Joe Machens Volkswagen

4.6
(1,311 reviews)
Visit Joe Machens Volkswagen
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
New (573) 615-1110 (573) 615-1110
Used (573) 615-0964 (573) 615-0964
Service (573) 615-0955 (573) 615-0955

Inventory

See all 81 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2017.
We'll make sure your experience at our dealership exceeds all expectations. Meet with a member of our professional and knowledgeable sales staff today to learn about the Power of German Engineering. We offer a selection of almost 300 new Volkswagen vehicles. From the iconic Beetle to the family-friendly and luxurious Toureg we can help you find a "Das Auto" to meet your lifestyle. Because we are part of Joe Machens Dealerships we can offer you one of the largest selections of pre-owned vehicles in the mid-west. Choose from our inventory of over 2000 pre-owned including a great selection of WorldAuto Certified Pre-owned Volkswagen vehicles.
At Joe Machens Volkswagen of Columbia excellent customer service is always our #1 priority.

Service center

Phone number (573) 615-0955

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

View all 19 employees View less employees

Reviews

4.6
(1,311 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Joe Machens Volkswagen from DealerRater.

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5.0

The service staff was very friendly. They were very...

The service staff was very friendly. They were very reliable, had excellent communication, and the service was fast.

5.0

JC (please forgive if that wasn't his name, health issues...

JC (please forgive if that wasn't his name, health issues cause memory issues haha) and the crew were fantastic, and we're able to warranty out my tumbler and replace my keys at no cost. They truly took care of me as a customer.

5.0

Very friendly and informative Service is also very...

Very friendly and informative Service is also very professional and informative Gave us information on a service department closer to where we live

5.0

The sales representative Sam Torseen was courteous and...

The sales representative Sam Torseen was courteous and professional. He was patient and negotiated in a respectful manner.

4.0

The sales side is fine, I have a problem with service. I...

The sales side is fine, I have a problem with service. I was in for a oil change. The service person set my seat all the way back and didn’t at least make the effort to set it back to the approximate beginning position. AND changed all the mirrors.

5.0

Best service center I have ever experienced. They are...

Best service center I have ever experienced. They are honest and do their best to give you the best price out the door.

5.0

Superb supportive understanding quick careful diagnosis...

Superb supportive understanding quick careful diagnosis and very beneficial immediate attention. Thank you for answering my call and for encouraging me to come in. Terrific!

5.0

The staff are very polite and attentive. They went above...

The staff are very polite and attentive. They went above and beyond to make sure thre was nothing further I needed done ro my car prior to leaving, due to the distance I drive to see them.

4.0

Salesperson was not pushy. Listened to what we were...

Salesperson was not pushy. Listened to what we were looking for. Took time to explain the pricing of the vehicle. Salesperson also went over the vehicle’s controls.

5.0

They’re great, whenever I have a problem you guys come to...

They’re great, whenever I have a problem you guys come to the rescue. I recently had car problems with a old car and Joe Machens was able to get me in a new car with no problems. Every time I have car problems you guys are my go to car service.

Read all 1,311 reviews