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AutoNation Honda Columbus

(1,319 reviews)
Visit AutoNation Honda Columbus
Sales hours: 12:00pm to 6:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 12:00pm–6:00pm
2023 consumer dealer award
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2023 consumer dealer award
New (888) 863-2108 (888) 863-2108
Used (888) 853-3410 (888) 853-3410
Service (888) 815-4308 (888) 815-4308

Inventory

See all 168 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2015.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(1,319 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Honda Columbus from DealerRater.

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Trevor and the crew are great.

Trevor and the crew are great. Trevor answered any questions and ensured I understood the service.

Trevor and the crew are great.

Trevor and the crew are great. Trevor answered any questions and ensured I understood the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I love this Honda location.

I love this Honda location. The people are friendly and helpful anytime you call or come by.

I love this Honda location.

I love this Honda location. The people are friendly and helpful anytime you call or come by.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Andrew diagnosed and fixed a problem in 1 day that my

Andrew diagnosed and fixed a problem in 1 day that my former mechanic has been trying to resolve for 2 months. They really know their business ... smart people with good work ethic. Will be taking my cars here from now on. They stand behind their work, ultimately better value for your money than your general mechanic.

Andrew diagnosed and fixed a problem in 1 day that my

Andrew diagnosed and fixed a problem in 1 day that my former mechanic has been trying to resolve for 2 months. They really know their business ... smart people with good work ethic. Will be taking my cars here from now on. They stand behind their work, ultimately better value for your money than your general mechanic.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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Excellent service and the staff was very friendly.

Excellent service and the staff was very friendly. I will definitely be bringing my car back!

Excellent service and the staff was very friendly.

Excellent service and the staff was very friendly. I will definitely be bringing my car back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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Excellent Service Professional Staff that provide a

Excellent Service Professional Staff that provide a friendly atmosphere to the customer. Thanks to Trevor for his outstanding service in keeping us updated and making sure we were satisfied.

Excellent Service Professional Staff that provide a

Excellent Service Professional Staff that provide a friendly atmosphere to the customer. Thanks to Trevor for his outstanding service in keeping us updated and making sure we were satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Eddie, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Won’t give a 1 star review because my car was definitely

Won’t give a 1 star review because my car was definitely taken care of. Pretty disappointed though in how long it took. The appointment was not a walk-in, it was scheduled. I scheduled it for 7am on my day off so I could get it done quickly and have the rest of the day to relax. Instead, I was there for 4 hours and 45 minutes waiting for a simple oil change and tire rotation. Absolutely absurd. My mom had an oil change/tire rotation scheduled for today at 8 (this review is only based on my experience, not hers). She talked to the service rep and asked if it was going to take as long as mine did, and he said no, it should not have taken that long yesterday, they weren’t busy. (It was also told to her this morning that it would only take 2 hours. Yet she sat there for 4, also for a simple oil change). But nevertheless, I sure enough sat there for near 5 hours. I can pretty confidently say, unless I have something to be covered under warranty, I will NOT be returning for any services.

Won’t give a 1 star review because my car was definitely

Won’t give a 1 star review because my car was definitely taken care of. Pretty disappointed though in how long it took. The appointment was not a walk-in, it was scheduled. I scheduled it for 7am on my day off so I could get it done quickly and have the rest of the day to relax. Instead, I was there for 4 hours and 45 minutes waiting for a simple oil change and tire rotation. Absolutely absurd. My mom had an oil change/tire rotation scheduled for today at 8 (this review is only based on my experience, not hers). She talked to the service rep and asked if it was going to take as long as mine did, and he said no, it should not have taken that long yesterday, they weren’t busy. (It was also told to her this morning that it would only take 2 hours. Yet she sat there for 4, also for a simple oil change). But nevertheless, I sure enough sat there for near 5 hours. I can pretty confidently say, unless I have something to be covered under warranty, I will NOT be returning for any services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Will, it is disappointing for us to hear that your experience was anything less than great. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (706) 522-2090 to discuss what we can do to help.

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From the moment I entered the building my experience was

From the moment I entered the building my experience was pleasant. I was granted with a nice welcome. After hearing what I was looking for the salesperson quickly grabbed some options for me. He took his time to review features with me and helped answer all of my questions. The overall sales completion process took longer than I had anticipated and resulted in the salesperson staying hours past his shift. Not once did he complain verbally or non-verbally. My interactions with the others involved was also pleasant. After waiting 18 years to purchase a new vehicle, this process of purchasing a new car went better than I anticipated. Thank you AutoNation Honda Columbus!

From the moment I entered the building my experience was

From the moment I entered the building my experience was pleasant. I was granted with a nice welcome. After hearing what I was looking for the salesperson quickly grabbed some options for me. He took his time to review features with me and helped answer all of my questions. The overall sales completion process took longer than I had anticipated and resulted in the salesperson staying hours past his shift. Not once did he complain verbally or non-verbally. My interactions with the others involved was also pleasant. After waiting 18 years to purchase a new vehicle, this process of purchasing a new car went better than I anticipated. Thank you AutoNation Honda Columbus!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Very clean and very responsive.

Very clean and very responsive. Great customer service! Safe and friendly location! They have a wonderful staff

Very clean and very responsive.

Very clean and very responsive. Great customer service! Safe and friendly location! They have a wonderful staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Trevor was an excellent advisor would highly recommended

Trevor was an excellent advisor would highly recommended him to any new customer and he will be my future advisor for all my upcoming services

Trevor was an excellent advisor would highly recommended

Trevor was an excellent advisor would highly recommended him to any new customer and he will be my future advisor for all my upcoming services

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Tiana, your comments keep us motivated and working hard for all our guests! Thanks so much for the warm recommendation of the team here at AutoNation Honda Columbus. Drive safe, and we'll see you on the road.

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AutoNation Honda has been an absolute pleasure to work

AutoNation Honda has been an absolute pleasure to work with. From the moment we walked in, my family and I were treated with kindness, respect, and professionalism. Andrew and Sammy went above and beyond to make the car-buying process smooth and stress-free. They answered all our questions with patience and made sure we were comfortable with every step! I also want to give a special shout-out to Philip, the mechanic, for fixing my car and making it run like new again. His work was outstanding, and we truly appreciate the care he put into it. We are genuinely grateful for the exceptional service and the personal attention shown to our family. Thank you, AutoNation Honda, for helping us find a vehicle that perfectly fits our needs!!

AutoNation Honda has been an absolute pleasure to work

AutoNation Honda has been an absolute pleasure to work with. From the moment we walked in, my family and I were treated with kindness, respect, and professionalism. Andrew and Sammy went above and beyond to make the car-buying process smooth and stress-free. They answered all our questions with patience and made sure we were comfortable with every step! I also want to give a special shout-out to Philip, the mechanic, for fixing my car and making it run like new again. His work was outstanding, and we truly appreciate the care he put into it. We are genuinely grateful for the exceptional service and the personal attention shown to our family. Thank you, AutoNation Honda, for helping us find a vehicle that perfectly fits our needs!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Kyla, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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