BMW of Waterbury

Visited BMW of Waterbury for my recent vehicle purchase and couldn't be happier. I worked with Dennis who ensured everything was perfect all the way through from test drive to signing. Huge thanks to Jason too. Highly recommended!

I requested a quote on a M2, specs of vehicle sent to dealership from BMW, a general form email reply received..Like most dealers, their rep seemed more interested in getting a phone number rather than putting a quote in writing, this is a tactic most dealerships use so they can give you a number over the phone, raise it when you're in the door.. Watch out for this place.

Matt Louis worked with my wife getting the 3series and experience was the best. Definitely recommend

I cannot speak highly enough of my experience with BMW of Waterbury. Recently, I was faced with a daunting situation as I had a safety recall on my BMW just days before a planned family road trip. I reached out to General Manager Jason Herndon and within minutes, he had a solution in place. The team at BMW of Waterbury worked tirelessly to ensure my car was safe and ready for our trip, completing the necessary repairs in record time. The level of customer service I received from BMW of Waterbury was truly exceptional. From the moment I arrived to pick up my car, I was greeted with smiles and professionalism. Jason even took the time to personally check in on me and make sure I was satisfied with the service. I am beyond grateful for the swift and efficient service provided by BMW of Waterbury. I would highly recommend this dealership to anyone in need of top-notch customer service and quality care for their vehicle. Thank you to Jason and the entire team at BMW of Waterbury for going above and beyond to ensure my safety and satisfaction. Bravo to BMW of Waterbury!

Best car purchase experience of my life! It has only been about 2 weeks since my wife and I purchased our BMWs, and I can't say enough positive things or show enough gratitude to Karim, Nicole, and Shameem for getting my wife and I set up with the right cars (2 at once!); Courtney for making the actual purchase & paperwork a breeze while going above & beyond to make sure I got the deal I was hoping for; and of course, Vinny- for being the best of the best, showing myself and my family that he really cared, making this whole experience fun while accommodating our busy schedules, and most importantly - for being such a great person that I truly feel like I have a new friend! This team of people came together to really make this experience worth writing about, and worth spreading the word to all. I will always remember this experience - and I appreciate Hoffman for making my transition from Audi to BMW exactly how I was hoping: comfortable & easy. I will continue to spread the word that Hoffman is a trustworthy group, and will always recommend that people stop at BMW of Waterbury FIRST before going anywhere else for their car needs! Oh right... the car: it is the car of my dreams. I've worked my whole life with BMW on the mind, and here it is. I still can't believe it.

I recently purchased a 2022 BMW X3 m40 from BMW of Waterbury. It was a very smooth process and thoroughly enjoyed my experience. I worked with the Dennis Smith and can’t say enough about his professional manner.It was pleasure doing business with both him and Courtney Gale the finance manager.

5 Star Experience! A huge thank you to Dennis Smith and BMW of Waterbury for years of positive car buying experiences. My wife and I have purchased a few cars from you over the years - most recently a beautiful X7 - and have nothing but positive things to say. Dennis - Thank you for all of your time and attention throughout the process. You're knowledgeble, trustworthy, patient, and a lot of fun to work with. We'll continue referring customers to you and the BMW of Waterbury dealership for years to come. Thanks again!

I'm not one to write reviews, but my family and I had an incredibly positive car buying experience with Dennis Smith at BMW of Waterbury recently and I wanted to post about it. Dennis is knowledgeable, attentive, and customer service oriented. He listened to what we wanted and worked with us to get that versus pushing us/selling us on something that wasn't exacly what we wanted. Thank you for making a typcically stressful experience such a good one. I'd recommend anyone in the market for a BMW to Dennis Smith at BMW of Waterbury. Trust me, you're in good hands.

I had a great experience shopping for a pre owned car at BMW of Waterbury and working with Misak: not pushy at all: just informative, knowledgeable, and willing to help.

The dealership experience was great with BMW of Waterbury, The team (Ondre, Nicole, Ashley, Shameem, and Guntaas) was extremely helpful with helping me buy my dream car! The process was smooth and the BMW Genius Guntaas was very thorough going through the car with me, making sure I knew the system and how to properly set up my car!