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Elgin Volkswagen

(81 reviews)
Visit Elgin Volkswagen
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed

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New (847) 982-8821 (847) 982-8821
Used (847) 805-2386 (847) 805-2386
Service (847) 805-3395 (847) 805-3395

Inventory

See all 189 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2024.
Elgin Volkswagen is Chicago's newest and most advanced Volkswagen dealership in this Chicagoland area. Whether you're in the market for a new Volkswagen or maintaining your VW our professionally trained staff is dedicated to focusing on our customer's needs and providing the best service. If you have any concerns you can contact us at (847) 428-2000. Or visit us online at www.ElginVW.com
Chicagoland's Newest and Most Advanced Volkswagen Dealer!

Service center

Phone number (847) 805-3395

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(81 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Elgin Volkswagen from DealerRater.

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It is the best and most professional dealership in the

It is the best and most professional dealership in the whole region. Erv Janicki, the Service Advisor takes his time to explain things and keeps you informed throughout the process. The Master Service Technician, Allan, is very knowledgeable and diligent at performing the service. He diagnosed the problem immediately and provided the next steps to fix the issue. The dealership is super clean and organized, and nobody is trying to sell you anything you don't need. Congratulations to the whole team!

It is the best and most professional dealership in the

It is the best and most professional dealership in the whole region. Erv Janicki, the Service Advisor takes his time to explain things and keeps you informed throughout the process. The Master Service Technician, Allan, is very knowledgeable and diligent at performing the service. He diagnosed the problem immediately and provided the next steps to fix the issue. The dealership is super clean and organized, and nobody is trying to sell you anything you don't need. Congratulations to the whole team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Great team, Tom was Great!

Great team, Tom was Great! answered all my needs love my new car, Thank you guys

Great team, Tom was Great!

Great team, Tom was Great! answered all my needs love my new car, Thank you guys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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At the beginning everything was perfect but at the time

At the beginning everything was perfect but at the time to pick up the service requested was not done or not in the paperwork described, he had to go and ask for results in top of that bill was not correct and even though I told him it was correct he insisted it was right until he used a calculator and noticed what he was arguing was wrong, yes he apologized but there two big mistakes for a dealership as good as yours, sorry I am not coming back. Thank you

At the beginning everything was perfect but at the time

At the beginning everything was perfect but at the time to pick up the service requested was not done or not in the paperwork described, he had to go and ask for results in top of that bill was not correct and even though I told him it was correct he insisted it was right until he used a calculator and noticed what he was arguing was wrong, yes he apologized but there two big mistakes for a dealership as good as yours, sorry I am not coming back. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best car dealership experience- from test drives to final

Best car dealership experience- from test drives to final purchase. We were treated with no pressure and respect.

Best car dealership experience- from test drives to final

Best car dealership experience- from test drives to final purchase. We were treated with no pressure and respect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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From the time I walked in to the dealership, to the

From the time I walked in to the dealership, to the purchase of the vehicle, the staff was attentive, easy to work with!! George, my salesman was always available and Suha the general manager made everything easy! I’ll definitely keep this dealership in mind when it’s time to upgrade my VW! I’ve been driving VWs for 15 years and love them. Elgin VW did everything I asked for and the local dealership in my town wouldn’t even come close to the price! Way to go George and Suha!! Great to work with!! Love my new Tiguan!

From the time I walked in to the dealership, to the

From the time I walked in to the dealership, to the purchase of the vehicle, the staff was attentive, easy to work with!! George, my salesman was always available and Suha the general manager made everything easy! I’ll definitely keep this dealership in mind when it’s time to upgrade my VW! I’ve been driving VWs for 15 years and love them. Elgin VW did everything I asked for and the local dealership in my town wouldn’t even come close to the price! Way to go George and Suha!! Great to work with!! Love my new Tiguan!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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I was extremely happy with the staff at Elgin Volkswagen.

I was extremely happy with the staff at Elgin Volkswagen. I will definitely be buying another car from them.

I was extremely happy with the staff at Elgin Volkswagen.

I was extremely happy with the staff at Elgin Volkswagen. I will definitely be buying another car from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2019 Jetta was towed in got a flat tire.

2019 Jetta was towed in got a flat tire. The car was already brought in by 7:30 AM. Quick, fast service.

2019 Jetta was towed in got a flat tire.

2019 Jetta was towed in got a flat tire. The car was already brought in by 7:30 AM. Quick, fast service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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You Answered all my questions and delivered the car back

You Answered all my questions and delivered the car back on time. Good job Nate!

You Answered all my questions and delivered the car back

You Answered all my questions and delivered the car back on time. Good job Nate!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great dealership, from sales to service they are always

Great dealership, from sales to service they are always very professional and accommodating to all your needs

Great dealership, from sales to service they are always

Great dealership, from sales to service they are always very professional and accommodating to all your needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Never purchased a vehicle here, use them for service

Never purchased a vehicle here, use them for service numerous times. Great friendly staff, very knowledgeable, nice clean facility and waiting room. Highly recommend them.

Never purchased a vehicle here, use them for service

Never purchased a vehicle here, use them for service numerous times. Great friendly staff, very knowledgeable, nice clean facility and waiting room. Highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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See all 81 reviews