Joe Machens Nissan

3.9
(899 reviews)
Visit Joe Machens Nissan
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed

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New (888) 902-7750 (888) 902-7750
Used (888) 902-5564 (888) 902-5564
Service (573) 355-9701 (573) 355-9701

Inventory

See all 233 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since January 2016.
Joe Machens Nissan is proud to be central Missouri's largest volume Nissan dealer as we have been providing Missouri residents with top-notch Nissan sales and service for decades. Whether you want to buy or lease a new Nissan service the Nissan you already own or discuss auto financing with our Nissan finance team our Nissan dealership in Columbia MO is here for you. Come to Joe Machens Nissan to Discover the Difference.
Joe Machens Nissan: Quick - Transparent - Easy

Service center

Phone number (573) 355-9701

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

3.9
(899 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

My family has purchasedcars from several of the Machens

My family has purchasedcars from several of the Machens lots in town witha few issues but this was the worst experience ever. We will not come back to any of the lots again. The buying experience last from August 1st 23 till November of 23. My sister had 1 car picked out, spoke to the salesman via text, drove about 1.5 hours when she arrived a different car was shown her because they couldn't get her financed in the one she wanted. So we went with the 2020 explorer which would not stay running once arrived home. This car was returned and with the shop for over 6 weeks, basically thought ghey had fixed it but didn't several times. Decided they didn't know what was wrong with it so said she needed to trade it in, they would make the numbers work. Right, not only did this company have a horrible time following through on what they said they were going to do their commication to us was terrible. After taking a $11,000 hit on the trafe in she paid their fees and salesman costs twice and the payment went up another $100/ mth. That's not making the numbers work in my opinion. At the end of it all my sister felt forced into this car which has hardly any features the 2020 limited edition had, not even auto start. Worst experience ever, they don't even seem to care. By ghe way they put that 2020 explorer back on the lot, so be careful.

1.0

My family has purchasedcars from several of the Machens

My family has purchasedcars from several of the Machens lots in town witha few issues but this was the worst experience ever. We will not come back to any of the lots again. The buying experience last from August 1st 23 till November of 23. My sister had 1 car picked out, spoke to the salesman via text, drove about 1.5 hours when she arrived a different car was shown her because they couldn't get her financed in the one she wanted. So we went with the 2020 explorer which would not stay running once arrived home. This car was returned and with the shop for over 6 weeks, basically thought ghey had fixed it but didn't several times. Decided they didn't know what was wrong with it so said she needed to trade it in, they would make the numbers work. Right, not only did this company have a horrible time following through on what they said they were going to do their commication to us was terrible. After taking a $11,000 hit on the trafe in she paid their fees and salesman costs twice and the payment went up another $100/ mth. That's not making the numbers work in my opinion. At the end of it all my sister felt forced into this car which has hardly any features the 2020 limited edition had, not even auto start. Worst experience ever, they don't even seem to care. By ghe way they put that 2020 explorer back on the lot, so be careful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

I did a lot of research for what I wanted to buy, so the

I did a lot of research for what I wanted to buy, so the car salesman had it extremely easy. I knew everything about the car, even the Carfax thanks to Cars.com. Financing took a very long time, even though I didn't have a trade in and was paying a pretty large down payment. It didn't seem very long though. The Finance manager was a hoot! Between the salesman Christian and the Finance manager Michael, we felt like we'd known them for ages.

5.0

I did a lot of research for what I wanted to buy, so the

I did a lot of research for what I wanted to buy, so the car salesman had it extremely easy. I knew everything about the car, even the Carfax thanks to Cars.com. Financing took a very long time, even though I didn't have a trade in and was paying a pretty large down payment. It didn't seem very long though. The Finance manager was a hoot! Between the salesman Christian and the Finance manager Michael, we felt like we'd known them for ages.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

I worked with Jarren on the purchase of a new 2020

I worked with Jarren on the purchase of a new 2020 mustang convertible. Jarren was very accommodating and professional.

5.0

I worked with Jarren on the purchase of a new 2020

I worked with Jarren on the purchase of a new 2020 mustang convertible. Jarren was very accommodating and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

JM Nissan Rocks

Adam was super friendly and helpful. Shawn and Mike were also helpful. Thank you so much!! I love my car. Thank for giving us several great vehicles to choose from. I am sure we'll be back for a next vehicle down the road.

5.0

JM Nissan Rocks

Adam was super friendly and helpful. Shawn and Mike were also helpful. Thank you so much!! I love my car. Thank for giving us several great vehicles to choose from. I am sure we'll be back for a next vehicle down the road.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the feedback and 5 star review, we appreciate your business!

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1.0

Issue 1: The had me sign a lease for a new vehicle with

Issue 1: The had me sign a lease for a new vehicle with 371 miles on it and listed it at 73 miles. Issue 2: It took 3 weeks for them to pay me for my trade-in and 11 phone calls. Issue 3: As a collage grade within the timeframe allowed; 97 days later I have not seen the $500.00 check that they promises within 7 days. Issue 4: Although many of the dealers are just F.O.S., there are a few that are honest which was not one of them that I bought from. Issue 5: I have purchased a vehicle in the past from the same dealership assuming that the experience was a one-time thing only to find out it is a second even worse experience!g Issue 6: This site does not list the current employees so I cannot list who s**ks and who is worth working with.

1.0

Issue 1: The had me sign a lease for a new vehicle with

Issue 1: The had me sign a lease for a new vehicle with 371 miles on it and listed it at 73 miles. Issue 2: It took 3 weeks for them to pay me for my trade-in and 11 phone calls. Issue 3: As a collage grade within the timeframe allowed; 97 days later I have not seen the $500.00 check that they promises within 7 days. Issue 4: Although many of the dealers are just F.O.S., there are a few that are honest which was not one of them that I bought from. Issue 5: I have purchased a vehicle in the past from the same dealership assuming that the experience was a one-time thing only to find out it is a second even worse experience!g Issue 6: This site does not list the current employees so I cannot list who s**ks and who is worth working with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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5.0

It was fairly quick & easy.

It was fairly quick & easy. Chris the salesman & Mr Glasgow the finance guy treated us very well.

5.0

It was fairly quick & easy.

It was fairly quick & easy. Chris the salesman & Mr Glasgow the finance guy treated us very well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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4.0

I was there for over 7 hours with lots of waiting on

I was there for over 7 hours with lots of waiting on paperwork Had to wait on financing specialist

4.0

I was there for over 7 hours with lots of waiting on

I was there for over 7 hours with lots of waiting on paperwork Had to wait on financing specialist

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Very friendly and professional.

Very friendly and professional. Seemed to really know their products. Micah G was great. Nope!

5.0

Very friendly and professional.

Very friendly and professional. Seemed to really know their products. Micah G was great. Nope!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Way above expectations.

Way above expectations. Very patient. Answered all our questions. Listened to our list of what we wanted.

5.0

Way above expectations.

Way above expectations. Very patient. Answered all our questions. Listened to our list of what we wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Had appointment at 7:15AM!

Had appointment at 7:15AM! Pulled up to service door & Tara opened the door ! Tara & I reviewed what service was to be performed! Service was performed as desired & Ieft the dealership happy as ever!

5.0

Had appointment at 7:15AM!

Had appointment at 7:15AM! Pulled up to service door & Tara opened the door ! Tara & I reviewed what service was to be performed! Service was performed as desired & Ieft the dealership happy as ever!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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