Piazza Volkswagen of Langhorne

i seen a car for sale here and emailed them and when they got back to me they raised the price $1000. when i sent them a screen shot of there ad they still... didn't honor it talking about splinting the difference... when the car has been on there lot for 86 days and on Cargurus for 183 days now they want to go up SMH

My boyfriend and I test drove a CPO VW Tiguan on Saturday with Rob Soll. He was nice enough, he was kind of rude when we brought up interest rates but... whatever, he’s a sales guy, we get it. This was our first day of test driving cars and we were upfront and honest with Rob and he understood and was not pushy at all. We gave Rob a call today (Monday) to let him know we got pre-approved to purchase the Tiguan and asked if it was available. Rob confirmed the car was available and had us update our insurance, send our identification among other things. He let us know the car was reserved and would be getting washed before we came to finalize the sale at 6pm. We drove 40 minutes from Philly to Langhorne to be greeted by the same four salesmen who swarmed us on Saturday before realizing that VW had (for whatever reason) assigned Rob our lead. We let them know we were there to meet with Rob and that we were buying the white Tiguan. After waiting in an uncomfortable and sterile-like showroom for fifteen minutes, a new salesman appears and says Rob is busy with two other clients and he’d be taking over (weird.) Manny (new salesmen) proceeded to let us know THE CAR SOLD EARLIER THAT DAY. Rob refused our calls, didn’t respond to our texts, as Manny assured us he was here to help and would make things right. I wish we had left right then and there. Unfortunately, we fell victim to the disgusting car salesmen BS Manny was pulling and were convinced that test driving the (higher end trim) Tiguan that was still available on the lot. Once back in the showroom, Manny, his sales manager and the rest of the joe-schmo schmucks working at this dealership proceeded to give us the runaround. After the third back and forth, we finally got up and left. Overall this was the most horrible experience I’ve had in terms of car shopping. We have decided to buy a brand new 2020 SEL from VW of Cherry Hill and are much more satisfied with the level of professionalism and respect we got there than at Piazza VW of Langhorne.

This dealer is horrible. They are clueless about the features on their new vehicles. I knew more than the sales guy. Their manners answering the phone... and treatment during my visit there was as dry as a glass of bad red wine. If this is their customer service before I'm buying a vehicle i can only imagine how bad would be if i ever need them to help me with any type of issue after I already own the car. They are not worth it. Go to a better dealer where you would be treated like royalty. North Penn dealer is recommended.

Called to ask if a Tundra had a bench seat or bucket seats since they had no interior photos. Was told on the phone it didn't have a bench seat (bench... seat is a no go for me). I drive all the way there and sure enough it had a bench seat. Looked great on the outside but the inside was a deal killer for me.

I went here to purchase a new vehicle for myself. First I was introduced to Eric who helped assist me with the starting purchase process. Eric showed me... the 2018 Volkswagen Tiguan and assisted me on a test drive he was so informative and helpful. I instantly fell in love with it. Then he introduced me to George the Senior Sales consultant who I dealt with all throughout this process. He made sure this process went smoothly, answered all my questions and just was all around very helpful . Also Steven one of the business managers was so informative, helpfuI and made sure this deal was finalized in the end. I’m extremely satisfied and I thank these three gentlemen for making this the best experience ever. This was my first time buying a new vehicle and I don’t regret it. I’m in love with my new car. I 100%recommend this place.

I bought my certified used Jetta from here 2 years ago. I have had no problems with the car, I love it! Super friendly staff only place I take it for service...