Reviews
The experience was good overall.
The experience was good overall. The wait time for finance was longer than expected. No information was provided on the trade in value was much lower than expected.
The experience was good overall.
The experience was good overall. The wait time for finance was longer than expected. No information was provided on the trade in value was much lower than expected.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Amy, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.
Had to return to shop for correction.
Had to return to shop for correction. Oil warning light kept coming on. The technicians were not able to get my information screen reset.This was my third time having my car service here/
Had to return to shop for correction.
Had to return to shop for correction. Oil warning light kept coming on. The technicians were not able to get my information screen reset.This was my third time having my car service here/
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Mary, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (706) 522-2090 to discuss what we can do to help.
Charles was great.
Charles was great. Service was good. Had to wait a little longer than expected. They were very busy. Facility was very clean. Everyone was personable.
Charles was great.
Charles was great. Service was good. Had to wait a little longer than expected. They were very busy. Facility was very clean. Everyone was personable.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Martha, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (706) 522-2090. We hope to hear from you.
I recently leased a vehicle through AutoNation from out
I recently leased a vehicle through AutoNation from out of town. The salesperson and finance team made my decision and experience seamless and convenient for my schedule. I would recommend them and consider them for my next auto lease/purchase.
I recently leased a vehicle through AutoNation from out
I recently leased a vehicle through AutoNation from out of town. The salesperson and finance team made my decision and experience seamless and convenient for my schedule. I would recommend them and consider them for my next auto lease/purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Tony, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Honda Columbus and we hope to be of service again in the future.
I haven’t had any issues, Trevor was nice and got me my
I haven’t had any issues, Trevor was nice and got me my vehicle when promised
I haven’t had any issues, Trevor was nice and got me my
I haven’t had any issues, Trevor was nice and got me my vehicle when promised
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Cindy, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Everything was good but ?
Everything was good but ??my opinion is, when you make an appointment on line they should start on your car in a reasonable time . Over an hour before car gets pulled in shop is not what I consider an express oil change .
Everything was good but ?
Everything was good but ??my opinion is, when you make an appointment on line they should start on your car in a reasonable time . Over an hour before car gets pulled in shop is not what I consider an express oil change .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Brought the car in for a tire rotation and an oil change
Brought the car in for a tire rotation and an oil change and was in and out within a couple hours. Trevor was my technician and he always takes good care of me.
Brought the car in for a tire rotation and an oil change
Brought the car in for a tire rotation and an oil change and was in and out within a couple hours. Trevor was my technician and he always takes good care of me.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
The consultant went above and beyond to ensure our
The consultant went above and beyond to ensure our satisfaction. They provided exceptional support and were always willing to help us with any challenges we faced.
The consultant went above and beyond to ensure our
The consultant went above and beyond to ensure our satisfaction. They provided exceptional support and were always willing to help us with any challenges we faced.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
I love having Andrew as my service advisor anytime I am
I love having Andrew as my service advisor anytime I am getting my car serviced. He is very respectful, helpful and professional! 5 stars across the board everytime!
I love having Andrew as my service advisor anytime I am
I love having Andrew as my service advisor anytime I am getting my car serviced. He is very respectful, helpful and professional! 5 stars across the board everytime!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kenyette, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.
Excellent experience!
Excellent experience! Trevor was so nice and helpful, I will be back for all my services!
Excellent experience!
Excellent experience! Trevor was so nice and helpful, I will be back for all my services!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!