Reviews
The service was prompt, and I was given a courtesy car
The service was prompt, and I was given a courtesy car wash since a rental car was not available.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Laura, for your review! We appreciate your feedback on our prompt service at Modern Nissan of Hickory, and we're glad to hear you enjoyed the courtesy car wash in lieu of a rental. Your experience matters to us, and we look forward to serving you again! Sincerely, The Modern Nissan of Hickory Team
Service department especially Chris Menez are awesome.
Service department especially Chris Menez are awesome. Loni, Russell are as nice as anyone could be
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Loretta! We're thrilled to hear you had a fantastic experience with our service department and that Chris, Loni, and Russell provided exceptional care. We pride ourselves on our customer service at Modern Nissan of Hickory. We look forward to seeing you again for your next visit! Sincerely, The Modern Nissan of Hickory Team
I've had problems with my car since I got it( look at
I've had problems with my car since I got it( look at history) but Aaron in service comes thru every time , goes out of his way to help me .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback! We're glad to hear that Aaron in our service department has been so helpful and has consistently gone the extra mile for you. At Modern Nissan of Hickory, we strive to provide top-notch service and support. If you have any more concerns or need assistance, please don't hesitate to reach out. We appreciate your loyalty and hope to see you again soon! Sincerely, The Modern Nissan of Hickory Team
My sales consultant Eli Carr was very friendly and very
My sales consultant Eli Carr was very friendly and very knowledgeable about the vehicle I was looking at. When it came time to get down to business sales manager Loualai Lor did not bat an eye on the price I was looking for. Car lots have had a bad name in years past, but not Modern Nissan of Hickory, it was refreshing to have someone willing to earn your repeat business. I am definitely recommending Mr Carr and Mr Lor. Thank you!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words, William! We're thrilled to hear that Eli and Loualai provided you with such a positive experience at Modern Nissan of Hickory. It's wonderful to know that their knowledge and dedication to earning your business made a difference. We truly appreciate your recommendations and look forward to assisting you again in the future! Safe driving! Sincerely, The Modern Nissan of Hickory Team
Everyone is always so pleasant and considerate.
Everyone is always so pleasant and considerate. While waiting for my service my water bottle was dripping. I asked one of the salesman if there was a paper towel I could use to wipe up the water spot on the floor and he came and cleaned it up and since the bottom of the bottle was still dripping he put a cup cozy on it. Nissan has a work staff to be proud of.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Sharon, for your wonderful review! We truly appreciate your kind words about the team at Modern Nissan of Hickory. It's great to hear that you felt well taken care of during your visit, and we'll be sure to share your feedback with our staff. We look forward to seeing you again soon! Sincerely, The Modern Nissan of Hickory Team
I didn't have an appointment and was able to get my car
I didn't have an appointment and was able to get my car serviced in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience! We're thrilled to hear that you were able to get your car serviced promptly at Modern Nissan of Hickory, even without an appointment. We strive to provide efficient service to all our customers. We look forward to seeing you again! Sincerely, The Modern Nissan of Hickory Team
Always feel like I'm treated with respect and Aaron or
Always feel like I'm treated with respect and Aaron or the other 2 guys give me good information. They give me the right amount of information so I can decide on what needs to be done in my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review! We're thrilled to hear that you feel respected and well-informed during your visits to Modern Nissan of Hickory. It's great to know that Aaron and the team have been able to provide you with the information you need to make the best decisions for your car. We appreciate your support and look forward to seeing you again soon! Sincerely, The Modern Nissan of Hickory Team
Chris, Joey, and Aaron all treat me like a million bucks
Chris, Joey, and Aaron all treat me like a million bucks when I come in for service. You can't ask for better service these guys really roll out all the stops each and every time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Nicole! We truly appreciate your wonderful feedback about Chris, Joey, and Aaron at Modern Nissan of Hickory. It’s great to hear that they consistently provide you with outstanding service. We look forward to welcoming you back for your next visit! Sincerely, The Modern Nissan of Hickory Team
Easy walk in service, with additional information
Easy walk in service, with additional information provided by staff on possible improvements/replacements for parts during visit. Extra services offered and accepted during visit my me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing Modern Nissan of Hickory for your recent service visit. We are delighted to hear that you found our walk-in service easy and that our staff provided valuable information on improving or replacing parts. We appreciate your trust in us for the additional services offered and accepted. We look forward to assisting you with any future automotive needs you may have. See you next time! Sincerely, The Modern Nissan of Hickory Team
Everything was done in a quickly matter.
Everything was done in a quickly matter. They wasn't going to be able to do a trade in but with some work they was able to work out a way for me to trade and drive off with a brand new suv. Everything was explained well I didn't leave with questions unanswered. The staff was very friendly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for choosing Modern Nissan of Hickory! We are so glad you had a positive experience with us and that we could work out a way for you to drive off with a brand new SUV. We appreciate your kind words about our staff, and we hope to see you again soon! Drive safely. Sincerely, The Modern Nissan of Hickory Team