Joe Machens Chrysler Dodge Jeep Ram Hours
Whether you're looking for a heavy duty work truck or an efficient minivan to carry precious cargo, our friendly and exp
erienced sales staff can help you. We offer a selection of over 600 new Chrysler, Dodge, Jeep and Ram vehicles or choose from our large inventory of over 2,000 pre-owned vehicles.
"Our philosophy is to offer the lowest, most competitive new and pre-owned prices in the State."
$14.95 and up*
Oil, Filter Change
$45 and up*
Air Filter Replacement
$39.95 and up*
Great experience with the sales department, very knowable and helpful. From managers to sales staff everyone was very friendly. Excellent customer service,... would recommend to anyone.
Every time i have my oil changed, i have to scoop out the oil dry in my garage. This time they left my vehicle running with the windows down until I returned... to the shop. Who knows how long...
I picked my car from Cars.com, used the Availabilty feature to open a dialogue with the sales staff and the CarFax to determine the vehicle had been well... maintained. I live two hours from Columbia so I got there at 7:00 for a test drive. I had a salesman assigned to me, Jesse, did an excellent job, knew the vehicle inside and out, came with us on the test drive and answered all our questions as we went. We came pre-approved for financing through the credit union so the purchase went smoothly. Heath and Jesse stayed well after closing to accommodate us, so five stars on customer service. Everything was clean and neat and they had soda, coffee, and tea on tap, so five stars for the facilities. The snag was in the paperwork. The Machens chain of dealerships apparently has a central office that keeps the titles and they don't routinely keep a copy of it with the sales paperwork. My credit union needed a copy of the title and release of any liens. It took till Monday to get the title faxed to the credit union and it turned out they did not have the release letter for the lien on the title. I have been waiting a week and a half for everything to get where it needs to go, so I give four stars for buying process. I have trusted the dealership not to send my check to the bank all this time, so there's a mutual trust here that you won't find from most businesses, so I rate their overall five stars despite the minor frustration. If I had to do it all over again, I would make sure they had a copy of the title and lien release with the purchase paperwork before I went to test drive the car. But it's really a minor inconvenience and my wife and I were extremely happy with the sales and purchase staff, the quality of the vehicle and the price, and the facilities we experienced.
almost making the payment, manager increased the otd price when I refused financing.
I just purchased a "new" used truck yesterday (Toyota Tundra CrewMax) and I'm totally delighted! Glenn Patterson helped me through the conversations and... process. He was a super professional advocate on my behalf and I'm grateful to him for his guidance & help. We handled the transaction thru emails, texts, phone calls, & finally, face-to-face. I drove all the way from Indiana to Missouri for this fantastic deal...I truly believe it will be one of the best vehicle decisions that I've ever made. Blessings to all !