Venice Honda

It's sad when a dealership can't take responsibility for a mistake, I had a transmission fluid service done at Venice Honda only to find out the hard way when my car broke down out of state and was towed to Brown Honda in Ohio, upon inspection the Tech and service advisor Jake found the issue to be the drain plug not being tightened properly costing me over 7 grand as they had to install new transmission. Even to this day I've had zero inbound calls from this dealership after calling them multiple times so the 800 number was my only option and they assigned a case number to my situation and contacted the dealer. The case manager then reached out and said Venice Honda was denying any responsibility for this negligence so now I have to take it to court, Why would another reputable Honda dealer lie about what they found? When i got back in town I spent 20 minutes on the phone with the power tripping GM who should probably switch to de-caffeinated products-Dathan Phillips to explain my case and he was totally rude on the phone speaking over me every time i talked with a very condescending tone and raising his voice, his response was not enough photo's or evidence and that it was impossible basically calling the other dealer a liar, all while doing the side step boogie from every angle to deny everything, which its certain he will do again when responding below to my review.

Recently bought a used SUV. Dylan was my salesman. I was treated like I was buying a new vehicle. Tom, manager, made me feel welcome. Bobby, in Service , reassured me that my SUV would go thru all service and did a great job. I could not have asked for better service and friendliness from all personnel at Venice Honda. Will definitely tell my friends about the great place Venice Honda is to get a vehicle.

I recently leased a twenty twenty six passport from venice honda. The experience was terrific. Mike, the salesman was excellent at his job.He explained each car I was looking at in a professional manner.And he was easy to like. Tom, the manager actually came out and sat at a table and talked to us, there wasn't any of that back-and-forth negotiations from behind closed doors. He gave me some options, explained all the options. And we came to a decision very easily. It was an enjoyable experience. Ask for Mike.

Great service yesterday by Tevis. My appointment took longer than initially expected but he continued to update me, which I appreciated!

AVOID!!! Called about a car listed for $30715. I was told the out the door price would be $34700! They are trying to charge $4000 for tax tag and title. Car was listed as certified and claim I have to pay for that on top of advertised price. Added $300 for electronic filing on top of the outrageous Doc/admin fee of $1000 which should cover all filing and documentation. States were doc/admin fees are regulated only charge a reasonable ~$175. They also said it would cost $543,30 (a very exact/official sounding fraudulent charge) for title and registration for NC. Actual cost is more like-- "Registering a used car in North Carolina typically costs between $46.25 and $53.75 for the standard license plate/registration fee, depending on your county, plus a $56–$66.75 title fee" ADVOID!!!

Good as always got me right in for a tire repair and done fast . Thanks again

Service advisor Tevin Bishop was great to work with! He’s Informative, patient, knowledgeable and personable.

The experience was a good one from beginning to end. Everyone was very accommodating and professional.

Tim Weber in the service department was excellent to work with - very courteous and professional. I thoroughly enjoyed dealing with him.

10/10!!! Fast, easy, and professional. I couldn’t expect a better experience. Thank you Darrell!