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Reviews
I called and spoke with Jeff who was informative and ask
I called and spoke with Jeff who was informative and ask pertinent questions. He explored several options, sent specs I asked for and followed up. Unfortunately the weather has been freezing cold and roads treacherous. Cant wait to purchase a solid car at a reasonable price. I greatly appreciate the website of Hyundai of Louisville to shop online and comparison shop. Great variety of inventory and excellent deals.
I called and spoke with Jeff who was informative and ask
I called and spoke with Jeff who was informative and ask pertinent questions. He explored several options, sent specs I asked for and followed up. Unfortunately the weather has been freezing cold and roads treacherous. Cant wait to purchase a solid car at a reasonable price. I greatly appreciate the website of Hyundai of Louisville to shop online and comparison shop. Great variety of inventory and excellent deals.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your kind words, Sherry! We look forward to seeing you once the weather warms up! Thank you again and stay safe out there!
The service was good and everyone was very friendly.
The service was good and everyone was very friendly. They were willing to negotiate. But I really wanted a car in a certain color and they told me it wasn’t available in that color anymore. That was not true. I found it at multiple locations, although not that close to Louisville. I’m very disappointed that they were not honest.
The service was good and everyone was very friendly.
The service was good and everyone was very friendly. They were willing to negotiate. But I really wanted a car in a certain color and they told me it wasn’t available in that color anymore. That was not true. I found it at multiple locations, although not that close to Louisville. I’m very disappointed that they were not honest.
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- 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your experience. We are glad to hear that you found our team friendly and were happy with the service provided! Regarding the vehicle color, we want to offer a sincere apology for the misunderstanding. It sounds like there was a miscommunication on our end. When believe that, when asked about the color, we were referring to our current inventory and immediate access, rather than implying the color had been discontinued by the manufacturer. We are sorry that we weren't clearer in our explanation, as we understand how frustrating that must have been. We appreciate your feedback and hope to serve you again in the future.
Please do not do business with this dealership!
Please do not do business with this dealership! You will regret it and buy a vehicle that will immediately have problems.
Please do not do business with this dealership!
Please do not do business with this dealership! You will regret it and buy a vehicle that will immediately have problems.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
We understand your frustration with the A/C compressor failing so soon after you bought the car on May 20th. While we inspect every vehicle thoroughly, some parts, like the A/C compressor, can fail unexpectedly, especially on a 7-year-old vehicle with 70,000 miles. At the time of purchase, we offered extended service contracts that would have covered this kind of repair, however this coverage was denied. We empathize with your situation and are still here to help. Please don't hesitate to reach out if you would like to further discuss potential solutions. We thank you for your business and for your review.
Please avoid this dealership!
Please avoid this dealership! They have no service after the sale! You will regreat purchasing a vehicle there!
Please avoid this dealership!
Please avoid this dealership! They have no service after the sale! You will regreat purchasing a vehicle there!
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Timothy. We apologize that your experience was anything less than 5-stars. When you can, please email us at fmcares@fmcars.com with your contact information and a description of your experience so that we may look further into this. We thank you for your review.
He was an amazing person he gave me a great deal on on my
He was an amazing person he gave me a great deal on on my vehicle and has helped my mom with getting approved on a vehicle he will fight for you
He was an amazing person he gave me a great deal on on my
He was an amazing person he gave me a great deal on on my vehicle and has helped my mom with getting approved on a vehicle he will fight for you
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and for shopping with us! Congratulations on your new Hyundai and we look forward to seeing you again!
Funny and very knowledgeable about the car and great
Funny and very knowledgeable about the car and great personality will recommend to my friend and coworkers
Funny and very knowledgeable about the car and great
Funny and very knowledgeable about the car and great personality will recommend to my friend and coworkers
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and for purchasing with us! Congratulations on your new Hyundai and we look forward to seeing you again!
Ivan was outstanding and a true professional salesman
Ivan was outstanding and a true professional salesman with helping me with my new vehicle. He worked to get the sale completed. Also the entire staff was friendly and helpful. I would highly recommend your business. Thank you.
Ivan was outstanding and a true professional salesman
Ivan was outstanding and a true professional salesman with helping me with my new vehicle. He worked to get the sale completed. Also the entire staff was friendly and helpful. I would highly recommend your business. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy to hear that Ivan and our team could provide you with a great experience! Thank you so much for your 5-star review and for your business! Congratulations on your purchase and we look forward to seeing you again!
I put a deposit on a jeep they had there to hold it till
I put a deposit on a jeep they had there to hold it till i could look at it. well, that was a waste of time. I got to the dealership and had to wait 20 min to even get to talk to someone or get to see the jeep I had been inquiring about. Then, we looked at the car and quite a few things caught my eye. One, the back was missing the original layout panel, and under there was no pump or anything; blank. When I asked if I could get something in place of that, I was told no, it would be costly...even just jumper cables. It was also missing floor mats. When I asked for those as well, he said it would be costly, I said no..A car needs to come with floor mats. He took some from another car and said he'd have to decrease the other car price by 200 now..Two, car was smoke in. You could smell it evidently, and that lowers the price of the car, which of course, they didn't. Three, the hood area had oil dripped and everywhere. When we asked about it they tried to accuse my father, who's a mechanic, of making the mess, and tried to deny it was oil even though you could plainly see it. The boss, Justin, was like it's not oil, it's clear coat. One of the salesguys even touched it then licked it to taste... Gross. When I pointed out it was brown, Justin goes, I guess it is oil....Forth, we go inside to talk price. Justin says he doesn't want to budge because he has two people "ask about the jeep this weekend"...Then when I went on a rant of how everyone wants to negotiate, he was willing to somewhat drop the price. I walked away due to nonsense after nonsense. Just be prepared to be told you're wrong and not heard.
I put a deposit on a jeep they had there to hold it till
I put a deposit on a jeep they had there to hold it till i could look at it. well, that was a waste of time. I got to the dealership and had to wait 20 min to even get to talk to someone or get to see the jeep I had been inquiring about. Then, we looked at the car and quite a few things caught my eye. One, the back was missing the original layout panel, and under there was no pump or anything; blank. When I asked if I could get something in place of that, I was told no, it would be costly...even just jumper cables. It was also missing floor mats. When I asked for those as well, he said it would be costly, I said no..A car needs to come with floor mats. He took some from another car and said he'd have to decrease the other car price by 200 now..Two, car was smoke in. You could smell it evidently, and that lowers the price of the car, which of course, they didn't. Three, the hood area had oil dripped and everywhere. When we asked about it they tried to accuse my father, who's a mechanic, of making the mess, and tried to deny it was oil even though you could plainly see it. The boss, Justin, was like it's not oil, it's clear coat. One of the salesguys even touched it then licked it to taste... Gross. When I pointed out it was brown, Justin goes, I guess it is oil....Forth, we go inside to talk price. Justin says he doesn't want to budge because he has two people "ask about the jeep this weekend"...Then when I went on a rant of how everyone wants to negotiate, he was willing to somewhat drop the price. I walked away due to nonsense after nonsense. Just be prepared to be told you're wrong and not heard.
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Kate. Thank you for taking the time to share your experience. We understand your frustration regarding your visit and the condition of the Jeep you were interested in. We apologize if your experience upon arrival did not meet your expectations, and we regret the wait time you experienced before being assisted. Regarding the condition of the Jeep, we acknowledge your observations about the missing rear layout panel and the absence of a spare tire or pump. These vehicles are sold with the equipment they have upon arrival. While we strive to accommodate requests, significant additions or replacements can unfortunately incur costs. We did attempt to find floor mats from another vehicle on our lot for you. Concerning the oil in the engine compartment, we want to clarify that our team believes this was likely a result of a recent oil change or potentially from checking the oil level. We apologize if there was any miscommunication. We also apologize that we were unable to come to an agreement on a price. We again thank you for your comments.
They had what I wanted an so far I am very pleased.
They had what I wanted an so far I am very pleased. Thank you Jr. And David,
They had what I wanted an so far I am very pleased.
They had what I wanted an so far I am very pleased. Thank you Jr. And David,
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- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words and for your high rating! You business is appreciated and we look forward to making your next experience even better!
Good experience , chatted online and received texts and
Good experience , chatted online and received texts and am currently receiving emails about vehicle models that I am searching for . We plan on purchasing a certified used Toyota highlander or a Honda Pilot early 2025. Doing our research now and waiting on another interest rate drop that should be coming soon
Good experience , chatted online and received texts and
Good experience , chatted online and received texts and am currently receiving emails about vehicle models that I am searching for . We plan on purchasing a certified used Toyota highlander or a Honda Pilot early 2025. Doing our research now and waiting on another interest rate drop that should be coming soon
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
We're happy to hear we could provide you with a good experience! Thank for taking the time to rate us 5-stars! We hope to get to work with you on your next deal!