never heard from anyone.

Left many messages and never heard from anyone. Guess they don’t want to sell it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I couldn’t get a car because they didn’t accept a down

I couldn’t get a car because they didn’t accept a down payment. i was very upset

I couldn’t get a car because they didn’t accept a down

I couldn’t get a car because they didn’t accept a down payment. i was very upset

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Quality car!

Bought a 2017 Mazda CX-5 from them and it was great! Service was great, they have always been helpful. I looked at cars there for a second time (they just didn’t have any I liked).

Quality car!

Bought a 2017 Mazda CX-5 from them and it was great! Service was great, they have always been helpful. I looked at cars there for a second time (they just didn’t have any I liked).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Just Don't

Do yourself a favor, turn around and run. RUN. Has to be on the top 10 worst dealerships in America. Save yourself the trouble and find another place to buy a car from. Unless you like getting in to scams, shenanigans and lemons.

Just Don't

Do yourself a favor, turn around and run. RUN. Has to be on the top 10 worst dealerships in America. Save yourself the trouble and find another place to buy a car from. Unless you like getting in to scams, shenanigans and lemons.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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not a place to buy a car..

I was there to looking for a savage truck that repairable to buy and found one, but the owner said he want to keep it for himself.. Then what is the purposes of this place? What is a waste of time...

not a place to buy a car..

I was there to looking for a savage truck that repairable to buy and found one, but the owner said he want to keep it for himself.. Then what is the purposes of this place? What is a waste of time...

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Unprofessional and Deceptive

I was told the Subaru I was looking at had some damage but nothing significant and therefor didn't have a salvage title. Their business model is around rebuilding cars so that was odd to me and why I specifically asked the question. I took the car to my mechanic to have it checked out and found out the entire front end had been replaced or was damaged which would have absolutely caused it to be a salvage title. Also there were issues with the repair and it wasn't in that good a shape. AWD Subaru are not inexpensive to fix when they have front end damage. While this was being checked out, the sales person, who hadn't even taken my phone number when I took the car, called the police and reported the car stolen. I had left my car in the lot and we had a conversation about how I was having my mechanic inspect it. I even told him which mechanic was doing the inspection. He then didn't see an issue with going straight to the cops. We were concerned about driving to drop the car off out of fear of getting arrested. We had to convince him to call off the police before we drove it back. So this company is a definite NO and the car still has a messed up transmission.

Unprofessional and Deceptive

I was told the Subaru I was looking at had some damage but nothing significant and therefor didn't have a salvage title. Their business model is around rebuilding cars so that was odd to me and why I specifically asked the question. I took the car to my mechanic to have it checked out and found out the entire front end had been replaced or was damaged which would have absolutely caused it to be a salvage title. Also there were issues with the repair and it wasn't in that good a shape. AWD Subaru are not inexpensive to fix when they have front end damage. While this was being checked out, the sales person, who hadn't even taken my phone number when I took the car, called the police and reported the car stolen. I had left my car in the lot and we had a conversation about how I was having my mechanic inspect it. I even told him which mechanic was doing the inspection. He then didn't see an issue with going straight to the cops. We were concerned about driving to drop the car off out of fear of getting arrested. We had to convince him to call off the police before we drove it back. So this company is a definite NO and the car still has a messed up transmission.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Misleading photos

This place uses pictures that are several years old and don't actually show the damage that is on the cars. Just search by the vehicle VIN and you will see. Buyer beware

Misleading photos

This place uses pictures that are several years old and don't actually show the damage that is on the cars. Just search by the vehicle VIN and you will see. Buyer beware

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Poor quality and service

Called was told everything works went to look and that was a lie. When there they ignored me and would not talk about any car.

Poor quality and service

Called was told everything works went to look and that was a lie. When there they ignored me and would not talk about any car.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Misleading

I drove 9 hours round trip to look at a 2015 Hyundai Genesis Coupe listed by this dealer. I called them twice with questions about the vehicle and let them know I was coming from a long ways off. When I showed up and first saw the vehicle it was VERY evident the pictures were misleading. Almost none of the body damage was visible, i.e. rocker panels separating from the body, horribly curbed wheels, bald tires with rubber chunking off, front bumper ready to fall off, and the list goes on. I would never recommend this place to anyone.

Misleading

I drove 9 hours round trip to look at a 2015 Hyundai Genesis Coupe listed by this dealer. I called them twice with questions about the vehicle and let them know I was coming from a long ways off. When I showed up and first saw the vehicle it was VERY evident the pictures were misleading. Almost none of the body damage was visible, i.e. rocker panels separating from the body, horribly curbed wheels, bald tires with rubber chunking off, front bumper ready to fall off, and the list goes on. I would never recommend this place to anyone.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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