Lincoln South Coast

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
11 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    October 15, 2019

    Kudos to the Lincoln South Coast team for hiring great people like Gabriel our sales person. He was super knowledgeable about all of the vehicle technology... and came in on his day off to help us with our new Navigator!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Sterling, thank you so much for the great review! We will be sure to share your kind words with Gabriel and our team. We hope to see you in the fut...ure!

  • 5.0 out of 5
    October 11, 2019

    Came in looking for a certified Lincoln hybrid. They had a great selection to choose from and all cars were in excellent condition...not like a lot of... other places we looked at. Their building is incredible and the staff very friendly. Trying to make up our mind on what color we want, but will definitely buy it from South Coast.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Ragan, Thank you so much for your feedback for our selection, facilities, and our team. We look forward to working with you on a purchase!

  • 5.0 out of 5
    October 9, 2019

    They were great! My car was in for a simple oil change and a quick check into why it was loosing power sometimes. Everything got handled and I got a free... loaner to drive.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Tracy, thank you for the positive review and rating! We are happy to know that our team was great during your service experience and we hope that you ...will visit us again soon!

  • 1.0 out of 5
    August 27, 2019

    Sad to say that my repeat experience is poor!!! UNHAPPY !!! I'll driveway with the car and it has new small but simple service problems !!! and then... I pointed out to them THAT I WAD JUST IN TWO DAYS AGO... YET they charge me again for a diagnostic. $ 150 repair... so buyer beware!!! I'm not sure what it is but every time I leave this place the car instantly has a new problem; and I'm not sure why when I ask it to be serviced even some the most basic things like steering fluid and or the battery function is not malfunctioning!!! Over charge to diagnose?

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hello, I am sorry to hear about your disappointment in regards to any diagnoses that may have not met your expectations. Providing excellent customer... service is our main goal and I would appreciate the opportunity to discuss this further with you. Please email me at jim.parsons@penskeautomotive.com. Thank you, Jim Parsons General Manager Lincoln South Coast

  • 1.0 out of 5
    January 3, 2019

    The follow-up is terrible at this dealership. If you do not buy on your first visit they want nothing to do with you. I simply wanted a Navigator that... they did not have on their lot during my visit, therefore they wanted nothing to do with me. Bob Cerami was the sales person that helped me initially and told me he would follow-up the next day. Three days later I get a call from a different sales person asking me why I didn't purchase a car from them. I proceed to explain to him that I am looking for a navigator that was not available on their lot and the next thing I hear is "click". I waited a few minutes for a callback but never heard from them again.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Jeff, I am discouraged to hear that your experience with our sales team caused you any overall disappointment. This is never our intention. Please re...ach out to me at jim.parsons@penskeautomotive.com when you have a moment so that I may learn more. It would be my pleasure to hear from you and assist you in any way I can. Best regards, Jim Parsons General Manager Lincoln South Coast

  • 5.0 out of 5
    July 12, 2018

    You have to check out this dealership! I have never seen a car dealership that looks like this. Much more like a high -end hotel than a dealership. ... The staff is super nice and we got a great deal. Thanks to everyone involved!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Gretchen, for taking the time to leave us a positive review and rating! We appreciate your feedback and we are happy to know that your expe...rience with us went well. It is great also that you enjoy our dealership and that our staff is super nice and that you were able to get a great deal. We value our customers and hope that you will continue to visit us in the near future!

  • 5.0 out of 5
    September 3, 2017

    I worked with Mark, sales and Matthew, financing. Both were great and very helpful. I'm a sales person and hate be "hard sold". These guys were great... and not pushy. Thanks for making my car buying process easy and enjoyable. Patty :0)

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 25, 2017

    My wife and I wanted to lease a MKC and we found Lincoln South Coast online. We read their reviews and based on other's comments decided to go there.... From the minute we arrived and throughout the whole transaction the staff was super friendly and accommodating. There was no pressure, just lots of info about the cars and lease programs. Best buying experience we ever had! Thanks to Jim, Jill and Gabriel!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 29, 2016

    Purchasing my pre-owned Hyundai from Lincoln South Coast was a great experience for me. The staff was courteous, responsive, and professional. I had... pre-conceived ideas about haggling with a car dealer but it was nothing like expected. It was a pleasure doing business with Lincoln South Coast. There was some onsite construction going on otherwise the facility rating would also be 5 stars.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 24, 2016

    Been a Lincoln Customer for years. I cannot begin to say what a great dealership this is. From start to finish best car buying experience I've ever had.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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