Reviews
Write a reviewWorst experience
Bent me over on a truck, by passed and fried a module in the transmission. Completely destroyed my wallet. Thanks people. Lieing worthless dealer. Will never consider going back.
Worst experience
Bent me over on a truck, by passed and fried a module in the transmission. Completely destroyed my wallet. Thanks people. Lieing worthless dealer. Will never consider going back.
- Customer service 4.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Worthy
One of the best car buying experiences I've ever had in a long time. Everyone was friendly and courteous. Great car selection and priced below the competition. The family oriented environment was refreshing. I recommend this car lot to everyone in the market looking for a good dependable car. Financial assistance right there on the lot with easy approval and great I retest rates. Do yourself a favor and check them out
Worthy
One of the best car buying experiences I've ever had in a long time. Everyone was friendly and courteous. Great car selection and priced below the competition. The family oriented environment was refreshing. I recommend this car lot to everyone in the market looking for a good dependable car. Financial assistance right there on the lot with easy approval and great I retest rates. Do yourself a favor and check them out
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
13 Dodge Dart
This is my second purchase from Express Motors. Joey, Joelle, Brent and Sarah make the buying process easy and work hard to satisfy each detail. And they make you feel like family.
13 Dodge Dart
This is my second purchase from Express Motors. Joey, Joelle, Brent and Sarah make the buying process easy and work hard to satisfy each detail. And they make you feel like family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Blue Gt
Express motors changed my life February 16, 2017. Got me in exactly what i wad looking for. They took care of every little detail. Was in and out in no time. Great group of people to do business with. Brent is the man and Joel makes it all happen LOL.
Blue Gt
Express motors changed my life February 16, 2017. Got me in exactly what i wad looking for. They took care of every little detail. Was in and out in no time. Great group of people to do business with. Brent is the man and Joel makes it all happen LOL.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great People and Excellent Customer Service
Virginia Beach has so many small car dealerships that I would drive right by. Not this one. Nothing fancy or flashy here but exceptional customer service. Express Motors was recommended by my insurance/lender and now I know why. No high pressure sales here. Brent was friendly and helpful. He provided everything (free car fax) I needed in order to buy and be comfortable with a pre-owned car for my teenage son. I am very happy and would highly recommend them.
Great People and Excellent Customer Service
Virginia Beach has so many small car dealerships that I would drive right by. Not this one. Nothing fancy or flashy here but exceptional customer service. Express Motors was recommended by my insurance/lender and now I know why. No high pressure sales here. Brent was friendly and helpful. He provided everything (free car fax) I needed in order to buy and be comfortable with a pre-owned car for my teenage son. I am very happy and would highly recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience!!!
What can I say? Brent is AWESOME! The rest of the Express Motors crew is just as talented and provide great customer service. They all showed a passion for cars, but most of all, showed compassion for the buyer! I look forward to working with them again, whether it be another purchase or referring another satisfied customer.
Great experience!!!
What can I say? Brent is AWESOME! The rest of the Express Motors crew is just as talented and provide great customer service. They all showed a passion for cars, but most of all, showed compassion for the buyer! I look forward to working with them again, whether it be another purchase or referring another satisfied customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
1999 MAZDA MIATA
I recently purchased a 1999 Mazda Miata from Express Motors. My motives were simple: I wanted a small, reliable, convertible for use in the summers in Upstate New York (near Buffalo). I have a primary vehicle but I had a Miata years ago and thought I would enjoy having another one to tool around New York State. I wanted to purchase a vehicle from the south to avoid the environmental damage that occurs up north (salt, sand, harsh weather, etc.). I found one on the internet through Express Motors. I was sent a Carfax report and felt comfortable that the vehicle would be acceptable quality. In discussing the transaction with Brent Marshall we came to terms and I was able to resolve some logistical problems of dealing with somebody 500 miles away. The documentation was superbly handled by Joelle in the office and the result was a VERY HAPPY CUSTOMER.
1999 MAZDA MIATA
I recently purchased a 1999 Mazda Miata from Express Motors. My motives were simple: I wanted a small, reliable, convertible for use in the summers in Upstate New York (near Buffalo). I have a primary vehicle but I had a Miata years ago and thought I would enjoy having another one to tool around New York State. I wanted to purchase a vehicle from the south to avoid the environmental damage that occurs up north (salt, sand, harsh weather, etc.). I found one on the internet through Express Motors. I was sent a Carfax report and felt comfortable that the vehicle would be acceptable quality. In discussing the transaction with Brent Marshall we came to terms and I was able to resolve some logistical problems of dealing with somebody 500 miles away. The documentation was superbly handled by Joelle in the office and the result was a VERY HAPPY CUSTOMER.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great
I came to express motors in VA beach and it was a great experience. They have your best intrest in mind and will do their best to give you a great price. I purchased a 2006 mustang from them and the car was kept in great condition. They even changed the break pads for free. If you want great customer service and a great deal come here
Great
I came to express motors in VA beach and it was a great experience. They have your best intrest in mind and will do their best to give you a great price. I purchased a 2006 mustang from them and the car was kept in great condition. They even changed the break pads for free. If you want great customer service and a great deal come here
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great
I loved them! The customer service is so great and they work so hard to get you in the vehicle you want and need!!!!! I will recommend them for anything!!!!!!!!
Great
I loved them! The customer service is so great and they work so hard to get you in the vehicle you want and need!!!!! I will recommend them for anything!!!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
State Inspection
Went in for state inspection that was expected to be approximately an hour; time was reduced because mechanic had the wherewithal to start inspection while waiting for part to be dropped off, instead of waiting till part was there to start inspection. Great customer service and honest inspection. Told me things that may need future work, but didn't demand it be done to pass inspection which not only gained my respect but my future service when I come back to get recommended work done!
State Inspection
Went in for state inspection that was expected to be approximately an hour; time was reduced because mechanic had the wherewithal to start inspection while waiting for part to be dropped off, instead of waiting till part was there to start inspection. Great customer service and honest inspection. Told me things that may need future work, but didn't demand it be done to pass inspection which not only gained my respect but my future service when I come back to get recommended work done!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase