Venice Honda

Avoid like the Coronavirus!!! I was interested in a car they listed on the website so I called a couple of times to get more details from this dealership,... and scheduled the hour-long trip with my family this morning to come see it and drive it. Last I spoke with them, it was 7:30pm. We got a call this morning confirming that we would be arriving, and we confirmed. I even called them again to confirm info they’d need for a registration transfer. I spoke to several people, but my main points of contact were Michael and Red. They told me - this morning - they “were getting it ready for me” and they “found it in their notes” by my phone # and they “would see me soon”. When we arrived this morning we were told the car was gone. Apparently it sold last night at 8:45pm. We were given a number of clumsy excuses, including an effort to scapegoat their third party scheduler. My feeling is that at best their story shows they are willfully negligent in keeping their customers informed. At worst, they were gambling that we’d be interested in the up-sell alternative they were only too quick to offer. WHY ON EARTH DID THEY NOT CALL AFTER THEY “REALIZED IT WAS SOLD” INSTEAD OF LETTING ME DRIVE AN HOUR FOR OUR “APPOINTMENT” ? These are the shenanigans that give car salespeople a bad reputation. We can’t and won’t buy a car from people we can’t trust. They do not deserve my business or yours.

Purchased a 2019 RAV 4 . My sales man John Campbell did a excellent job. I would definitely buy another car from him, great experience. DO NOT purchase... any extras from David Simmons. He does not tell the truth. He lies. He also does not return phone calls.

Sales associate Jim Timpson was friendly, helpful, professional. Arranged for a test drive. Provided online quote. We are happy with our new vehicle, got... a price that was acceptable. Transaction was fast and convenient.

This dealership is great! The salesman Peter Geotke was very kind and professional and efficient. I would recommend this dealership to anybody buying a... Honda.

Went for a test drive and noticed the car was pulling to the right so I mentioned to the sales person Jason P. Who was very good and helpful, He agree... and told me was going to talked to the mechanic to get fix and clean the car since it was dirty. Well I got the car and while driving home I notice they NEVER fix the problem same as the car was dirty,so I went back the next day, they schedule an appointment. The day of my appointment the mechanic told me"Honda built the cars that way to pull to the right and there is nothing that I can't do". Never heard such as thing in my life, they need to get a new mechanic I know I will never go back or recommend this dealer

Vehicle was handles poorly when detailed to delivery. Cloudy day when pick it up but next day when sunny you coud see the hack job they did to the paint... job. Ask them to have dealers name off looks like they used a screwdriver to remove it. Treatment wonderful till they get your money then very poor. WILL NOT RECOMMEND this dealer to no-one in the market for a new or used car.

Just purchased vehicle in September.Had a great buying experience. Will be a continuing returning customer.