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Johnson Ford of New Richmond

(283 reviews)

Reviews

(283 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Steve, my salesman was excellent.

Steve, my salesman was excellent. Everyone was very helpful. I HIghly recommend the dealership and steve.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great customer service.

Great customer service. Kayla made the purchase of a new vehicle less stressful. She was knowledgeable and patient. If she couldn?t answer a question, she found someone who could.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Kathleen! We appreciate your kind words about Kayla and the customer service you received at Johnson Ford of New Richmond. We're glad to hear that she made your vehicle purchase stress-free and provided the support you needed. We look forward to assisting you again in the future! Sincerely, The Team at Johnson Ford of New Richmond

Johnson Ford has been the very best for us.

Johnson Ford has been the very best for us. We’ve bought a number of vehicles from them and never had issues, whether we’ve had a vehicle in for an oil change or other kinds of service. Their sales force has always been approachable and friendly; we’ve never felt we were getting any runaround. Many thanks!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Johnson Ford of New Richmond

WELL THE SERVICE HAS BEEN GREATER.

WELL THE SERVICE HAS BEEN GREATER.THE ADVISER BRI IS GREAT TO WORK WITH. THANK YOU

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My check in lady was very friendly and helpful.

My check in lady was very friendly and helpful. She was very concerned shoot making sure she was exceeding my expectations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Easy to work with.

Easy to work with. Gave me a great price for my trade and a great price on the new one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent,easy to work with,plenty of choices of

Excellent,easy to work with,plenty of choices of vehicle,I I would recommend Johnson ford new Richmond Wisconsin to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very good experience.

Very good experience.Was friendly and so helpful everyone we dealt with was very courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service department is excellent to work with, personal

Service department is excellent to work with, personal know there stuff. Never have I had a problem with them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It’s a really good place if you’re looking to get talked

It’s a really good place if you’re looking to get talked to like an idiot. They also do a really good job making sure the whole experience is as unenjoyable as possible. Meanwhile, they charge double what the closest ford dealer does for the same job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.