Joe Machens Chrysler Dodge Jeep Ram

took my 18 Ram 1500 in for service, had 3 error messages being shown, all related to oil. they, instead of listening to me and what the error messages were for, said they would have to dig into my engine to find the issues I was having to maybe fix them. the cost would be $600 before they could tell me what the issues were. took my truck to a local shop instead and got it fixed.

I did not but I need that truck please do not lay me down love

I went in as a first time buyer! Zack was extremely helpful with helping me search for the perfect fit! we walked and walked the lot looking for the one! Zack's supportive team put the icing on the cake! Everything was quick and as smooth as possible! Very friendly environment and staff

They made my day easy by giving free delivery over 4 hours away. Nacho the finance guy hooked me up with almost zero percent financing, and I understand they have special deals every February 29th that you'll only receive once every four years. Cheers!

They change numbers on the vehicle after you are interested . Wanted a price and they sent me the smoke and mirrors payment sheet with different fees on it . But what topped off the deal was they added $1000 to the advertised price . Watch your paperwork . If they do this online what do they do when they get you talking to a fast talker doing paperwork. I’m sure he says just sign here and initial there .

The service dealer was very professional and accommodating, there was even a playroom because I had my 11 month old with me, the servicing was completed under a hour, fast and efficient!

Took my 2022 Jeep Cherokee in because when we press on the brakes at 50 mph there is a growling noise. They told me it was because of the tire shine that was on the tires and the only fix would cost $1400 for new brakes and rotors and not covered under warranty.

We advertised our Explorer on Facebook. Their sailesman messaged me say “your price is not unreasonable. Would you bring it here for us to look at.” My wife arranged for a sitter for the kids and when she got there they offered her 25% less than our asking price. I’m not mad that they low balled is but they wasted our time and that pisses me off.

I really appreciate getting my service completed in reasonable amount of time. And the service department is very helpful in checking out any issues quickly my jeep may display.

I was able to buy at great car at a good price and they were very helpful.