Elgin Volkswagen

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM

Elgin Volkswagen Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2015

Elgin Volkswagen is Chicago's newest and most advanced Volkswagen dealership in this Chicagoland area. Whether you're i

...

n the market for a new Volkswagen or maintaining your VW, our professionally trained staff is dedicated to focusing on our customer's needs and providing the best service. If you have any concerns, you can contact Chris Moran, our General Sales Manager at (847) 428-2000. Or visit us online at www.ElginVW.com

"Chicagoland's Newest and Most Advanced Volkswagen Dealer!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
40 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 12, 2019

    When arrive for my appointment for service We were greeted and process right away and our wait time was in less then a hour. Was very pleased

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    Dealer Response

    Thanks, Teresa! Drive safe :) See you next time.

  • 5.0 out of 5
    September 12, 2019

    The salesperson was very warm and friendly, patiently answered our many, many questions and was very helpful introducing me to the car.

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you, Kathleen :)

  • 5.0 out of 5
    September 12, 2019

    I appreciate all the hard work and communication Rob and Jonathan put in to help me. I talked to Rob for one week straight and he didn’t give up

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks, Jasmine! Glad to help!

  • 4.0 out of 5
    September 11, 2019

    Very open with the drop off time. The pick up process needs improvement. Never had a problem with the repairs.

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    Came in for service or repair
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    Dealer Response

    Thanks, Don! We will give the pick up process a look and see what we can do to make it easier. Thank you!

  • 5.0 out of 5
    September 10, 2019

    Customer service is top notch! Had my vehicle serviced and out the door in a timely manner. Will definitely continue to bring my vehicle here for future... work/maintenance!

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    Came in for service or repair
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    Dealer Response

    Thanks, Anthony! Glad to hear it! See you next time. Thank you!

  • 5.0 out of 5
    September 10, 2019

    It was a very quick process compared to the hours you would spend at other dealers. AJ did a fantastic job, made the process simply easy

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks, Kris! Congratulations! See you for your oil changes!

  • 5.0 out of 5
    September 10, 2019

    I was impressed with the professional service and the clean and friendly atmosphere. My car was serviced in the amount of time that was estimated.

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks, Doug! See you next time :)

  • 5.0 out of 5
    September 10, 2019

    Able to conduct business over the phone and not have to play all the games that are associated with most dealerships.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks, Merle! We try to make car buying convenient! Congratulations!

  • 5.0 out of 5
    September 10, 2019

    Everything was a great experience, would definitely be buy at Elgin Volkswagen for now on and only at Elgin Volkswagen

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks, Alberto! We appreciate you!

  • 5.0 out of 5
    September 9, 2019

    Jeff was really a pleasure to work with. NO pressure and very accommodating. Got us right into a test drive without needing to gather all our personal... info first. He helped expedite to process substantially. Very genuine and nice guy.

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks, Denise! Congratulations! Drive safe :)

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