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Monroe Motor Sport

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (5 reviews)
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 10:00am–5:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (5 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Will buy from here again.. great experience!

We bought a car here after seeing it posted online back in January... the car was everything the ad made it seem to be, and then some!! Doing business here was a pleasure all around, and our family will definitly be back again in the future. There were no sneaky games played... just straight up, honest, nice people and good, quality, reasonably priced vehicles! Best buying experience ever! Thank you Monroe Motor Sport!!

Will buy from here again.. great experience!

We bought a car here after seeing it posted online back in January... the car was everything the ad made it seem to be, and then some!! Doing business here was a pleasure all around, and our family will definitly be back again in the future. There were no sneaky games played... just straight up, honest, nice people and good, quality, reasonably priced vehicles! Best buying experience ever! Thank you Monroe Motor Sport!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

we appreciate your kind and positive review and looking forward to see you soon for your next dream vehicle.

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Unpleasant experience

I had favorited a car sold by this dealer in my Cars.com app for about a month or so when my wife decided to replace her current car. We finally drove down to Monroe from Charlotte this past Saturday after a price drop notification in the app. The owner was very nice but was assist some other buyers when we arrived. He had his two employees (his teenage looking son and another teenage looking fellow) assist us. His son was extremely nice but this other fellow was the definition of rude. We looked at the car in the lot, worked on our trade value and signed a bill of sale to take to our credit union. This other fellow swore the loan amount will not be approved by our credit union without know any details about our income or credit worthiness based off the fact that there was some negative equity on our trade. I told him not to worry about the financing and that we'd return with a check on Monday evening to pick up the car. We obtained the check for the purchase from the credit union on Monday at 10am. My wife immediately called the dealer only to be told the car had been sold! We left the dealer about around 3pm on Saturday afternoon with a signed bill of sale.

Unpleasant experience

I had favorited a car sold by this dealer in my Cars.com app for about a month or so when my wife decided to replace her current car. We finally drove down to Monroe from Charlotte this past Saturday after a price drop notification in the app. The owner was very nice but was assist some other buyers when we arrived. He had his two employees (his teenage looking son and another teenage looking fellow) assist us. His son was extremely nice but this other fellow was the definition of rude. We looked at the car in the lot, worked on our trade value and signed a bill of sale to take to our credit union. This other fellow swore the loan amount will not be approved by our credit union without know any details about our income or credit worthiness based off the fact that there was some negative equity on our trade. I told him not to worry about the financing and that we'd return with a check on Monday evening to pick up the car. We obtained the check for the purchase from the credit union on Monday at 10am. My wife immediately called the dealer only to be told the car had been sold! We left the dealer about around 3pm on Saturday afternoon with a signed bill of sale.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Reliable, professional, and customer-centered

I just bought a van from this dealer for my wife and 4 children. My experience from the moment I drove onto the lot from the time I left was excellent. Not once did I feel that they were putting their profit margin before the safety and security of my family. This is the place if you need a reliable vehicle at a reasonable price.

Reliable, professional, and customer-centered

I just bought a van from this dealer for my wife and 4 children. My experience from the moment I drove onto the lot from the time I left was excellent. Not once did I feel that they were putting their profit margin before the safety and security of my family. This is the place if you need a reliable vehicle at a reasonable price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Josh, we hope that you are enjoying your Van and Thank you for your kind review.

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Was happily surprised at how nice these guys were!

Eric and his nephew were amazing at helping us get into my wife's Honda Accord. The were very professional, beyond courteous, and very helpful as well. I pulled up expecting the "average" car lot and salesmen but these guys were fantastic and not the slightest bit pushy at all. I would feel very comfortable recommending them to anyone I know!!

Was happily surprised at how nice these guys were!

Eric and his nephew were amazing at helping us get into my wife's Honda Accord. The were very professional, beyond courteous, and very helpful as well. I pulled up expecting the "average" car lot and salesmen but these guys were fantastic and not the slightest bit pushy at all. I would feel very comfortable recommending them to anyone I know!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Bryan, thank you for your kind review, it was a pleasure working with you and hope to see you soon.

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Great experience

Even though the vehicle was in the process of being bought by another customer the dealership was very helpful and courteious.

Great experience

Even though the vehicle was in the process of being bought by another customer the dealership was very helpful and courteious.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Dear Jamie, we appreciate your 5 star and we hope to see you soon again.

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