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Bill Knight Ford

(129 reviews)

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(129 reviews)

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Everyone very helpful, Chris provided great information and assistance. I was actually looking at another dealership and my son said I should give this dealership a chance. Really glad I listened to him every thing he said they would be.

Everyone very helpful, Chris provided great information and assistance. I was actually looking at another dealership and my son said I should give this dealership a chance. Really glad I listened to him every thing he said they would be.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great customer service. Carey went above and beyond buy showing us all the features on the vehicle before we drove off the lot.

Great customer service. Carey went above and beyond buy showing us all the features on the vehicle before we drove off the lot.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Karla, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

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Everyone was friendly and told me step by step what my car needed And I didn't have to wait long..I will be back. Brian was a great help. Thank you

Everyone was friendly and told me step by step what my car needed And I didn't have to wait long..I will be back. Brian was a great help. Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We’re glad Brian and the team made everything clear and quick for you! Thank you for choosing Bill Knight Ford of Stillwater. We look forward to your next visit!

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This has to be by far the best service department I have ever dealt with. They got me right in addressed all the issues I had and got me right out. There was great communication, fast and friendly. I’ll be back.

This has to be by far the best service department I have ever dealt with. They got me right in addressed all the issues I had and got me right out. There was great communication, fast and friendly. I’ll be back.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for sharing your experience! We are thrilled to hear our service team took such great care of you. We look forward to your next visit. Have a wonderful day! - The Bill Knight Ford of Stillwater Team

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Service department helpful and friendly. Great job. Jim was willing to answer all my questions. I am confident my pickup is in proper condition and has no issues.

Service department helpful and friendly. Great job. Jim was willing to answer all my questions. I am confident my pickup is in proper condition and has no issues.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're delighted to hear our team provided friendly and helpful service and answered all your questions. Drive safely, and we hope to welcome you back to Bill Knight Ford of Stillwater!

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Asked them to park my car inside when they said they were keeping it for another night and did not hear anything back. I later on went to go and see if they did and it was parked in the way back by the wrecked vehicles. Was not happy about this.

Asked them to park my car inside when they said they were keeping it for another night and did not hear anything back. I later on went to go and see if they did and it was parked in the way back by the wrecked vehicles. Was not happy about this.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for sharing your concerns. We apologize for the miscommunication regarding your car's parking location. Your feedback is important to us, and we will ensure this doesn't happen again. Please feel free to reach out if there's anything else you'd like to discuss. Best, Andy Hodges - General Manager - 405-533-8710

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didn't keep their word selling a pick up went through the whole deal was ready to pick it up and they sold it out from underneath me wouldn't trust them further than a rattlesnake at dark! Totally untrustworthy!

didn't keep their word selling a pick up went through the whole deal was ready to pick it up and they sold it out from underneath me wouldn't trust them further than a rattlesnake at dark! Totally untrustworthy!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

I am very disappointed to learn that we didn't meet your expectations. I'd like to learn more about what happened here so that I can look into it. Would you please give me a call so that we can discuss this further? Thank you, Andy Hodges - General Manager - 405-533-8710

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They worked on my truck. Got in in timely manner. Found the problem. And I had my truck back in just a few days..Everyone I dealt with were very informative and pleasant. Thank you.

They worked on my truck. Got in in timely manner. Found the problem. And I had my truck back in just a few days..Everyone I dealt with were very informative and pleasant. Thank you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Larry and Linda, we're happy to hear our team got your truck back to you so quickly! Thank you for choosing Bill Knight Ford of Stillwater and for sharing your support!

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I had a great buying experience with Bill Knight Ford in Stillwater and with salesman David Cole. It was a no pressure experience and I left with a truck that exceeded my expectations for the price. Highly recommend doing business there!

I had a great buying experience with Bill Knight Ford in Stillwater and with salesman David Cole. It was a no pressure experience and I left with a truck that exceeded my expectations for the price. Highly recommend doing business there!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Michael, we're so pleased to hear about your experience with David Cole and our team! Thank you for choosing Bill Knight Ford of Stillwater and for your kind words. We hope you enjoy your new truck! Safe travels!

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Very easy to work with. Addressed my needs. Answered any questions I have and made the process super simple.

Very easy to work with. Addressed my needs. Answered any questions I have and made the process super simple.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Ryan, we're so happy to hear you had a smooth and easy experience here at Bill Knight Ford of Stillwater. Thanks for choosing us!

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