Reviews
Behlmann is the only place I really trust to work on my
Behlmann is the only place I really trust to work on my Ram truck. They are quick, efficient and offer a fair price. Even the price of an oil change is hard to beat— couldn’t do it myself any cheaper.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They did what they said they would.
They did what they said they would. That's Priceless. Jim in service knows his stuff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Michael novacivh, dealership salesman told me on Facebook
Michael novacivh, dealership salesman told me on Facebook a Dodge Durango had a five year powertrain warranty. After spending two days and getting a hard hit to my wife’s credit and driving two hours. He then notifies me that the vehicle in fact has no warranty. We were actually trading in a brand new 2023 vehicle for this vehicle and this was a very unfortunate and horrible experience. We feel that the Bheaman Chrysler Dodge dealership family let us down and was dishonest in their practices. if the GM would’ve made some attempt to make up for the mistake, we would’ve probably still bought the vehicle with obviously the warranty we were promised. But he did nothing but apologize and refused to give the warranty promised. So sick of such dishonesty.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Rachel, Your feedback is very important to us. I would like the chance to speak with you about your recent experience with our Sales Team, regarding the vehicle you were interested in. Please email me your contact information at your earliest convenience. Sincerely, Brooks Winner Manager brooksw@behlmann.com
I purchased an oil change package from them and used 1 of
I purchased an oil change package from them and used 1 of the oil changes for my pickup. I traded vehicles shortly thereafter and just took my new pickup in for an oil change. When I checked in I specifically told them that "I have an oil change package, but this is a new truck that you have not seen before." Mike did not say anything at that time, but when I checked out I was told that the oil change packages are not transferrable between vehicles. Mike should have said something when I was checking in, not after the work was completed. The he had the gall to tell me that this is printed on my receipt, which was in the old truck that I sold 4 months ago. I have purchased 3 of these packages from them in the past and never once did Jill or anyone else who sold me a package say anything about it not being transferrable. This is nothing more that theft by omission. I've always put up with the attempted up-sales and add-ons, but I will never trust them again.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, Customer satisfaction is a top priority for us as well as offering five-star service to our customers. I would like the opportunity to speak with you about your experience with our Service Team regarding the oil change package you purchased and the level of customer service you received. Would you please email me your preferred contact information at your convenience so we may discuss this further? Thank you, Brooks Winner Manager brooksw@behlmann.com
I would love to discuss this issue with you. I have provided you with my contact information 3 times, but you have yet to contact me. I will email my contact information to you again form my personal email account. Brad Green
Tyler in Sales and Jim in Finance were both great to work
Tyler in Sales and Jim in Finance were both great to work with. Living in St Louis County had some concerns about going out to Troy to buy a Jeep Gladiator but glad I made the trip. Vehicle transaction fee was much less than what I was quoted in St Louis. Vehicle was as clean as appeared in pictures. Very happy with my purchase.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great rating and review. We are happy to see that you had an awesome car-buying experience at Behlmann Chrysler Dodge Jeep Ram. Congratulations on the new car!
The staff at this dealership are the kindest and most
The staff at this dealership are the kindest and most efficient I have ever dealt with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, you don't know how much your fantastic review means to us here at Behlmann Chrysler Dodge Jeep Ram. It's our pleasure to provide the best possible service to our customers. We thank you for your business and look forward to seeing you again.
Tyler was a great salesman informed and never once did I
Tyler was a great salesman informed and never once did I feel pressured to buy everybody was helpful and very nice they even said we could bring our dog an we did
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us this wonderful review, we here at Behlmann Chrysler Dodge Jeep Ram appreciate it. Nothing pleases us more than reading how much you enjoyed working with our Sales Team. Congratulations on your new vehicle. We look forward to welcoming you back for any future needs.
The salesman's are all friendly and helpful.
The salesman's are all friendly and helpful. I get both of our cars served there, Jake is the service manager and is so good at what he does. The upper management are good to work with. My wife and I have bought 2 cars from them both times was a wonderful experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kenny, thank you for your amazing five-star review. Nothing pleases us more than knowing our Sales, Service, and Management Teams repeatedly provide a wonderful experience to our customers. If we can be of any future assistance, please don't hesitate to contact us at Behlmann Chrysler Dodge Jeep Ram.
Very pleased with the service we received, all of the
Very pleased with the service we received, all of the information provided to us made the experience easy & seemless
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jake is Awesome every time I show up he gets me settled
Jake is Awesome every time I show up he gets me settled in and ready to go no problems always quick and easy
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair