Reviews
Quincy was excellent in helping us decide on the perfect
Quincy was excellent in helping us decide on the perfect car. He was knowledgeable, patient and kind. We highly recommend working with him in your new car search.
Quincy was excellent in helping us decide on the perfect
Quincy was excellent in helping us decide on the perfect car. He was knowledgeable, patient and kind. We highly recommend working with him in your new car search.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Unfortunately, I believe in customer follow up.
Unfortunately, I believe in customer follow up...regardless if it's about in-house communication or keeping clients informed. Blaming an error on "not my department" is pathetic. This is where follow up on the projected service is required. Also, notifying customers as quickly as possible regarding service prevents any misunderstandings. I am anticipating better service in future.
Unfortunately, I believe in customer follow up.
Unfortunately, I believe in customer follow up...regardless if it's about in-house communication or keeping clients informed. Blaming an error on "not my department" is pathetic. This is where follow up on the projected service is required. Also, notifying customers as quickly as possible regarding service prevents any misunderstandings. I am anticipating better service in future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great customer service from beginning to the end love my
Great customer service from beginning to the end love my vehicle/price Thanks Austin for everything, I will be recommending you!!!
Great customer service from beginning to the end love my
Great customer service from beginning to the end love my vehicle/price Thanks Austin for everything, I will be recommending you!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Christian for helping us get the best possible
Thank you Christian for helping us get the best possible deal on our new Rebel! Everyone at this dealer worked together to get our two vehicles traded in, financing, and detailed all in less than a day. I will definitely remain a loyal customer to Joe Machens Chrysler Dodge Jeep Ram. Now is a great time to purchase with all the dealer incentives too btw. As I was writing this, Christian called me to answer a question that I had. Thank you all!!
Thank you Christian for helping us get the best possible
Thank you Christian for helping us get the best possible deal on our new Rebel! Everyone at this dealer worked together to get our two vehicles traded in, financing, and detailed all in less than a day. I will definitely remain a loyal customer to Joe Machens Chrysler Dodge Jeep Ram. Now is a great time to purchase with all the dealer incentives too btw. As I was writing this, Christian called me to answer a question that I had. Thank you all!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Christian worked hard to get me in that car.
Christian worked hard to get me in that car. Thank you so much you helped me and my family more than you know. Thanks to all of you
Christian worked hard to get me in that car.
Christian worked hard to get me in that car. Thank you so much you helped me and my family more than you know. Thanks to all of you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Not happy at all with the service or experience after my
Not happy at all with the service or experience after my last purchase have had nothing but issues with the last vehicles I got and the said the had fixed the problem and after they delivered my truck it still had the same problem and had left tools and parts under the hood . They have lost my business from here on out
Not happy at all with the service or experience after my
Not happy at all with the service or experience after my last purchase have had nothing but issues with the last vehicles I got and the said the had fixed the problem and after they delivered my truck it still had the same problem and had left tools and parts under the hood . They have lost my business from here on out
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
took my 18 Ram 1500 in for service, had 3 error messages
took my 18 Ram 1500 in for service, had 3 error messages being shown, all related to oil. they, instead of listening to me and what the error messages were for, said they would have to dig into my engine to find the issues I was having to maybe fix them. the cost would be $600 before they could tell me what the issues were. took my truck to a local shop instead and got it fixed.
took my 18 Ram 1500 in for service, had 3 error messages
took my 18 Ram 1500 in for service, had 3 error messages being shown, all related to oil. they, instead of listening to me and what the error messages were for, said they would have to dig into my engine to find the issues I was having to maybe fix them. the cost would be $600 before they could tell me what the issues were. took my truck to a local shop instead and got it fixed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I did not but I need that truck please do not lay me down
I did not but I need that truck please do not lay me down love
I did not but I need that truck please do not lay me down
I did not but I need that truck please do not lay me down love
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I went in as a first time buyer!
I went in as a first time buyer! Zack was extremely helpful with helping me search for the perfect fit! we walked and walked the lot looking for the one! Zack's supportive team put the icing on the cake! Everything was quick and as smooth as possible! Very friendly environment and staff
I went in as a first time buyer!
I went in as a first time buyer! Zack was extremely helpful with helping me search for the perfect fit! we walked and walked the lot looking for the one! Zack's supportive team put the icing on the cake! Everything was quick and as smooth as possible! Very friendly environment and staff
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They made my day easy by giving free delivery over 4
They made my day easy by giving free delivery over 4 hours away. Nacho the finance guy hooked me up with almost zero percent financing, and I understand they have special deals every February 29th that you'll only receive once every four years. Cheers!
They made my day easy by giving free delivery over 4
They made my day easy by giving free delivery over 4 hours away. Nacho the finance guy hooked me up with almost zero percent financing, and I understand they have special deals every February 29th that you'll only receive once every four years. Cheers!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase