Hyundai of Louisville Hours
Hyundai of Louisville is proud to be an automotive leader in our area. Since opening our doors for business, we have kep
t a firm commitment to providing strong customer service to every guest that enters our dealership. We offer a nice selection of quality vehicles and go the extra mile to make sure your car buying experience is as quick and hassle-free as possible! Each vehicle we offer is competitively priced and has passed a comprehensive mechanical and safety inspection. You can trust that Hyundai of Louisville will get you into the car or SUV with professionalism and attention to your needs. Let us be your #1 choice for all auto services
"We're The Car Guys, We Know Cars!"
I drove three hours to buy a car from this dealership, because their price could lot be beat in mn home state. We worked the deal out on the phone and... by email which made the actual purchase of the car only take a few minutes. It was a smooth process.
Thanks so much for your review and your purchase! Enjoy your new vehicle.
Josh was awesome! He was very polite, courteous, and quite knowledgeable! He made the car buying process very easy. I couldnt be happier with my visit.... oh yeah and I left in my new car! Thanks Josh and everyone else at Hyundai of Louisville.
Thank you very much for this excellent review Jmont! WE are so glad we could make the car buying process very easy for you. Josh will be very pleased ...to hear all your kind words. Thank you again for shopping with us at Hyundai of Louisville, and we hope you love your new car!
I am 67 and have never bought a car from a dealer. I only had $4,000 to spend. I saw the Hyundai Elantra I wanted on car gurus, just listed at Hyundai... of Louisville. When I spoke to the salesman, Jerry Sheets, I asked could he sell it for $4,000 to drive it off the lot. This meant dropping the price by several hundred to cover, tax, license etc. He did that and after he inspected the car in the detail shop, he said a couple of tires are a little worn around the edges, so we're throwing in a new set of tires. I was in shock at my good fortune. Thank you again, Jerry.
Thank you Anthony for your great review. We are glad that Jerry could help you out. Thanks for your business!
I spoke to Olivia who assured me I was approved for a loan. I had a friend drive me over 2 hours to pick the car up. I called on my way down to make sure... everything was good with the loan and she assured me it was. I then received another call from them aksing for my info so they could go to the banks for the loan, I was told this process was done and was already 2 hours into my trip. About 10 minutes before I get there they called to inform me that I didn't qualify for the loan and had wasted my time and money driving down there. I just feel bad for my friend who took time out of his day to take me there, I'm sure he had better things to do and so did I. Poor communication skills and lack of integrity is why I will never buy a car here, and you shouldn't either.
Hi Jason- You are correct. Unfortunately we did a preliminary look at your situation and felt we could get you approved easily. Once we started lookin...g more closely at the loan and started speaking with lenders in anticipation of your arrival, it became clear it was going to be a problem. You were understandably upset. While on the phone we were going to offer to fill your tank for the trouble, but you ended the call. We are very sorry to have inconvenienced you and your friend. We ended up learning a valuable lesson from this in terms of doing a lot more legwork up front, especially for customers that are traveling here. Again, we apologize for you trouble and the hassle it caused your friend. We have learned from this situation and hope to avoid it ever occurring in the future. Thank you for your comments.
Awesomely helpful sales and service department. They have gone above and well far beyond to help me from start to finish of my purchase of a 2014 Ford... Flex. They have taken care of me in every way I could possibly imagine. They were their with me through the entire sales process and helping me learn my new vehicle. Since I bought it they have helped me in every way they can. They are awesome people and I have recommended them to several of my family and coworkers. Out of all the dealerships I have been to over the years they make me feel like I matter to them and I am not just a sales number or a low live. If you are considering a new or used car these guys well and deserve your business.
Thank you Dan for your review. We really appreciate you sharing your experience, and your continued business!
I spoke to darion (I'm not 100% on spelling it) about a new hyundia sonota and he was so honest and open about everything. Never seemed annoyed when I... asked to look at multiple cars and gave me honest advice about the purchase. I will definitely return to hyundia of Louisville when I decide to buy.
Thank you for the kind words, and we look forward to assisting you in any way you need, when you stop by again! We hope to make you a part of our Hyu...ndai of Louisville family soon!