Reviews
Write a reviewNo Pressure
Chris was amazing! He didn?t pressure us during our time of searching / contemplating vehicles. He made the whole process flow without making us feel anxious about purchasing a vehicle.
Very satisfied customer
Very pleased with the buying experience. Was able to work most of the deal over the phone. Went to the dealership the next day, a hour and a half later we were done and driving off in a New 2021 Hyundai Palisade.
Samuel, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Hyundai Columbus! If you have any further questions, please give us a call. We're always happy to help!
Battery Terminals
The best service ever!!! Attentive efficient and friendly!!! My car was fixed professionally. Staff was superb !!!
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Hyundai Columbus. We are always more than happy to assist you if anything else comes up. Take care!
New car buyer
Great place to buy a car clean and very friendly staff
Randy, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service
Good service. Hard to reach the service department by phone compared to other dealers.
Hi Karim, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Recall Process
The way that recalls are handled is ridiculous! I should not have to be without a car that I pay for. Then I'm being told it could take a week. Cars from two weeks ago are still waiting to undergo the same process. So I'm being told a week but if it's been two weeks for them, seriously how long will I really be waiting. This is a major inconvenience! Not only that I was not notified that there was a recall on the vehicle! This is so infuriating. The service department has no sympathy, no empathy, just a bunch of what they can't do. Apparently all they can do is service the vehicle.
Hi, we appreciate you taking the time to respond. The staff at AutoNation Hyundai Columbus take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (706) 522-2083 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Service and Recall
Didn't get all i needed fixed. Even though I did advise them. I wasn't charged.. Just a miscommunication . I will return in a couple months to get it done. Otherwise Good experience and always courteous.
Hi Caroline, thank you so much for your positive comments about AutoNation Hyundai Columbus! Feel free to stop by if you ever need any more help.
Great job
I SPENT ALL DAY THE DEALERSHIP, WHICH I KNEW I WOULD SINCE I GOT A LOT OF WORK DONE. THEVSTAFF WAS FRIENDLY, FUNNY AND VERY HELPFUL.
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Hyundai Columbus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great experience
Seth was extremely helpful, friendly and had great customer service. A great experience
Joseph, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Hyundai Columbus! If you have any further questions, please give us a call. We're always happy to help!
pluck269@yahoo.com
Great experience. Great service. Great customer service!
Hi Eddie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!