Reviews
Write a reviewGreat salesman and a very nice place.
Great salesman and a very nice place. The van was in excellent condition, and the process was smooth. I recommend.
Great salesman and a very nice place.
Great salesman and a very nice place. The van was in excellent condition, and the process was smooth. I recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I bought a van 4 yrs ago for 74,000 dollars.
I bought a van 4 yrs ago for 74,000 dollars. We replaced the antifreeze reservoir 3 times. Just a few annoying issues. We no longer need the van after our son passed away. I asked if they would buy it back. They offered me 20,000. I guess it depreciated 54,000
I bought a van 4 yrs ago for 74,000 dollars.
I bought a van 4 yrs ago for 74,000 dollars. We replaced the antifreeze reservoir 3 times. Just a few annoying issues. We no longer need the van after our son passed away. I asked if they would buy it back. They offered me 20,000. I guess it depreciated 54,000
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchased a Rollx van
Purchased a RollX conversion of a Pacifica with less than a 1,000 miles. The batteries had to be replaced so it was easier to remove the air cleaner box to get the batteries out. The air cleaner box was forced into position so hard that RollX had broken the mount and jury rigged the broken mounting tab by putting numerous washers and a rubber gasket to keep the air cleaner box secure. Under the air cleaner box is the lift plates that they use to get clearance on the front end. The plate was not painted and rusting to the point that it was pitting. It may have been an old plate that was already rusting that had laid in the shop for some time. I can only speculate. There were latex gloves stuck to the air box and had they fallen off would have landed on the exhaust and would have probably caught on fire. There were numerous spacers, bolts and washers laying around on top of the various components in the engine compartment. The caps to the headlights used to adjust the headlights were laying in the engine compartment. The bolts on the passenger side for the lift plates were rusted. The plate on that side has paint. I contacted RollX on all these issues weeks ago and sent them the pictures of the poor quality control. These are all issues that happened before the vehicle left their facility. Even after sending pictures of the rust, gloves, bolts, spacers, headlight caps and shoddy work they didn't take any ownership of the issues. The inside of the vehicle is good workmanship. The stuff not visible in the engine compartment was a disaster waiting to happen. Their was no pride or ownership inside the engine compartment even when I confronted them with the issues and the images.
Purchased a Rollx van
Purchased a RollX conversion of a Pacifica with less than a 1,000 miles. The batteries had to be replaced so it was easier to remove the air cleaner box to get the batteries out. The air cleaner box was forced into position so hard that RollX had broken the mount and jury rigged the broken mounting tab by putting numerous washers and a rubber gasket to keep the air cleaner box secure. Under the air cleaner box is the lift plates that they use to get clearance on the front end. The plate was not painted and rusting to the point that it was pitting. It may have been an old plate that was already rusting that had laid in the shop for some time. I can only speculate. There were latex gloves stuck to the air box and had they fallen off would have landed on the exhaust and would have probably caught on fire. There were numerous spacers, bolts and washers laying around on top of the various components in the engine compartment. The caps to the headlights used to adjust the headlights were laying in the engine compartment. The bolts on the passenger side for the lift plates were rusted. The plate on that side has paint. I contacted RollX on all these issues weeks ago and sent them the pictures of the poor quality control. These are all issues that happened before the vehicle left their facility. Even after sending pictures of the rust, gloves, bolts, spacers, headlight caps and shoddy work they didn't take any ownership of the issues. The inside of the vehicle is good workmanship. The stuff not visible in the engine compartment was a disaster waiting to happen. Their was no pride or ownership inside the engine compartment even when I confronted them with the issues and the images.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bad van
I brought a 2012 van and it's been nothing but trouble. Had van since Feb and only been able to use it 6 weeks this whole time. It's in the shop mostly. Costing more money. So far I paid over 5000, and now the head is giving out. Quoted 2000 to fix it.
Bad van
I brought a 2012 van and it's been nothing but trouble. Had van since Feb and only been able to use it 6 weeks this whole time. It's in the shop mostly. Costing more money. So far I paid over 5000, and now the head is giving out. Quoted 2000 to fix it.
- Customer service 2.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
worst van ever
bought 2012 van there 5 years pay $52k the worst van ever every thing had to get rebuilt 3 times the rear end fell out twice rear trail arm kept breaking between the $600 month payment and $2000 a month in repairs never again. the people where nice till the warranty was up. Should of sue them what a lemon.
worst van ever
bought 2012 van there 5 years pay $52k the worst van ever every thing had to get rebuilt 3 times the rear end fell out twice rear trail arm kept breaking between the $600 month payment and $2000 a month in repairs never again. the people where nice till the warranty was up. Should of sue them what a lemon.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
THE place to buy wheelchair accessible vans in US!
If anyone is looking for a high quality wheelchair accessible van dealership, this is the place! I highly recommend buying from Rollx Cans for new OR used wheelchair accessible vehicles. They specialize in scooter & lift vans, and have made the buying process extremely easy for me. I purchased a van from them and had it sent out to me all the way in Texas where I live!
THE place to buy wheelchair accessible vans in US!
If anyone is looking for a high quality wheelchair accessible van dealership, this is the place! I highly recommend buying from Rollx Cans for new OR used wheelchair accessible vehicles. They specialize in scooter & lift vans, and have made the buying process extremely easy for me. I purchased a van from them and had it sent out to me all the way in Texas where I live!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase