Bill Knight Ford

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Inventory

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Reviews

4.5
(48 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

New Vehicle Purchase

My experience at this dealership was excellent. I came in looking for a new vehicle and found the perfect vehicle with the help of Chris Teer. Extremely friendly and helpful environment. No pressure at all. Would definitely recommend this to anyone looking for a vehicle to purchase.

Dealer response

Hi Brett, thank you for your kind review; we are happy to pass along your comments to Chris Teer here at Bill Knight Ford of Stillwater! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

5.0

Quickest vehicle purchase yet

Wasn?t looking to buy, the offer was much more than we expected

Dealer response

Hi Cairene, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

4.0

2010 Chevy 2500 HD

Found this truck online, was a bit nervous about traveling 400 miles to purchase. Jeff Hubert assured me that it was in good mechanical condition, He personally checked it out and talked to service tech that performed the service on it. On arrival and my inspection it was more than i had expected. Thanks Jeff!

Dealer response

Hi Scotty, we're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

5.0

Bronco buyer

Bryson was the sales guy and he also sat with us through the financial process. He was awesome. Very professional but still personable enough that we felt very comfortable and not rushed or anything.

Dealer response

Hello Cheyenne, we're happy you found our staff to be so supportive during your experience here at Bill Knight Ford of Stillwater. We are always more than happy to assist you if anything else comes up. Take care!

5.0

Ford F-150

Very knowledgeable sales staff, friendly and customer satisfaction a top priority. Highly recommend.

Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Knight Ford of Stillwater. Please let us know if there is anything else we can do for you; we are more than happy to help!

1.7

Bill Night Ford

5/6/21 I bought a 2006 Honda Odyssey Van the Vaule range $1,880-$6,463 low to hi. this car wasnt the cleanest or in good shap paint chips and frount bumper lest side loose and skuff up I now feel i paid 900 to much rang should been around 3,500 4,000 the Van has a oil leak we notice it on day 3. I paid $5,000 plus my trade-in was a 2004 Nissan Tian pickup -$1,500 finace $3,500 and its 5/20/21still no papers or contract. i have only a week left until tag office,

1.0

Very Very Poor Service.

My experiance with the service department was horrible. I own a 2003 ford lightning. For those that dont know, a lightning has a high performance motor. Its super charged. So its not a typical motor. Its allways had mobil 1 synthetic oil. Untill now. I could ramble on about how the service addvisors fail to listen, or how my starter suddenly goes out while in thier shop. But i wont. It was a very unpleasant experiance. Ive been to good ford service departments for years, this one failed nine ways to sunday. Im quite sure the service people are good people. But that dont feed the bulldog. We all have choices about who works on our cars. My addvice, steer clear of this service department.

4.5

Got some pretty wheels

Still waiting for my windshield to be replaced, but otherwise I enjoyed working with this dealership and buying the car I wanted!!

Dealer response

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help! Take care!

1.0

Bad service

Really bad service and not recommended at all , took my vehicle to get fixed . when i went back to pick It up it still had the same issues , never going to that place again

Dealer response

Sorry for your frustration on this one. I understand you have been in contact with our service department and we have you scheduled in for Monday. If there are any open issues, please let us know directly. You can contact our General Manager, Andy Hodges, on 405-533-8710 or ahodges@billknightauto.com or feel free to contact me directly on 918-526-2301 or bknight@billknightauto.com. Thanks for letting us know and we look forward to resolving the issue. Bill Knight

1.5

Very Disappointing - Buyer Beware

I purchased a used, 2013 Ford Explorer at Bill Knight Ford in Stillwater in November 2019. Today was the first day I needed the A/C. I turned it on and it blows hot air. I called the dealership, only to be told they would need 2 days to diagnose the problem, and I would be charged $125-150 per hour for them to diagnose the problem, and that it wasn't under warranty. I am beyond disappointed in their response and deeply regret doing business with Bill Knight Ford of Stillwater. I feel as though they knowingly sold this vehicle in November, fully aware of the non-functioning A/C. Their refusal to even attempt to make this right will keep me from ever returning to this dealership. Buyer beware.

Read all 48 reviews