Joe Machens Mazda Mitsubishi

4.5
(564 reviews)
Visit Joe Machens Mazda Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:30pm
Sunday Closed Closed
New (573) 355-9704 (573) 355-9704
Used (573) 355-5193 (573) 355-5193
Service (855) 969-6269 (855) 969-6269

Inventory

See all 91 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2020.
Joe Machens Mazda Mitsubishi is a full-service new and used car dealership in Columbia, Missouri that proudly serves drivers from all over Missouri and surrounding states. With over a thousand new and used cars for sale on-site at Joe Machens at any given time, car buyers are sure to find a new Mazda, new Mitsubishi or pre-owned vehicle to drive home at a competitive price. Our finance staff proudly caters to new and used car buyers of all credit backgrounds. Our service center boasts factory-trained and ASE Certified technicians to handle all of your car's maintenance needs!
At Joe Machens Automotive Group, our goal is to treat you so well that you will never do business elsewhere.

Service center

Phone number (855) 969-6269

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:30pm
Sunday
Closed

Meet our employees

View all 15 employees View less employees

Reviews

4.5
(564 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

5.0

Zeke Was great to work with . I would love to send all of...

Zeke Was great to work with . I would love to send all of my family and freinds to him for all of my car buying needs. The best dealership to work with , and Zeke is Phenomenal.

Dealer response

Thank you so much!! Congrats on your new to you car!

5.0

Always great service. Attentive to my needs. Nice clean...

Always great service. Attentive to my needs. Nice clean waiting room. I appreciate the coffee machine. Thank you once again for the great service you provide!

Dealer response

Thank you so much, Michael! We appreciate the positive feedback!

4.0

Sean was our sales person. He was friendly and took care...

Sean was our sales person. He was friendly and took care of all our needs to make the purchase of a used vehicle. I would recommend him.

Dealer response

Thank you so much, Joe! We appreciate the kind words, enjoy the car!

5.0

I bought my 2017 CX5 b4 moving to Columbia. Machens has...

I bought my 2017 CX5 b4 moving to Columbia. Machens has given me excellent service despite me purchasing from another dealer. Always answer my questions and offer suggestions to save me money and keep my CX5 in top condition.. I would them to my friends.

Dealer response

Thank you so much for your kind words of our service department, we really appreciate it!

4.6

The customer service reps were great. Very attentive and...

The customer service reps were great. Very attentive and took time to explain my options and answer my questions. I’ve been there in the past where this wasn’t the case. They seem to have a really good team now.

Dealer response

Aww, thank you so much for your kind words, it means so much to us!

4.0

The people that were working were courteous and helpful...

The people that were working were courteous and helpful and they serviced my car and answered all of my questions. I did hear an employee state that they were short staffed. Probably recovering from the pandemic.

Dealer response

Thank you so much for your kind words of our service department, we really appreciate it!

5.0

Great people! They have serviced my car since 2011. None...

Great people! They have serviced my car since 2011. None of the people listed below still work in the service department! I dealt with Jeff Bennett and Sharon Knobel. They were awesome!

Dealer response

Thank you so much for your kind words, we are glad that our service department has been so great to work with the last 10 years!!

5.0

Great people. I can always count on them to do a great...

Great people. I can always count on them to do a great job. I love that I can make an appointment in advance and the coupons are automatically applied.

Dealer response

Aww, thank you so much for your kind words about our service department, we really appreciate it!

5.0

I had a very good experience with them. Zeke was great to...

I had a very good experience with them. Zeke was great to work with. I got the car I wanted at a great price. Thanks!

Dealer response

Woo! We love it, enjoy the new to you car!

3.2

They helped my son get a car and I co-signed. Horrible...

They helped my son get a car and I co-signed. Horrible communication with me. I went online to complete a finance application and nobody called me. I never even spoke with anyone until after my son called me the next day and said his salesman told him I had co-signed. I had to reach out to the dealership myself to find out the details. They just took my application, assumed it was for my son, didnt inform me of the interest rate, or whether I would accept it. At signing, I wasn’t present snd waited by my computer to DocuSign, which is what I had been told. My son called a little later from his car and said everything was finished. Yesterday, I was at work and I received a call mid afternoon from a guy who said he was from Machens and had paperwork to sign. He was at my house. I live 2 hours away! Not a single person contacted me beforehand to schedule anything or to find out if I’d be home. I travel for work and luckily wasn’t too far away so we were able to meet.

Dealer response

Thank you for letting us know about your car purchase, we appreciate it. It appears that we should have done a better job in several areas. Dealerrater displays only your user name for your privacy. Our General Manager, Steve, requested that you email him your full name and contact information. He would like to look into this further for you. His email is snagel@machens.com. Our apologies, we never want to disappoint our customers.

Read all 564 reviews