Reviews
The worst dealership rip off unscrupulous selling lemons
The worst dealership rip off unscrupulous selling lemons “AS IS” don’t answer ur calls after they have your money crickets Nick and Andrew are sales hustlers and professional liars would give 0 star if I could. I paid $17,800 for a lemon that broke down 5 days later no Ac thermostat and Freon leak amongst other issues for a 2016 Chevy tahoe
The worst dealership rip off unscrupulous selling lemons
The worst dealership rip off unscrupulous selling lemons “AS IS” don’t answer ur calls after they have your money crickets Nick and Andrew are sales hustlers and professional liars would give 0 star if I could. I paid $17,800 for a lemon that broke down 5 days later no Ac thermostat and Freon leak amongst other issues for a 2016 Chevy tahoe
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Marcus Saunders at AutoNation Volkswagen was impressive.
Marcus Saunders at AutoNation Volkswagen was impressive.. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle. He was patient, even when I told him I was considering other dealerships, and never made me feel pressured. That kind of integrity really stood out. Marcus listened, answered every question, and made the process smooth and stress-free. I ended up purchasing a Volkswagen Taos, and I couldn't be happier with the experience. If you?re looking for someone who will treat you with respect and make your car-buying experience a positive one, I highly recommend asking for Marcus Saunders. He?s off to a great start, and I?m confident he?ll keep building a strong base of happy customers. The entire Auto Nation staff at Volkswagen was welcoming and kind!
Marcus Saunders at AutoNation Volkswagen was impressive.
Marcus Saunders at AutoNation Volkswagen was impressive.. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle. He was patient, even when I told him I was considering other dealerships, and never made me feel pressured. That kind of integrity really stood out. Marcus listened, answered every question, and made the process smooth and stress-free. I ended up purchasing a Volkswagen Taos, and I couldn't be happier with the experience. If you?re looking for someone who will treat you with respect and make your car-buying experience a positive one, I highly recommend asking for Marcus Saunders. He?s off to a great start, and I?m confident he?ll keep building a strong base of happy customers. The entire Auto Nation staff at Volkswagen was welcoming and kind!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Janet, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests, and we look forward to your next visit!
Quick no pressure process timely service friendly staff
Quick no pressure process timely service friendly staff easy to sign paperwork with professional management my process was so smooth and quick with all bases covered
Quick no pressure process timely service friendly staff
Quick no pressure process timely service friendly staff easy to sign paperwork with professional management my process was so smooth and quick with all bases covered
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Roderick, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Good service friendly staff.
Good service friendly staff. Wait time is longer than normal. Payment is average to other dealerships
Good service friendly staff.
Good service friendly staff. Wait time is longer than normal. Payment is average to other dealerships
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Marquis is the best.
Marquis is the best. He knew that I was working within a shortened time frame and he was able to get my car serviced and ready for pick up even quicker than expected.
Marquis is the best.
Marquis is the best. He knew that I was working within a shortened time frame and he was able to get my car serviced and ready for pick up even quicker than expected.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They were so helpful.
They were so helpful. Especially Matthew, he was amazing and explained everything to me thoroughly. He made the whole process so warming and was very attentive to make sure we were satisfied. I would recommend Autonation Volkswagen Columbus to anyone.
They were so helpful.
They were so helpful. Especially Matthew, he was amazing and explained everything to me thoroughly. He made the whole process so warming and was very attentive to make sure we were satisfied. I would recommend Autonation Volkswagen Columbus to anyone.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Was a good transaction, people were very courteous, and
Was a good transaction, people were very courteous, and professional. Would go back if I'm in the area.
Was a good transaction, people were very courteous, and
Was a good transaction, people were very courteous, and professional. Would go back if I'm in the area.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
This dealership went above and beyond to get me in a
This dealership went above and beyond to get me in a vehicle that I wanted and the one I needed!
This dealership went above and beyond to get me in a
This dealership went above and beyond to get me in a vehicle that I wanted and the one I needed!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have enjoyed every visit.
I have enjoyed every visit. Great customer service with Matthew Navas every time. Wait times aren't bad. Courtesy and efficiency are always the two things I value most. Never been disappointed. Hope that doesn't change.
I have enjoyed every visit.
I have enjoyed every visit. Great customer service with Matthew Navas every time. Wait times aren't bad. Courtesy and efficiency are always the two things I value most. Never been disappointed. Hope that doesn't change.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service department is top notch.
Service department is top notch. I would purchase again due in large part to Freddie and his team standing behind their product.
Service department is top notch.
Service department is top notch. I would purchase again due in large part to Freddie and his team standing behind their product.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair