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My Car Store

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (27 reviews)
Sales hours:
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (27 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I bought my suburban 5 months ago at My car store it has

I bought my suburban 5 months ago at My car store it has been a reliable vehicle. I did have to fix some stuff like radiator and get my brakes changed just like regular maintenance in any used vehicle. Other than that its been working great i have driven out to the state of Ohio from dallas and has given me no problems. I recommend this dealership.

I bought my suburban 5 months ago at My car store it has

I bought my suburban 5 months ago at My car store it has been a reliable vehicle. I did have to fix some stuff like radiator and get my brakes changed just like regular maintenance in any used vehicle. Other than that its been working great i have driven out to the state of Ohio from dallas and has given me no problems. I recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Hi my names jamarious I got my Malibu from these guys

Hi my names jamarious I got my Malibu from these guys yesterday great customer service! Come get yours today you’ll love it!

Hi my names jamarious I got my Malibu from these guys

Hi my names jamarious I got my Malibu from these guys yesterday great customer service! Come get yours today you’ll love it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Lies

Lies lies lies. Was told they report credit found out they don't. Talking about a letter of credit. That don't help my score. Oh waiting 3.5 months for my plates

Lies

Lies lies lies. Was told they report credit found out they don't. Talking about a letter of credit. That don't help my score. Oh waiting 3.5 months for my plates

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 2.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Don't do business

I am currently looking for a good reliable car to get to and from work and these reviews are by far worse than I've ever seen OMG so I will not be going to these ppl for anything geesshh

Don't do business

I am currently looking for a good reliable car to get to and from work and these reviews are by far worse than I've ever seen OMG so I will not be going to these ppl for anything geesshh

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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You you cannot get a good car here

Take your income tax and go somewhere else while you have the opportunity don't waste your time and don't be in a rush they don't care about you just want your money and you're stupid if you try anyways remember as a mechanic named Greg he doesn't care about you or your family or your car

You you cannot get a good car here

Take your income tax and go somewhere else while you have the opportunity don't waste your time and don't be in a rush they don't care about you just want your money and you're stupid if you try anyways remember as a mechanic named Greg he doesn't care about you or your family or your car

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Help me please

I went to my car store and purchased a 2014 Ford Focus and honestly I been having problem with the transmission every since I got the car and the whole time I had the car, my car store employee gave me the run-around for months when asked to get my car fixed ( I had a six month warranty on the transmission) the mechanic called after my 6 months warranty was over after they gave me the run-around the whole six months before about the car and says that I would have to pay out of pocket to get it fix I think it’s one the most horrible places to get a car from because the timing of everything,I asked almost a week ago to get my car towed for repair and they are giving me the run-around again, I was told to call and asked for a certain person but when I did, it’s either he on break or he have went home, I was told he was going to call me back about the car I never receive a call back ever with this dealership I wish they would do better I am a loyal customer to them and I haven’t missed payments until now because of this incident

Help me please

I went to my car store and purchased a 2014 Ford Focus and honestly I been having problem with the transmission every since I got the car and the whole time I had the car, my car store employee gave me the run-around for months when asked to get my car fixed ( I had a six month warranty on the transmission) the mechanic called after my 6 months warranty was over after they gave me the run-around the whole six months before about the car and says that I would have to pay out of pocket to get it fix I think it’s one the most horrible places to get a car from because the timing of everything,I asked almost a week ago to get my car towed for repair and they are giving me the run-around again, I was told to call and asked for a certain person but when I did, it’s either he on break or he have went home, I was told he was going to call me back about the car I never receive a call back ever with this dealership I wish they would do better I am a loyal customer to them and I haven’t missed payments until now because of this incident

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My best place to buy a car

I have bought 4 vehicles from this place all the people that work there are very professional my last vehicle had some trouble but they were there to repair it and get me back on the road just be sure to look at the vehicles before you buy or sign papers and tell them what you find and most of the time they will fix it I would totally recommend buying cars from these people I will buy a number 5 car I can't say anything bad at this time for this car lot I am totally impressed thank you all the people that work there

My best place to buy a car

I have bought 4 vehicles from this place all the people that work there are very professional my last vehicle had some trouble but they were there to repair it and get me back on the road just be sure to look at the vehicles before you buy or sign papers and tell them what you find and most of the time they will fix it I would totally recommend buying cars from these people I will buy a number 5 car I can't say anything bad at this time for this car lot I am totally impressed thank you all the people that work there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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NEVER Do Business with "The Car Store."

I rate them 1 star because I am FORCED to select at least one star - service rating and business practices are rated a hard ZERO. DO NOT BUY A CAR FROM "MY CAR STORE" if you are looking for a quality car backed by good, quality customer service - these things DO NOT exist within this business. They DO NOT extend the same friendly service once the vehicle purchase is complete. Although we have NEVER authorized automatic drafts, on multiple occasions they have drafted our account for car payments. After reassuring us that ALL of our card numbers have been deleted from their system, yet another unauthorized payment has posted to our account. Deceptive business practices at their best/worst.

NEVER Do Business with "The Car Store."

I rate them 1 star because I am FORCED to select at least one star - service rating and business practices are rated a hard ZERO. DO NOT BUY A CAR FROM "MY CAR STORE" if you are looking for a quality car backed by good, quality customer service - these things DO NOT exist within this business. They DO NOT extend the same friendly service once the vehicle purchase is complete. Although we have NEVER authorized automatic drafts, on multiple occasions they have drafted our account for car payments. After reassuring us that ALL of our card numbers have been deleted from their system, yet another unauthorized payment has posted to our account. Deceptive business practices at their best/worst.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I do not recommend any one to buy a car from this

All of the my car store all all worst they lie and they take your money and if you are not paying attention what you sign they still got you and over priced for the car. Sell you junk first time dealing and will be the last time . Money hungry do not buy a car from this big rip off company. P

I do not recommend any one to buy a car from this

All of the my car store all all worst they lie and they take your money and if you are not paying attention what you sign they still got you and over priced for the car. Sell you junk first time dealing and will be the last time . Money hungry do not buy a car from this big rip off company. P

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Myself

I wouldn't recommend anyone buy call my car store they lie to you and don't tell the truth go somewhere else better deal I guarantee you that

Myself

I wouldn't recommend anyone buy call my car store they lie to you and don't tell the truth go somewhere else better deal I guarantee you that

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We deeply regret your experience and would love a chance to rectify the issue. We are guessing you didn't buy a vehicle, but have poor remarks in customer service, buying process and quality of repair. We are a little confused by this review, and would love a chance to hear your issues. Merry Christmas and Happy New Year to you.

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