Read reviews that mention:
Citrus Kia was the best overall car lot to shop for a new car, Rachel was not pushy and Jason helped in showing us cars and let test drive the car we... thought about buying also brought another car to show us the differences in size and car brands.
Joell Hauser our sales person was AWESOME!! We went to this dealership looking to trade in our current vehicle and buy a new vehicle. We explained we wanted... a Kia Niro with only a few options that were a must have, and some other options that would be nice if the numbers worked. Unlike nearly ever other dealership that would like to sell the higher priced optioned vehicle our sales person Joell said lets see what the numbers look like on one with the must have options and work up from there. After working through the challenges of our upside-down trade and rebuilding credit when selected the vehicle that worked for us. I would highly recommend this dealership and our sales person Joell Hauser to anyone looking for a vehicle.
I bought my car from this Dealer and I have done my service there. The customer service is awesome and very friendly. Will recommend this dealership to... friends
There Service department is the worst!! They don't honor warranty Corporate office no help!! I'm so disappointed a week with my car and not fixed ..beware... with warranty they honor it !!
Wow, this dealership is wonderful. My 2008 Kia Sorento was totaled. Should I also say it was still running even after.. I'm in love with Kia should I say... people are sleeping on them. I went to a dealership in Perris and I understand they were doing their job but don't push me when I say no. When I wanted to see a car they couldn't find the key. I looked up the top 10 best Kia dealerships in so cal. How right it was, wow! I wasn't pressured and asked what was I looking for. Rick found the perfect car for me. He knew the cars features and programmed it to my needs. I wasn't even looking for a Sportage but he found that one that had everything. Then the team leader Rick made my deal very easy. I can't believe that the whole experience lasted less than 1.5 hours. I walked out feeling like I came up on a true deal. It's a month later and I am very pleased. I had a problem and one phone call to Rick fixed it at no cost. Thank you to both Rick & Rick.
I dread buying a new car because I have always hated the process. NOT with KIA!!! No one harassed us or pressured us. The individuals we dealt with, Dan... and Rachel were wonderful. They patiently answered are questions and they were a real joy. They went above and beyond what we ever expected. We absolutely love our new car.
They made it very easy to buy our new family car. Everyone was so helpful and nice! Would recommend to others. We love our new car.
Knowledgeable, courteous, freindly staff who go out of their way to make your buying experience a pleasant non pressure one. Very thorough in explain... warrenties, buying options and car operation. Michael in sales, Jaime in finance and Fernando ( think tat was his name) sales specialist were outstanding. Highly recommend this dealership.
Mike and Mario were both very professional and knowledgeable in our recent purchase of our Sportage. I appreciate that we did not have to go through hours... of negotiations running back and forth with "let me ask the manager", and that when we said what we were looking for we were not taken on any other rides (pun intended). We drove 90 miles to see a Sportage that was priced the same new at Citrus, as it was used in our local Kia dealer with less options and a year older. Mike pointed us to exactly what we said we were looking for. For the used Kia locally it was a game of "what price can we negotiate" and "what info can we get from you?". Oh yeah, and the "you are getting warmer and in the ball park " (with the price). Mike knew exactly how to answer our questions and provide exacting information. Gosh he has so much patience!! Mario was very mellow and not at all afraid ha! on the test drive. And was able to show us all the great features this wonderful vehicle had. Thank you to both!! You both do a super job!! We purchased above the vehicle we had originally come to look at they did such a great job!! And are super pleased with the car!!
We bought a new 2018 Sportage last night, making this our fourth KIA, but our first at Citrus KIA. Tom greeted us on the lot and we were very impressed... on how he knew the product as well as inventory. Gnome was present to mentor the transaction making it the best ever. We will always shop Citrus Kia !!