Cascade Cadillac Chevrolet

4.5
(8 reviews)

Reviews

4.5
(8 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

Want to share your experience with this dealership?

Write a review
5.0

Cascade Auto Center, East Wenatchee, Wa

Kelly was great! I have only purchased three cars in my lifetime and generally think of the process as time-consuming and cumbersome, but I was in my new 2020 Chevy Blazer with knowledge of how to use wipers, blue-tooth, lights, navigation system, heated seats, emergency brake, on-star. . . . anything I might need get on my way. The paper work went along swiftly and painlessly. I felt well taken care of. Carole Rainey

2.3

Lousy Service Department

Oil change and tire rotation take twice as long as anywhere else and that is with required appointments. Tney change dashboard settings, move seats, seat backs and mirrors to move tne vehicle just a few feet, and this time programmed my radio to a Spanish music station. I am not Hispanic and dont speak that language. Having a guy in a suit standing at his owm podium is ridicu.ous in a service department.

Dealer response

Mr. Steele, Thank you for reaching out, our General Manager has assured us this issue has been corrected to your satisfaction. If there is anything else we can do for you, please do not hesitate to reach out. Thank you again!

5.0

Pickup Service

Always a pleasure to take a vehicle here for service. Upfront, great customer service.

Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

5.0

Recent Service at Cascade Chevrolet

Oil change for new Chev Silverado. All went well, service was great, on time and help was courteous and helpful. Very good experience.

Dealer response

Hi, we are so happy to read such a great review about Cascade Autocenter! Thanks again for taking the time to leave us this information about your recent visit. Take care!

5.0

A buying experience

My experience here was wonderful! Tony was professional, accomodating and efficient. I would recommend him to anyone. He went above and beyond to see that I got what I wanted.... and he succeeded!! Thank you!

4.0

Friendly

They installed new bumble. But few month . It come out

5.0

Colorado

Experience was pleasant, we did research and knew what we wanted.

Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Cascade Autocenter!

5.0

Great service

Have been bringing my truck here for years, great service

Dealer response

Hey there, thanks for taking the time to leave us a review on Cars.com! We have appreciated your continued business throughout the years and are glad to hear that you've enjoyed our service department. Take care and we'll see you next time around!

Read all 8 reviews